About the Role
Reggora is looking for a Strategic Account Manager to partner with our key customers and make sure they get maximum value from the Reggora platform. You'll build trusted-advisor relationships with the lenders who run their appraisal operations on Reggora and deepen how the platform is integrated into their day-to-day workflows.
What You'll Do
- Know your accounts: develop real expertise in each customer's stakeholders, business model, and appraisal workflows.
- Advise on the platform: serve as a technical advisor on Reggora's capabilities and how to apply them.
- Bring the industry to the table: build mortgage and valuation knowledge to recommend best practices and drive adoption.
- Watch account health: monitor engagement and outcomes with data-driven methods, and act on what you see.
- Run the rhythm: conduct quarterly business reviews with strategic accounts.
- Grow the partnership: identify expansion opportunities within the existing customer base.
What We're Looking For
- Background as a customer success manager, account manager, or mortgage technology professional
- Data analysis skills, ideally from SaaS or startup environments
- Ability to work independently and manage multiple priorities
- Strong interpersonal skills and a knack for building rapport
- Technical acumen for complex systems
- Excellent written and verbal communication
- Residential appraisal knowledge preferred
Compensation & Benefits
- $115,000 – $165,000 per year
- Health, dental, and vision insurance
- Paid time off
- Fully remote (United States)
About Reggora
Reggora is a fintech company automating residential real estate valuation through enterprise software. We streamline appraisal workflows for 300+ mortgage lenders, and we're backed by the investors behind Twitter, Slack, and Wayfair.
Skills Required
- Background as a customer success manager, account manager, or mortgage technology professional
- Data analysis skills, ideally from SaaS or startup environments
- Ability to work independently and manage multiple priorities
- Strong interpersonal skills and ability to build rapport
- Technical acumen for complex systems
- Excellent written and verbal communication
- Residential appraisal knowledge
What We Do
Reggora is working to remove the headaches from one of the most labor-intensive and time consuming components of securing a mortgage: the appraisal. Our modern, two-sided platform for mortgage lenders and appraisal vendors streamlines the entire appraisal process to shorten turn times and upgrade the experience for everyone involved. Reggora handles payment processing, appraisal scheduling, automated underwriting, appraisal delivery, status updates, and more, creating unprecedented operational efficiency.
Why Work With Us
We recognize that our biggest strength is our team, and we want each Reggorian to leave their unique fingerprints on our culture. We foster a fast-paced, collaborative work environment where everyone is able to make a meaningful impact.
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