Strategic Account Manager

Posted 3 Days Ago
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Singapore, SGP
In-Office
Expert/Leader
Analytics
The Role
Develop and grow strategic accounts among pharmaceutical and MedTech multinationals across Asia-Pacific. Responsibilities include building C-suite relationships, pursuing new business, expanding existing accounts, upselling and cross-selling solutions, leading regional opportunities, creating account strategies, conducting whitespace analysis, preparing proposals, responding to RFPs/RFIs, and coordinating internal teams to address customer needs.
Summary Generated by Built In

As a Strategic Account Manager, you will be tasked with securing, building and developing partnerships with Clarivate’s Key Strategic Accounts in the Asia-Pacific region. Successful candidates will have an active network of key stakeholders within Marketing, Strategy and Commercial teams and employ consultative sales skills to identify, qualify and facilitate innovative solutions to customer’s problems. Whilst there is an established book of business and strong foundational relationship base in some of these regional headquarters, there will also be an expectation develop new relationships and upsell/cross-sell new solutions.

Primary Duties and Responsibilities

Strategic account development with regional teams in Tier 1/2 Pharma and MedTech Multinationals. This includes:

  • Build and develop long-term C-Suite relationships to advance strategic alliances
  • New business development
  • Managing existing relationships to growth
  • Upselling and Cross-selling new/existing services and solutions
  • Lead key Regional or multi-country strategic opportunities that are critical to achieving account plans and regional financial goals
  • Conducting whitespace analysis for assigned Strategic Accounts. Owns the regional account strategy considering Clarivate priorities and customer strategic objectives and implement regionally.
  • Partner with Customer Experience and Marketing teams to optimize the customer journey with Clarivate
  • Interfacing with all key buying points and advocates including Senior management, users of the platforms, department/franchise heads, brand teams etc.
  • Expand the uptake of Clarivate’s products and services into new departments
  • Generating proposals, planning customer meetings, and forming a Clarivate team best suited to meet the customer need
  • Developing and maintaining a high level of customer, industry and product knowledge

Education and Experience:

  • 10+ years Sales and Account management experience
  • Can demonstrate an established active network within Regional operations of Pharma MNCs
  • Experience of selling complex and bespoke market research or business intelligence solutions
  • Pharmaceutical or Healthcare industry experience preferred
  • Business or Scientific Degree preferred

Competencies Required:

  • Passionate about winning and focused on building relationships at all levels within an organisation
  • Proactive; makes things happen and inspire others to take action
  • Ability to travel (under ‘normal’ circumstances) within Asia
  • Experience in territory / account planning, creating custom proposals and responding to RFPs/RFIs
  • Excellent presentation, verbal and written communications skills
  • Ability to manage time effectively and balance multiple priorities in a fast-paced environment
  • Can lead and influence without direct authority
  • Clear thinker with proven ability to synthesize complex issues into simple messages
  • Languages: fluency in English. Knowledge of any, or several, other languages would be beneficial

Hours of Work 

Full-time, permanent, Hybrid

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Skills Required

  • 10+ years of sales and account management experience
  • Established active network within regional operations of pharmaceutical multinational corporations
  • Experience selling complex and bespoke market research or business intelligence solutions
  • Ability to travel within Asia
  • Experience in territory and account planning
  • Experience creating custom proposals and responding to RFPs and RFIs
  • Excellent presentation, verbal, and written communication skills
  • Ability to manage time and balance multiple priorities
  • Ability to lead and influence without direct authority
  • Fluency in English
  • Pharmaceutical or healthcare industry experience
  • Business or scientific degree
  • Knowledge of additional languages

Clarivate Analytics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clarivate Analytics and has not been reviewed or approved by Clarivate Analytics.

  • Strong & Reliable Incentives — Incentives in sales and select product/tech roles provide meaningful upside for high performers, with commission structures boosting total compensation when targets are exceeded. Role-linked variable pay is a clear strength in revenue-driving positions.
  • Leave & Time Off Breadth — PTO is ample in the U.S., with paid parental leave available, making time-off policies a notable part of the package. Generous vacation and holiday allowances stand out as positives.
  • Wellbeing & Lifestyle Benefits — Hybrid and remote options are common and paired with a formal wellbeing framework and EAP, supporting work–life balance. Core medical, dental, and vision coverage is broadly available in the U.S., reinforcing everyday wellbeing support.

Clarivate Analytics Insights

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The Company
HQ: London, PA
10,549 Employees

What We Do

Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.

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