Strategy & Operations Manager

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New York, NY
In-Office
eCommerce • Healthtech
Thirty Madison is a family of specialized healthcare brands creating exceptional outcomes for all.
The Role

As the Strategy & Operations Manager, you will lead critical initiatives that support the Nurx business, including supporting new launches, identifying new growth opportunities, and driving key analyses & business reporting. In particular, you will play an integral and highly visible role in supporting our Sexual & Reproductive Health + Dermatology verticals – two foundational pillars of the organization. Above all, you embody the Thirty Madison mission of providing access to healthcare for all who suffer from chronic conditions.

Comp | Perks | Benefits 

  • The base pay range for this position is $130,400 - $179,300 per year** 
  • Annual Incentive Plan + Stock Option Package
  • Robust and affordable Medical, Dental, and Vision plan options 
  • 401(k) with a match, commuter benefits, and FSA
  • Annual $750 vacation stipend and $500 happiness stipend
  • Flexible time off policy

**Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual incentive plan and stock options may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

What you get to do every day

  • Lead key projects and work streams, including new launches, growth initiatives, and process improvements
  • Analyze data to drive new insights, identify trends, and recommend business decisions
  • Support the Nurx team in helping set overall strategy, prioritizing initiatives, and advancing external partnerships
  • Collaborate with cross-functional partners across Marketing, Product, Clinical, Data, Finance, Operations, Partnerships and Legal teams
  • Support leadership on developing key reporting materials, annual forecasting/planning, and board decks

What you bring to the role

  • 4+ years of experience in management consulting, corporate strategy/ops, finance, or similar role
  • Strong analytical skills and comfort working with data. Expertise in Excel is a requirement, and familiarity with Looker/Data Viz tools are a plus
  • Excellent problem-solving skills, with ability to define, breakdown, and creatively solve complex problems
  • Demonstrated experience working cross-functionally across teams and strong communication skills
  • Strong proficiency in project management, with demonstrated experience in leading and executing on multi-part, multi-team initiatives
  • An eye for detail & precision, as well as the ability to zoom out and see the bigger picture
  • A passion for improving healthcare and enabling a better patient experience

Bonus points

  • Familiarity with digital health and broader healthcare ecosystem
  • Experience working at a startup

All Company policies and procedures are subject to change without notice based on business needs. This includes, but is not limited to, the locations where we hire remote, hybrid, or onsite employees.

U.S. Applicants Only

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Thirty Madison we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions. Contact us at [email protected] to request accommodation.

About Thirty Madison 

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine,  Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. In just four years, we’ve built a number of brands and are continuing to grow rapidly, recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to become Great Place to Work certified and be included on BuiltIn's 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day. Learn more at ThirtyMadison.com. 

*This employer participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.*

*Please be aware that there are fraudulent entities who are falsely claiming to be or represent Thirty Madison in order to solicit sensitive personal information or payment. Thirty Madison is not in any way associated with these entities or practices. The safety and integrity of those seeking employment with us is of the utmost importance and we actively work with our legal and security teams to prevent future incidents. 

Thirty Madison will never ask for sensitive information or payment when engaging with job seekers. The entities use many methods to perpetuate these scams, including but not limited to: participating in a text-only interview, using Thirty Madison’s trademarks on their correspondence, or providing you with a seemingly legitimate offer letter. If you suspect you are a victim of this scamming, we encourage you to cease further contact and report the crime to The Federal Trade Commission.

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The Company
HQ: New York, NY
900 Employees
Year Founded: 2017

What We Do

Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all. Each of its specialized brands is focused on a specific ongoing condition, and thoughtfully designed to support the unique needs of its community with personalized treatments and care; with Keeps for men's hair loss, Cove for migraine, Picnic for allergies, Facet for skin conditions, and NURX for sexual health. With empathy at the heart of its innovation, its proprietary care model empowers hundreds of thousands of people with ongoing conditions with the accessible, effective treatments across a lifetime of care. Learn more at ThirtyMadison.com.

In just four years, we’ve built a number of brands and have grown rapidly. We've recently raised a $140m Series C, and are backed by some of the best healthcare and consumer investors, including HealthQuest Capital, Mousse Partners, Bracket Capital, Polaris Partners, Johnson & Johnson, Maveron, Northzone, among others.

We are honored to become Great Place to Work certified and be included on BuiltIn's 2021 list of Best Places To Work in New York City, and Best Midsize Companies To Work For. We've also been recognized by Forbes' Best Startup Employers, being named as one of America's Best Places to Work 2022. This recognition is a true testament to our hardworking team and company culture. As we continue to grow, we pride ourselves on finding passionate individuals who truly embody our core values and mission each and every day.

Why Work With Us

We’re strongly committed to our values, including generosity, teamwork, access for all, and a commitment to always put our patients first. We hire team members who are eager to make healthcare more transparent, accessible, and even enjoyable!

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