Subject Matter Expert - Implementations

Posted 4 Hours Ago
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Boise, ID, USA
Hybrid
Expert/Leader
Fintech • Software • Financial Services
See Clearly. Act Confidently.
The Role
The Subject Matter Expert leads client implementations for Clearwater's SaaS platform, improving onboarding processes, managing project stakeholders, and enhancing product offerings, leveraging extensive finance and investment knowledge.
Summary Generated by Built In

Job Summary:  

The Global Delivery division is responsible for onboarding all new clients onto Clearwater’s SaaS platform. An SME works on a variety of client implementations to provide deep domain expertise including Solvency II reporting or Derivatives & Alternatives asset classes. They are an integral part of a collaborative division spanning analysts, team leads and program managers. Collaborating with development teams, they strategize and enhance our product offering, streamline the client onboarding experience, and expediate delivery timeframes through scalable processes. 

 

Responsibilities: 

  • A leader in implementing Clearwater Way methodologies for client implementation and onboarding, including aligning with Clearwater's Client Engagement Model. 

  • Proactively identifies opportunities for improvement and takes the lead in developing solutions within their role or team. 

  • Provides guidance to peers on industry knowledge, although Clearwater-specific assumptions and functionality are still being developed. Not yet at a level to serve as a confident client advisor. 

  • Applies Clearwater's core value proposition (aggregate, reconcile, report) in a general context and is developing expertise in at least one specific market/regulatory regime (e.g., IM, US insurance, Solvency II, Local GAAP, Canadian insurance). 

  • Demonstrates confidence in handling financial accounting and Investment statements, utilizing dashboards, report manager, formulas, advanced grouping, and filtering. 

  • An expert in Clearwater's core offering of Accounting, Compliance, Risk, and Performance reports, with a robust repertoire of user stories used as best practice. 

  • Effectively communicates and collaborates with a global team to resolve problems and address client inquiries accurately and efficiently. 

  • Shares knowledge by designing and implementing training materials and Standard Operating Procedures (SOPs), while also influencing thought leadership and contributing to whitepapers. 

  • Serves as a trusted client advocate and a confident client advisor. 

  • Has the ability to influence project stakeholders by providing clear solutions for their requirements. 

  • Strategizes with product management and development teams to enhance the client onboarding experience, reduce delivery timeframes, and establish repeatable, scalable processes. 

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Required skills:  

  • Advanced Skills in Project management tools (Clarizen, Salesforce, JIRA), and Clearwater tools/skills associated with area of expertise (e.g., asset classes, accounting). 

  • Advanced Knowledge of investment accounting policies and procedures. 

  • Advanced knowledge Equities, Fixed Income, and structured products. 

  • Proven history of proficient Excel use. 

  • Dynamic problem-solving skills, and an innate sense of curiosity. 

  • Securities or financial markets experience, especially involving derivatives, alternatives, structured products, and/or fixed income. 

  • Advanced Experience with General Ledger systems (e.g., Workday, Peoplesoft) and period-end close processes. 

  • Advanced Project management & Leadership skills. 

  • Strong computer skills, including proficiency in Microsoft Office. 

  • Excellent attention to detail and strong documentation skills. 

  • Outstanding verbal and written communication skills. 

  • Strong organizational and interpersonal skills.  

  • Exceptional problem-solving abilities. 

 

Education and Experience:  

  • Bachelors/Masters course in Finance or Accounting or related field.  

  • 7+ years of relevant experience in related field. 

  

 

 

Skills Required

  • Advanced Skills in Project management tools (Clarizen, Salesforce, JIRA)
  • Advanced Knowledge of investment accounting policies and procedures
  • Advanced knowledge Equities, Fixed Income, and structured products
  • Proven history of proficient Excel use
  • Advanced Experience with General Ledger systems (e.g., Workday, Peoplesoft)
  • 7+ years of relevant experience in related field

What the Team is Saying

Dan
Andrew
Cynthia
Liz
Alok
Dori
Ahmad

Clearwater Analytics (CWAN) Compensation & Benefits Highlights

  • Retirement Support A 401(k) plan with company match and immediate vesting is consistently included. This supports long‑term savings without waiting periods.
  • Leave & Time Off Breadth PTO and holidays are immediately eligible, with flexible time off, volunteer time off, and parental leave available. Some roles also feature work‑from‑anywhere weeks and periodic remote flexibility.
  • Equity Value & Accessibility RSUs and an employee stock purchase plan are listed in many postings alongside core benefits. This provides additional ownership opportunities beyond salary and bonus.

Clearwater Analytics (CWAN) Insights

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The Company
HQ: Boise, ID
1,100 Employees
Year Founded: 2004

What We Do

CWAN was founded on a simple belief: investment professionals deserve modern technology that actually works for them. Not legacy systems that slow them down. Not fragmented data that creates confusion. But one comprehensive platform that gives you complete visibility and crystal-clear insights. The result? Investment management that works as seamlessly as your investment strategy. Since our founding in 2004, CWAN has been the trusted technology partner powering the world’s leading institutional investors — from insurance companies, asset managers, and hedge funds to asset owners like corporations, endowments, and pension funds managing over $10 trillion in assets.

Why Work With Us

We continue to grow, fueled by a strong foundation, an ambitious vision, and a commitment to delivering exceptional value to our clients, partners, and team members around the world. What started as a bold idea in Boise, Idaho has rapidly transformed into a global presence. We’ve expanded our footprint significantly—now operating out of 24 offices

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Clearwater Analytics (CWAN) Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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