The Role
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.
About the Role
As the Senior Strategic Pricing Analyst, you will play a critical role in shaping our monetization strategy by conducting rigorous analysis, building pricing models, and developing data-backed recommendations that support go-to-market decisions. You'll report to the CFO and work closely with leaders across Product, Sales, Marketing, and Finance to inform how we package and price our offerings.
This is a high-visibility, high-impact role suited for someone who combines analytical depth with strong business acumen. You’ll be responsible for uncovering insights about customer behavior, market dynamics, and competitive positioning—and turning those insights into pricing strategies that drive growth and customer value.
The ideal candidate is a strategic thinker and independent operator who can confidently tackle complex pricing questions, communicate clearly with executives, and continuously iterate on pricing and packaging as our product evolves.
Responsibilities
- Conduct deep analysis of market trends, competitor pricing, customer behavior, and usage patterns to drive strategic pricing decisions across products and segments.
- Build and own dynamic pricing models that provide clear guidelines, guardrails, and scenario planning by product, market, and use case.
- Partner with Finance and Engineering to understand cost drivers, margins, and technical constraints that impact pricing feasibility.
- Collaborate closely with Product Marketing and Product Management to surface value drivers, assess competitive positioning, and explore opportunities for tiering or packaging changes.
- Use predictive analytics and elasticity modeling to estimate the downstream impact of proposed pricing or packaging changes.
- Prepare and present complex analysis in a way that is clear, actionable, and aligned with executive-level decision making.
- Support go-to-market planning by developing pricing frameworks for new feature launches, tier structures, and monetization models.
- Partner with Sales and Customer Success to understand field feedback, evaluate discounting and incentive strategies, and identify pricing friction points.
- Track pricing KPIs and revenue performance against models, recommend course corrections, and continuously improve our pricing engine.
- Stay current on SaaS pricing trends, packaging innovations, and monetization strategies — and bring forward ideas to evolve our pricing architecture.
Skills & Qualifications
- 5+ years of experience in pricing strategy, revenue operations, or product monetization in a B2B SaaS or startup technology company.
- Proven ability to perform complex quantitative analysis (e.g., pricing elasticity, scenario modeling, cohort analysis) and translate insights into clear, actionable recommendations.
- Strong grasp of SaaS pricing models, including subscription-based, usage-based, tiered, and value-based pricing.
- Experience leveraging predictive analytics and modeling techniques to forecast pricing and packaging impact on revenue, adoption, and margins.
- Adept at working cross-functionally with Product, Marketing, Finance, Engineering, and Sales to influence strategic decisions and enable monetization success.
- Strong proficiency in Excel and/or Google Sheets for pricing models, scenario analysis, and financial forecasting.
- Familiarity with AI tools and technologies and how they may influence product differentiation and pricing opportunities.
- Exceptional communication skills — able to distill complex analysis into crisp, stakeholder-ready narratives that support strategic decisions.
- Highly curious, proactive, and self-directed — comfortable operating with limited structure and pushing initiatives forward.
- Strategic thinker with an ability to zoom out to the market and zoom in to the model, identifying pricing levers that drive growth and competitive advantage.
- Acceptable background check
Competencies
- Resourceful; willing to jump in, be agile/flexible, leverage existing resources to accomplish goals, ability to work independently.
- Team player; confident in collaborating with a diverse community of people and personalities across geographies, backgrounds, and professional abilities.
- Strong verbal and written communication skills.
- Empathy and care for all stakeholders of Lucidworks including employees, customers, partners, and guests.
- Discretion and professionalism when handling confidential information.
Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.
Thank you for your interest and we look forward to learning more about you.
Note to third party recruiters:
We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.
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The Company
What We Do
Lucidworks is shaping the future of digital experiences, AI, and machine learning by offering the Connect Cloud Experience (CXC). We help companies combine the power of search and machine learning to personalize experiences that meet employees' and customers' unique intent. With technology built on Solr, the global search standard used by 90 percent of Fortune 500 companies, our team includes leading search and discovery contributors and committers as well as many of the world's foremost search and machine learning innovators. Teams at Lenovo, Morgan Stanley, Goop, Reddit, Red Hat, and Commvault rely on Lucidworks every day to power product discovery, customer service, and knowledge management applications. Lucidworks’ investors include Francisco Partners, Sixth Street Partners, Top Tier Capital Partners, Shasta Ventures, Granite Ventures, and Walden International.
