We are the #1 doctor-recommended – and most clinically studied – behavioral weight health program in the world. For sixty years, WeightWatchers has helped millions build healthy habits and live happier, healthier lives.
As the science of weight health rapidly evolves, so does WeightWatchers. Today we are developing new clinical pathways for medication access, creating behavioral programs for chronic health conditions, integrating third-party services, and enhancing product personalization.
WeightWatchers has embraced technology, with our mobile app now the primary tool for most members. While we continue to perfect our digital product, we are also designing new in-person experiences. With these diverse member touchpoints, our potential for impact has never been greater.
Who We Are
Weekend Health's mission is to make healthcare more accessible, more transparent, and friendlier. Our platform, WeightWatchers Clinic/Sequence, focuses on chronic obesity, which affects more than 50% of adults and is closely related to many other chronic conditions.
We do this by:
- Connecting patients with board-certified obesity specialists to provide the highest quality of care, as well as access to the most effective weight management medications available
- Assembling a team of health coaches to support our members in their journeys toward better health
- Building a community for our members to share their experiences and learn from each other about healthy lifestyle practices
We are looking for a Strategy and Operations Manager to help scale our business. This role will work closely with the Product, Clinician leadership, and Member Operation teams to improve the member experience and maintain operational excellence. This role will require strong cross-functional collaboration and a high degree of visibility to senior leadership.
Key Responsibilities:
- Manage reporting for the Operations organization and track core business metrics
- Develop tools and processes that enable effective patient care
- Oversee quality & enablement functions within the organization
- Surface and advocate for product improvements based on key insights derived from data
- Work closely with Product/Engineering on the development and rollout of product improvements, and with Clinician leadership on coordinating effective patient care
- Track adoption and impact of new feature rollouts
- Identify and tackle opportunities to improve the member & Clinician experience
- Collaborate with cross-functional teams, including Clinical Operations, Member Operations, Pharmacy Operations, Clinicians, Legal, and more
Who You Are
Experience & Skillset
- Experience in management consulting or in-house strategy / product / operations roles in a fast-paced technology driven environment
- Process expert with experience working in a fast paced, operationally complex organization
- Experience dealing with complex data sets using excel/google sheets (SQL a plus but not required), deriving insights and generating recommendations
- (Preferred, but not required) Experience as a people manager
Work Style
- Experience working closely and communicating effectively with employees of all levels
- Comfortable in a rapid growth environment with tight deadlines, and demonstrated ability to coordinate, plan, and prioritize tasks across multiple projects
- A self-starter who is comfortable with ambiguity
Location
We are prioritizing candidates in SF/NY.
Base salary may vary depending on, but not limited to: skills, experience, and location. This role is also eligible for a comprehensive benefits package and annual bonus program.
US Pay Range
$100,000—$160,000 USD
At WeightWatchers, our mission is to build a worldwide community connected by healthy habits. If that resonates with you, then we would love to talk. WeightWatchers values developing community within our employee population as well. We encourage our employees to come into the office 1-2 days/week.
It is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.
By agreeing to participate in our process, you agree that any information we collect is subject to our Privacy Policy.
Top Skills
What We Do
WeightWatchers is a human-centric technology company powered by the world's leading commercial weight management program. For nearly six decades we have inspired millions of people to adopt healthy habits for real life. Through our comprehensive tools, expert Coaches, and community, members follow our proven, sustainable, science-based program focused on weight loss. To learn more about the WeightWatchers approach to healthy living, please visit ww.com. For more information about our global business, visit our corporate website at corporate.ww.com.
Why Work With Us
WW wants people who aren't just looking for a job, but a purpose. We are looking for fearless, results-driven, energetic change makers who see opportunity in every challenge and who truly care about the wellbeing of others.
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