💡 Mission
The US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn’t be this hard to navigate. At Granted, we’re building the one solution every American can turn to for help.
Thanks to AI and new regulations, Granted can fight claim denials, correct billing errors, negotiate bills, and make coverage easier to understand—saving people time, money, and stress. Our goal is simple: to be the #1 platform that empowers all Americans to take charge of their healthcare.
🩺 About Us
Founded by former Oscar Health leaders, we’re a seed-stage company with $17M in funding. We’re lucky to be backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, TrueBill, CaseText, Forerunner Ventures, RRE Ventures, and more. We are well-funded for the next few years.
🚀 About the Role
We’re looking for a Strategy & Operations Lead to help define and drive how Granted grows. This role is equal parts business strategy, go-to-market, and scrappy execution.
You’ll work closely with the CEO and leadership team on top company priorities—bringing structure to ambiguous challenges, running fast-paced experiments, and building the internal infrastructure that will help us scale. You’ll sit at the intersection of product, ops, and leadership, and be trusted to own high-impact projects from end to end.
This is a high-autonomy role for someone who thrives on turning insight into action and cares deeply about fixing the system for consumers.
💼 What You’ll Own
Strategic Initiatives & Special Projects
Own and drive cross-functional projects across product, ops, and growth, especially those that are undefined but mission-critical.
Market Discovery & User Strategy
Help identify the most valuable customer segments and problem areas to focus on. Size opportunities, build frameworks, and inform product direction.
Regulation & Competitive Research
Track how the healthcare and AI landscapes shift from coverage rules to new market entrants and distill these trends into strategic recommendations.
Internal Infrastructure & Systems
Design and implement lightweight systems for internal tracking, analysis, and ops workflows. Make sure the trains run on time as we grow.
Analytics & Decision Support
Build models, structure dashboards, and run deep dives to help the team make better decisions faster across product, ops, and user engagement.
🎯 You'll Be a Fit If You...
Have 6-10 years of experience in early-stage startups, strategy, consulting, or investing
Are skilled in business modeling, market sizing, competitive analysis, and zero-to-one problem-solving
Have experience in healthtech, healthcare, or the employee benefits space
Have worked directly with founders or executive teams on strategic decisions
Can take a messy or open-ended problem and break it down into an actionable plan
Have strong analytical and financial modeling chops
Communicate clearly and work well cross-functionally
Thrive in fast-paced, high-ownership environments
🌟 Bonus If You...
Have an MBA or equivalent experience managing strategic growth bets
Have a strong technical foundation (cs, data science, math)
Care deeply about solving real-world problems for real people
🦸 Working with Us
Granted is based in New York. Our team is split evenly between our Chelsea office & the US. We marry the best of in-office culture with the best of a remote-first company.
We’re a team of passionate individuals who show up every day to do the best work of their lives following these principles:
Move with Urgency and Focus: Prioritize what matters and find the shortcuts.
Own the Outcome: Take initiative and see it through until the end.
Commit to Your Craft: Excellence is the standard. Care about the details.
Play to Win: If we win, Americans win, so we work hard and do what it takes for us to be #1.
Feedback is Fuel: Intellectual honesty is at the core of everything we do.
We’re One Team: Together, we can achieve things that none of us could on our own.
📩 Interested?
Send us a note. Tell us why this mission matters to you and how you'd make an impact.
