Job Description
Primary Responsibilities
- Student Engagement & Support Conduct mentoring sessions and live lessons on assigned digital marketing topics.
- Maintain a QA score of 80% or above in all student interactions and deliverables.
- Provide on-demand academic support, including tailored guidance and video explanations, to help students clarify concepts and apply them to their assignments.
- Participate in Q&A sessions to reinforce student understanding and application of concepts.
- Contribute to discussions and share relevant resources within the student community to keep learners engaged and informed.
- Content Quality & Grading Review and grade student assignments according to defined guidelines and benchmarks.
- Deliver clear, actionable feedback to help students improve their submissions.
Check grading work to ensure accuracy and compliance with updated processes.
Review content from approved sources to confirm accuracy, relevance, and alignment with course objectives.
Share observations on skill gaps or process challenges to support ongoing improvements.
Assist in onboarding activities for new team members during their initial training period.
Provide day-to-day support to ensure grading and feedback maintain consistent quality.
Suggest curriculum updates or additions based on learner needs and market trends.
Share ideas for new course topics aligned with current digital marketing practices.
Recommend refinements to process documents for better efficiency and clarity.
Research and share tools, resources, and emerging technologies to enhance subject delivery.
Monitor grading volumes to help identify potential workload adjustments.
Contribute to preparing performance summaries for grading activities.
Team Contribution Curriculum & Process Input Operational Support
Secondary Responsibilities
- Review graded checkpoints, Slack discussions, and on-demand support sessions to ensure quality compliance.
- Suggest improvements based on analysis of content quality and learner interactions.
Eligibility
- Minimum 3 years of professional experience in digital marketing or a related field (EdTech experience preferred).
- Strong communication skills to deliver live lessons and interact with a U.S.-based audience.
- Proficiency in Zoom and other online learning platforms.
- Solid understanding of digital marketing concepts, tools, and best practices, supported by a relevant degree.
- Familiarity with subject-specific software and tools such as Google Analytics, Google Ads, Meta Business Suite, SEO tools, email marketing platforms, and content management systems.
Why do we exist?
Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Chegg Skills, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.
Video ShortsLife at Chegg: http://youtu.be/Fwf90zgaOLA
Chegg Corporate Career Page: https://jobs.chegg.com/
Chegg India: http://www.cheggindia.com/
Chegg Israel: http://www.chegg.com/about/working-at-chegg/israel/
Chegg Skills: https://www.chegg.com/skills
Chegg out our culture and benefits!
http://www.chegg.com/about/working-at-chegg/benefits/
Chegg is an equal opportunity employer
Skills Required
- Minimum 3 years of professional experience in digital marketing or a related field
- EdTech experience
- Strong communication skills for delivering live lessons and engaging a U.S.-based audience
- Proficiency with Zoom and other online learning platforms
- Solid understanding of digital marketing concepts, tools, and best practices (supported by a relevant degree)
- Familiarity with Google Analytics, Google Ads, Meta Business Suite, SEO tools, email marketing platforms, and content management systems
- Ability to review and grade student assignments and deliver clear, actionable feedback
- Maintain a QA score of 80% or above in student interactions and deliverables
Chegg, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Chegg, Inc. and has not been reviewed or approved by Chegg, Inc..
-
Healthcare Strength — Health coverage spans multiple medical plan options, dental, vision, mental-health resources, and an EAP, alongside partner programs for care navigation. These offerings are described as comprehensive and a notable strength of the package.
-
Leave & Time Off Breadth — Time-off policies include flexible PTO for many roles, paid volunteer days, two company-wide break weeks, and a long-tenure sabbatical. These elements support work-life balance and are highlighted as meaningful.
-
Equity Value & Accessibility — Ownership opportunities include RSUs and an Employee Stock Purchase Plan, plus a distinctive student-loan repayment program funded through company equity. These features increase perceived total compensation value, especially for employees carrying education debt.
Chegg, Inc. Insights
What We Do
About Chegg: As the leading student-first connected learning platform, Chegg's Student Hub makes higher education more affordable and more accessible, all while improving student outcomes. Chegg is a publicly-held company based in Santa Clara, CA with offices in San Francisco, New York, Portland, India, Israel, Berlin, and Ukraine. Chegg Student Hub Services Includes; Chegg Study, Tutoring, Writing Tools, Math Help, Test Prep, Careers Search, Internship Admissions, and College Admissions. Video Shorts - Life at Chegg: https://jobs.chegg.com/Video-Shorts-Chegg-Services Certified Great Place to Work!: http://reviews.greatplacetowork.com/chegg For More Information: https://jobs.chegg.com/ Chegg is an equal opportunity employer
