Strategic Project Lead

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Mid level
Artificial Intelligence • Software
We use AI to understand human ability and match talent with the opportunities they're best suited for.
The Role
Own complex AI and data projects from customer discussions through delivery, translating needs into execution plans and coordinating large networks of domain experts. Lead and develop project associates, manage customer relationships, analyze performance data, improve quality and efficiency, and identify expansion opportunities. Collaborate with Operations, Engineering, and Machine Learning teams while overseeing projects with substantial revenue and contributor scale.
Summary Generated by Built In
About Mercor

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

 

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

We are now building our team in Mexico. This is an opportunity to join Mercor at the beginning of our expansion in Mexico, contribute to how the local team takes shape, and work directly on global projects with some of the world’s most advanced AI companies.

About the Role

The world’s leading AI companies partner with Mercor to execute high-impact projects involving human expertise and data. As a Strategic Project Lead, you will own these projects end to end, build strong customer relationships, and lead the teams responsible for delivering exceptional results.

You will supervise Strategic Project Associates and coordinate large networks of domain experts. SPLs can be responsible for project portfolios generating more than $10 million in annual revenue and involving over 1,000 contributors.

This is a hands-on leadership role for ambitious professionals who enjoy solving complex problems, developing people, and turning challenging goals into results. It offers the opportunity to take on significant responsibility, accelerate your growth, and have a tangible impact on AI - the defining industry of our time.

What You’ll Do
  • Lead high-impact projects for some of the world’s leading AI labs and technology companies.

  • Own projects, from customer conversations through successful delivery.

  • Turn complex customer needs into clear plans and help teams execute them effectively.

  • Lead and develop Strategic Project Associates, helping them grow and perform at a high level.

  • Coordinate large groups of domain experts across fields such as software engineering, medicine, law, science, and business.

  • Build trusted relationships with customers and serve as a primary point of contact.

  • Use data and structured problem-solving to understand performance, identify challenges, and improve results.

  • Ensure that projects consistently meet high standards for quality, speed, and customer experience.

  • Collaborate with Operations, Engineering, and Machine Learning teams to develop better ways of working.

  • Identify opportunities to expand successful projects and create additional value for customers.

What We’re Looking For
  • 3 - 6 years of professional experience.

  • Experience owning and delivering complex projects in fast-moving or demanding environments.

  • Strong problem-solving skills and the ability to bring structure to unfamiliar or ambiguous challenges.

  • Experience managing people, leading teams, or coordinating multiple stakeholders toward a shared goal.

  • Excellent written and verbal communication skills in English. You will work directly with international colleagues, customers, and experts.

  • Strong analytical skills and comfort using data to understand problems and make decisions.

  • Intellectual curiosity and a genuine interest in understanding how data, technology, and AI systems work.

  • The ability to prioritize effectively and manage several important workstreams at the same time.

  • Confidence working with customers and the judgment to communicate progress, challenges, and recommendations clearly.

  • Ambition and a strong desire to learn, grow, and take on increasing responsibility.

  • Excitement about contributing to AI and having a meaningful impact on one of the world’s most important and rapidly evolving industries.

  • Initiative, adaptability, low ego, and openness to feedback.

  • Enthusiasm for using AI tools, combined with the critical thinking needed to evaluate their output.

Experience in startups, consulting, strategy and operations, product, engineering, data, technology, entrepreneurship, Chief of Staff roles, customer-facing positions, or people management can be valuable. No single professional background is required; demonstrated ownership, leadership, learning ability, and execution matter most.

Technical or coding experience is not required, but candidates should be comfortable working with data, learning new systems, and developing an understanding of AI-enabled workflows.

Why Join Mercor?

Mercor offers the opportunity to accelerate your career inside a profitable, high-growth U.S. technology startup at the forefront of AI.

You will work in a fast-paced and high-intensity environment where projects move quickly, standards are high, and your decisions can have a visible impact on customers, teams, and the business. You will gain exposure to complex global projects, lead talented people, and grow alongside Mercor’s expanding team in Mexico.

This role is particularly well suited to ambitious people who want to challenge themselves, grow as operators and leaders, and help shape an industry that will transform how people and companies work.

Location

This role is currently remote and is intended for candidates based in Mexico City.

Mercor plans to open an office in Mexico City as the team grows. The role is expected to transition to an in-person working model once the office opens. Joining now means becoming one of the early contributors to Mercor’s presence and culture in Mexico.

Compensation and Benefits
  • Competitive salary.

  • Performance-based bonus structure.

  • Meaningful equity ownership in a high-growth U.S. technology company.

  • Benefits above those required by Mexican law.

Skills Required

  • 3–6 years of professional experience
  • Experience owning and delivering complex projects in fast-moving or demanding environments
  • Strong problem-solving skills and ability to structure ambiguous challenges
  • Experience managing people, leading teams, or coordinating multiple stakeholders
  • Excellent written and verbal English communication skills
  • Strong analytical skills and comfort using data for decision-making
  • Intellectual curiosity and interest in data, technology, and AI systems
  • Ability to prioritize and manage multiple workstreams
  • Customer-facing confidence and sound judgment in communicating progress, challenges, and recommendations
  • Ambition, initiative, adaptability, low ego, and openness to feedback
  • Enthusiasm for using AI tools and critically evaluating their output
  • Technical or coding experience
  • Experience in startups, consulting, strategy and operations, product, engineering, data, technology, entrepreneurship, Chief of Staff roles, customer-facing positions, or people management

Mercor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mercor and has not been reviewed or approved by Mercor.

  • Fair & Transparent Compensation Pay is considered competitive across many roles, with clear hourly ranges and an hourly/pay‑per‑task mix designed to align rates with expertise. The structure emphasizes transparent, appropriate pay levels and guarantees payment for legitimate logged time.
  • Strong & Reliable Incentives Payments are processed on a predictable weekly cadence via Stripe/Wise, and some tracks offer additional weekly bonus incentives for top performers. This combination of regular payouts and performance bonuses supports dependable earnings when projects are active.
  • Equity Value & Accessibility Select full‑time roles include generous equity grants alongside cash perks such as relocation and housing bonuses. These elements increase total compensation for those positions.

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The Company
HQ: San Francisco, California
2,217 Employees
Year Founded: 2023

What We Do

We use AI to understand human ability and match talent with the opportunities they're best suited for.

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