Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Job Description- Challenge yourself in this key relationship & people leadership role in Workforce Planning
- Take an opportunity to grow and develop your career
- Full time, 12 Month Fixed Term Contract based at our Mascot Corporate Campus
Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an unpredictable industry. Our collaborative culture allows us to dream big and deliver successfully, knowing we’re supported by the best people. Together we drive positive business outcomes, taking a considered, cost-conscious approach that makes a difference to our customer experience.
As the Strategic Workforce Planner you will be responsible for developing, implementing and monitoring the long-term strategic resource plans for airports and freight in line with the airports, freight and group strategy. You will identify and implement transformation initiatives across the Airports/Freight portfolios through extensive stakeholder engagement and effective business partnering, and will work on a range of programs, projects and long-term initiatives.
You will also be responsible for leading a team of workforce planners to produce effective, safe and cost-effective seasonal planning and monthly rosters, planning rule set up and maintenance, Master Roster Build and creation to (-28) days.
You’ll have –
- Proven experience in Workforce Planning, Resource Planning or Workforce Management, ideally within a complex operational environment.
- Strong analytical capability, including workforce forecasting, scenario modelling and translating data into practical business solutions.
- Demonstrated ability to develop workforce plans and resource strategies that balance operational requirements, service outcomes and labour costs.
- Excellent stakeholder management and communication skills, with the ability to influence and build trusted relationships across all levels of the organisation.
- A proactive, commercially minded approach with proven experience driving workforce improvements, process enhancements and operational efficiencies.
- Intermediate to Advanced Excel skills and experience with workforce planning, scheduling or rostering systems.
- Experience with GroundStar software and/or aviation, logistics, freight or transport environments is highly regarded.
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time.
You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas are equal opportunity employers, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. We are committed to creating an inclusive workplace.
If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.
Skills Required
- Proven experience in workforce planning, resource planning, or workforce management
- Experience in a complex operational environment
- Strong analytical capability, including workforce forecasting and scenario modelling
- Ability to develop workforce plans and resource strategies balancing operational requirements, service outcomes, and labour costs
- Excellent stakeholder management and communication skills
- Experience driving workforce improvements, process enhancements, and operational efficiencies
- Intermediate to advanced Excel skills
- Experience with workforce planning, scheduling, or rostering systems
- Experience with GroundStar software
- Experience in aviation, logistics, freight, or transport environments
Qantas Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Qantas and has not been reviewed or approved by Qantas.
-
Wellbeing & Lifestyle Benefits — Travel benefits are considered a standout, including heavily discounted standby flights and broad partner discounts across shopping, insurance, and leisure. Access to a discounted national gym network and a confidential assistance program reinforces lifestyle and wellbeing support.
-
Parental & Family Support — Parental leave provisions include extended paid leave for primary and secondary carers, with superannuation continuing during paid or unpaid leave. Family-oriented programs and structured support for transitions strengthen the overall family benefits.
-
Career-Linked Recognition & Rewards — Recognition and rewards include one-off performance bonuses, an ongoing employee share plan tied to company results, and internal programs that convert recognition into travel credits and perks. These mechanisms provide tangible rewards connected to contribution and business outcomes.
Qantas Insights
What We Do
We would like to acknowledge the Traditional Custodians of the local lands and waterways on which we live, work and fly. We pay our respects to Elders past and present. Spirit is everything to us, and joining the Qantas team means bringing your spirit to ours. We have over 26,000 exceptional employees, and every year we fly millions of customers around Australia and the world – together. If you hop on board with the team, you'll experience a workplace where creativity, diversity and innovation are encouraged. We aim to give every member of the Qantas Group the support to follow their dreams, face new challenges, and let their future take flight. Ultimately, people are our priority – those who work for us and those who travel with us. For the latest information on the cyber incident: https://bit.ly/3I7jNfM Member of the oneworld Alliance. Please read the Qantas LinkedIn House Rules at http://bit.ly/QFhouserules









