As the Studio Operations Manager for Code and Theory's Creative Studios, you will be the central orchestrator of all project activities, ensuring that workflows are efficient and projects are delivered on time and within budget. Your role is crucial in developing a systematic approach to project management that accommodates the studio’s diverse content production needs. You will work closely with creative teams, clients, and other stakeholders to ensure seamless communication and collaboration throughout the project lifecycle. The Studio Operations Manager will report to the Head of Creative Studios.
You will leverage your expertise in both project management and content production to create an environment where creativity and efficiency thrive. Your organizational skills and attention to detail will enable the studio to operate like a well-oiled machine, allowing our creative talents to focus on what they do best—delivering exceptional content.
WHAT YOU’LL DO
- Manage the initial intake process for new projects, evaluating project scope, requirements, and timelines.
- Facilitate initial client meetings to gather project details and expectations.
- Create and implement standardized workflows using project management tools (e.g., Airtable, Trello, Asana).
- Ensure all project phases are tracked and milestones are met, adjusting timelines as necessary.
- Collaborate with the Tech Operations Lead, design teams, and other stakeholders to ensure all project components are aligned.
- Act as the main point of contact between clients and internal teams throughout the project lifecycle.
- Monitor resource availability and allocate team members to projects based on skillsets and workload.
- Anticipate potential bottlenecks and proactively address them.
- Work closely with the Quality Control Manager to ensure all deliverables meet studio standards before client submission.
- Conduct regular status updates and review meetings with the team.
- Provide clients with regular project updates and manage expectations throughout the project lifecycle.
- Prepare and present project performance reports to leadership and clients
- Conduct comprehensive post-project reviews to evaluate performance and gather insights for future improvements.
- Document lessons learned and best practices to refine workflows.
WHAT YOU'LL NEED
- Experience in project management in advertising, marketing, or content production environments.
- Familiarity with content production processes and automation tools.
- Exceptional organizational skills and attention to detail.
- Strong interpersonal skills and the ability to communicate effectively with diverse stakeholders.
- Ability to analyze project data and derive actionable insights.
- Strong problem-solving skills with the ability to manage multiple projects simultaneously.
ABOUT US
Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology. We pride ourselves on not only solving consumer and business problems but also helping to establish new capabilities for our clients. With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve. With a remote-first approach to our people, we have teams distributed across North America, South America, Europe, and Asia. The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Truelogic, Rhythm and Mediacurrent.
Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing. We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.
The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent. We’re always on the lookout for smart, driven, and forward-thinking people to join our team.
This is a full-time role, based in the United States. The target range of base compensation for this role is $100,000 - $130,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience and location.
What We Do
Code and Theory is a strategically driven, digital-first creative agency that lives at the intersection of creativity and technology. We solve consumer and business problems across the entire customer journey that flex to meet the ever-changing needs of consumer expectations. We put the user, their behaviors and needs, at the center of everything we do — from our proprietary research methodologies, to product development processes, to how we create brand, channel and messaging strategies. Our goal is simple: to solve our clients business problems.
We bring big ideas to life by looking holistically at brand ecosystems where digital plays a prominent role in driving the consumer from first-touch through to conversion to relationship deepening over time. We identify gaps in the consumer journey and opportunities in culture that require products, services or communications to fill. We work across categories, ranging as far and wide as health care (Pfizer, Sanofi, Reach MD, Bioreference Laboratories) to financial services (JP Morgan Chase, Prudential, Morgan Stanley, First Data) to cpg (Mars, Unilever, Johnson & Johnson) to technology companies (Facebook, Xerox, Samsung, Comcast) to culture brands (adidas, H&M). And because our DNA is in publishing — we’ve embedded in over 135 newsrooms in the past decade — we bring unique expertise in understanding how content is created, distributed and optimized, including our work with CNN, NBC News, NBC Sports, and Bustle Digital Group.
At Code and Theory, we strive to only be limited by our own ambition and creativity. We believe in pushing our creativity beyond the easy and obvious answers in order to deliver the solutions that are right for our clients, their businesses, and their consumers.
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