The Role
Support the Director and VP in executing strategic client and partner initiatives across the Americas. Coordinate cross-functional delivery of loyalty and rewards campaigns, manage operational requests and escalations, monitor campaign performance and reporting, and help identify product and growth opportunities to retain and grow airline, hotel, and loyalty partners.
Summary Generated by Built In
Great to Meet You! We are Ascenda
Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement.
We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Revolut, Ramp, HSBC, Bank of New Zealand, Virgin Money (Australia), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.
We are a thriving global Loyalty as a Service company and experiencing rapid expansion. Join our dynamic finance team as one of its earliest leaders, contributing to the development of our financial planning strategies as we strive for hypergrowth. Our team spans 20 cities worldwide, with dual headquarters in Singapore and New York, totaling 250 team members.
The Role: Strategic Clients and Partnerships Executive, Americas
Working hybrid from our New York office, you will support the Director and VP of Strategic Clients and Partnerships, Americas in deploying initiatives with our strategic clients and loyalty partners.
You will play a pivotal role in executing strategic initiatives that drive the success of our banking, fintech, and loyalty ecosystem across the Americas. Partnering closely with clients, loyalty partners, and cross-functional teams, you will support the delivery of commercial priorities, coordinate complex initiatives, and execute high-impact loyalty and rewards campaigns that accelerate client growth and engagement.
This includes collaboration with Ascenda’s team of partnership managers, marketing, product and strategic clients. You will play a pivotal role in growing Ascenda’s brand and footprint across the Americas region.
This is your opportunity to take end-to-end responsibility for driving forward a thriving technology business in a buzzing market.
Your Impact
- Support the Director and VP of Strategic Clients & Partnerships, Americas in retaining and growing Ascenda’s existing portfolio of airline, hotel and loyalty program partners across our full suite of loyalty solutions
- Support the successful execution of client initiatives and marketing campaigns by coordinating cross-functional deliverables, managing day-to-day operational requests and escalations; and ensuring seamless delivery across Customer Service, Technology, Marketing, Legal, and Product teams to drive client and partner success.
- Collaborate with strategic clients and loyalty partners to execute integrated marketing campaigns across online and offline channels, monitor campaign performance, prepare reports and insights, and support the identification of opportunities to improve campaign effectiveness and client outcomes.
- Support the development of new products and strategic opportunities
Who You Are
- Bachelor’s degree in any discipline
- 3-4 years of experience in partnerships, marketing, or client-facing roles such as account management
- Experience within airline / hotel / loyalty / financial services is a big plus
- Ability in project management and a proven track record of efficiently handling multiple projects and campaigns simultaneously, ensuring timely completion with high quality
- Comfortable with numbers, strong ability to monitor and analyze performance, develop insights and tell compelling stories
- Cultural sensitivity and an ability to develop strong relationships with partners and clients from different cultures and backgrounds in the Americas region
- An eye for great design and the ability to articulate direction, providing marketing briefs to our creative team
- Proactive and possess a strong ability to navigate and work independently within a fast-paced and changing work environment
- Strong alignment with Ascenda’s core values of growth mindset, hands-on ownership, supportive collaboration, and radical simplicity
- Willing to take initiative and work independently
The salary range for this position is between $67,000 to $78,000 per year, depending on experience and location.
Why Join Ascenda?
Ascenda offers the unique opportunity to lead in the loyalty ecosystem space, shaping the future of rewards programs. We are passionate, we keep things simple, we focus on results, we work together & we innovate!
We have a rewarding working place that provides a:
- Competitive salary and benefits
- Travel benefits
- Flexible working environment
- Comfortable working environment
- Diverse and friendly working culture.
- High growth environment & exponential career development
- Mobile & flexible work environment
- Competitive compensation
- Travel perks & Employee rewards
Ascenda is an equal opportunity employer, committed to a diverse and inclusive workplace. We thank you for your understanding that only shortlisted candidates will be contacted for interviews.
Ready to power growth for the financial services industry? Apply now! Together, we'll redefine what's possible.
Skills Required
- Bachelor's degree in any discipline
- 3-4 years of experience in partnerships, marketing, or client-facing roles (account management)
- Project management ability with track record of managing multiple campaigns and projects
- Ability to monitor and analyze performance, develop insights, and communicate findings
- Cultural sensitivity and ability to build relationships across the Americas
- Ability to provide marketing briefs and articulate design direction
- Proactive, independent worker comfortable in a fast-paced environment
- Experience within airline, hotel, loyalty, or financial services
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The Company
What We Do
We believe that the companies who win in the market are those who build deep, long-lasting relationships with their customers. That's why we deliver loyalty as a service, and make customer engagement effortless for leading brands, with the world's most connective rewards ecosystem.
