Strategic Transformation Senior - Business Solutions & Automation

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose.

Position Overview:

As a key member of the Multifamily Digital Program Strategy team, Strategic Transformation Senior - Business Solutions & Automation will play a critical role in driving enterprise-wide transformation initiatives, technology portfolio governance, and strategic program execution. This position partners closely with business and technology leaders to align strategic priorities, facilitate delivery through Agile methodologies, and ensure successful implementation of large-scale digital transformation efforts.

The ideal candidate will bring experience managing complex programs, leading business requirements activities, supporting Agile delivery teams, and providing executive-level reporting and insights. This role offers the opportunity to influence strategic decision-making while collaborating across a broad network of Multifamily business and technology professionals.

Our Impact

Freddie Mac Multifamily offers a dynamic and collaborative environment where team members contribute directly to the success of strategic technology modernization initiatives. The Multifamily Digital / Information Technology Portfolio Strategy team works closely with senior leadership and cross-functional stakeholders across Product Management, Business Operations, Architecture, Data Management, Risk & Controls, User Experience, and Technology Delivery to ensure program objectives are achieved and business value is realized.

Your Impact

• Partner with Multifamily Digital Program leadership, including providing direct strategic and operational support to senior executives.

• Lead strategic transformation initiatives and coordinate planning activities across multiple programs, business functions, and technology teams.

• Facilitate business requirements sessions with stakeholders, documenting, analyzing, and translating business requirements into actionable user stories, features, and development priorities for delivery teams.

• Collaborate with Product Owners, Business SMEs, Architects, and Development teams to ensure business needs are clearly understood and successfully implemented.

• Support Agile planning processes, including Program Increment (PI) planning, roadmap development, backlog refinement, dependency management, and milestone tracking.

• Develop and maintain technology roadmaps aligned with business strategy, portfolio priorities, and enterprise transformation objectives.

• Create executive-level dashboards, status reports, presentations, and communications that provide leadership visibility into program health, risks, milestones, and outcomes.

• Apply PMO best practices for program governance, reporting, resource planning, risk management, issue tracking, and portfolio oversight.

• Lead integrated program planning activities and support strategic decision-making through data-driven analysis and reporting.

• Manage and enhance Multifamily Technology change management and adoption processes to ensure successful implementation of transformation initiatives.

• Support business architecture and process transformation efforts, including current-state and future-state process analysis, capability mapping, and operational readiness planning.

• Coordinate stakeholder communications, training activities, and change adoption initiatives for major program releases and transformation efforts.

• Support strategic and ad hoc initiatives, including executive presentations, business case development, vendor coordination, contract management, and portfolio analyses.

Qualifications:

• 5+ years of experience leading strategic transformation, program management, PMO, business analysis, or technology-related initiatives.

• Bachelor's degree in Business Administration, Information Technology, Management Information Systems, Computer Science, Finance, Data Analytics, or a related field.

• Demonstrated experience facilitating business requirements workshops and translating business needs into technical requirements and delivery plans.

• Experience working within Agile frameworks and supporting Agile teams through planning, backlog management, and delivery execution.

• Strong PMO experience, including governance, risk management, portfolio reporting, dependency management, and executive communications.

• Experience developing executive-level presentations, dashboards, status reports, and strategic communications for senior leadership.

• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Visio, Project, and related collaboration tools.

• Agile certifications (SAFe, Scrum Master, Product Owner, or equivalent) preferred.

• Experience with business process mapping, transformation initiatives, and change management practices preferred.

• Knowledge of collaborative design and workflow tools (e.g., Figma, Azure DevOps, Jira, Miro) preferred.

Keys to Success in This Role:

• Strong strategic thinking and transformation leadership capabilities.

• Ability to facilitate discussions across business and technology stakeholders and drive alignment.

• Exceptional communication skills with the ability to present complex information to executive audiences.

• Outstanding analytical, problem-solving, and organizational skills.

• Strong understanding of Agile delivery practices and portfolio management.

• Ability to influence without authority and successfully navigate complex organizational environments.

• Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.

• Self-starter with strong ownership, initiative, and continuous improvement mindset.

• Ability to translate strategic vision into actionable plans and measurable outcomes.

• Passion for innovation, technology transformation, and delivering business value through effective execution.

Current Freddie Mac employees please apply through the internal career site.

We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs.

CA Applicants:  Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.