Strategic Client Executive

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Rx Savings Solutions (RxSS), part of McKesson’s CoverMyMeds business segment, is driven to make a difference in the pharmaceutical industry by exposing cost-savings analytics and solutions to our members. We take pride in knowing the work we do greatly impacts the lives of our members, allowing them to access and afford the prescription pharmaceuticals they need.

We are looking for a dynamic self-starter to join us as a Strategic Client Executive (Client Success Manager) on our Employer Groups team! This role is responsible for developing relationships with our employer partners to promote loyalty, retention and growth. This leader will bridge the RxSS and client relationship to ensure satisfaction and engagement with our employer clients.

*Our preferred candidate will reside in the metropolitan areas of Columbus, OH, or Kansas City, MO. Position will supports a hybrid work schedule with some work-from-home time as well as in -office time.

*We are unable to provide sponsorship now or in the future for this position.  

What You’ll Do:

As a Strategic Client Executive your daily to-dos will shift with business needs, but here's a snapshot of what to expect:

Build relationships and project manage varied and complex issues:

• Onboard new employer – understand the business, their needs and success factors

• Manage employer clients – know/build the lifecycle and oversee relationships (e.g. program performance communications, calls, meetings, email, partnerships)

• Be accountable to performance guarantees, contract execution (e.g. ROI)

• Proactively share successes and address opportunities and concerns

• Create strategic roadmap for clients to meet clients program goals

• Demonstrate polished presence representing RxSS position and our value

• Be a trusted partner for the client – understand and articulate client perspective and needs and share internally  

• Work with both internal partners and external clients seamlessly 

Facilitate operational development:

• Lead or participate in various cross-function projects, including product innovation and clinical operations 

• Create structure in ambiguous experiences, which may be uncovered through growth and scale

Obtain and interpret data to create and present the client story (past, present and future):

• Capture the voice of client, both qualitative and quantitative

• Utilize and create standard and custom reports via multiple data systems

• Build the client story, articulate important themes and messages to cross-organizational teams and amongst the health plan dichotomies

Critical Qualifications You’ll Need:

• Bachelor's degree or equivalent experience, and typically requires 4+ years of experience in an Account Management, Client Success Management, or other relevant Sales position.

• Experience working in a Software as a Service (SaaS) or digital products environment

• Clear understanding of client account sales processes and client lifecycles

• Experience working with contracts, including understanding, execution and renewal of contracts

• Ability to travel 5 – 10% of the year (estimated once per month)

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$77,300 - $128,900

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!