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About Extend:
Extend is modernizing the $100 billion-per-year protection plan industry using cutting-edge technology and top-notch customer service.
Our technology-forward omnichannel and API-first solution allows any merchant to offer protection plans, both online and in store, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters. More recently, Extend also launched a shipping protection solution, covering consumers in the case of lost, damaged or stolen packages. This is further expanding the company’s addressable market and value creation for merchants.
We are a venture-backed startup in downtown San Francisco led by founders who have previously had multiple successful exits. Extend simplifies the technology stack for the product and shipping protection industries.
About the Role:
As a member of the Strategic Partnerships team, you will have a unique opportunity to play a significant role in driving strategic growth for a Series C startup on an exciting growth trajectory, while working closely with executive leadership & product teams. In this role, you'll spearhead emerging & mid-market partnerships with top brands and retailers in Apparel, Footwear, Beauty/Cosmetics & Consumables industries. This role involves orchestrating internal and external teams to establish long-term relationships with our partners, managing complex engagements, and delivering tailored solutions to meet their needs. We're seeking detail-oriented self-starters who thrive in ambiguous and dynamic environments, possess exceptional problem-solving skills, and excel at building strong relationships.
Key Responsibilities:
- Lead 3-9+ month consultative sales engagements, collaborating with C-level executives and cross-functional project stakeholders.
- Cultivate strong external relationships to understand partner needs and develop customized solutions.
- Develop and maintain an in-depth knowledge of Extend’s products, services, and eCommerce/Retail trends & KPIs.
- Coordinate internal cross-functional efforts across Solution Engineering, Pricing, Product, Legal, and Growth Strategy teams.
- Create and deliver customized materials, including financial models, presentations, and commercial agreements.
- Generate qualified pipeline through creative, multi-channel, outreach strategies using a diverse tech stack (Salesforce, Outreach, LinkedIn, ChatGPT, SimilarWeb, BDR support, etc.).
- Achieve and exceed weekly/monthly KPI and Performance Metrics (calls, meaningful connections, qualified opportunities created, pipeline developed, deals closed, etc.).
- Shape and build a growing sales organization.
Qualifications:
- Bachelor's degree.
- 3-5+ years of experience in sales (closing), consulting, or account management, with a track record of successfully executing complex projects.
- A curious, entrepreneurial individual with plenty of grit & analytical prowess with a strong bias towards action.
- Proven ability to build and manage multiple stakeholder relationships.
- Excellent negotiation, written, and verbal communication skills.
- Strong team player excited to work cross-functionally and build internal relationships.
- Outbound lead sourcing experience (60-70% self-generated pipeline)
- Flexibility to travel as needed.
Bonus:
- Experience selling to the Retail industry or experience selling Payments, POS, Retail tech, Martech, or API-driven technologies.
- Located in the Bay Area and excited to come into office 2 days a week.
Estimated Pay Range: $130,000 plus bonus*
*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, work location and job-related knowledge, skills and experience. Incentive compensation will be provided as part of a total compensation package.
Life at Extend:
- Working with a great team from diverse backgrounds in a collaborative and supportive environment.
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Very generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.
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Top Skills
What We Do
Extend allows any merchant to offer extended warranties and protection plans through our easy-to-integrate APIs or pre-built eCommerce applications. We power extended warranties both online and offline while also providing consumers with a modern, digitally native experience that eliminates the issues customers face today with legacy offerings.
