Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.
Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.
Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.
About the role
Hightouch is scaling EMEA fast across six markets, with London as our regional hub. This role has two halves: run the GM's time, and keep the EMEA business running in rhythm.
What you'll do
Calendar and inbox: prioritise time across customers, teams and partners, and keep follow-ups on track.
Travel and logistics: frequent trips across six markets, team visits, customer events and offsites.
Meeting prep: briefs, agendas and notes for key meetings, with actions tracked to close.
Operating rhythm: run the weekly leadership cadence, scorecards, QBRs and all-hands, and follow through on decisions.
Planning: bring team plans together into one regional plan and track execution.
Strategic projects: pull people together across EMEA and HQ on cross-functional work and drive it to outcomes.
Office and culture: coordinate the London office and the experience for remote teams across Europe, plus EMEA culture programs, with our global People team.
Enablement: partner with RevOps and Enablement to bring global programs and training to EMEA.
Comms and events: regional comms, and coordinating with investors and ecosystem partners on events and programs.
Who you are
Detail-driven, with pride in a flawless calendar and a well-run project.
A strong operator who gets the right people in a room and drives to resolution.
Trusted by senior leaders for judgement and discretion.
Ideally from a fast-scaling SaaS business, as an EA or EBP to a senior leader, or in an ops role.
Based in London and in the office.
Skills Required
- Detail-oriented and committed to maintaining flawless calendars and well-run projects
- Strong operational skills, including bringing the right people together and driving issues to resolution
- Trusted by senior leaders and able to exercise judgment and discretion
- Experience in a fast-scaling SaaS business as an Executive Assistant, Executive Business Partner, or Operations professional
- Based in London and able to work in the office
What We Do
Hightouch provides a warehouse-native customer data and AI marketing platform for enterprise teams. It lets data teams retain control of their data, access, and infrastructure, while marketers and business users build audiences, launch campaigns, and personalize customer experiences. Its composable customer data platform brings together behavioral events, customer profiles, and integrations with marketing destinations to activate data and support data-driven campaigns.
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