Strategic Account Lead, North America: Automation / Physical AI / Robotics

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Palo Alto, CA, USA
In-Office
Senior level
Artificial Intelligence • Hardware • Robotics • Software
The Role
As Strategic Account Lead, oversee Fortune 100 relationships, manage contract negotiations, and drive growth in robotics solutions. Engage in commercial strategy from pitch to execution, collaborating globally across teams.
Summary Generated by Built In

Agile Robots is a global leader in industrial and humanoid robotics, integrating advanced machine learning and robotic vision to redefine the future of work. Headquartered in Munich with a global workforce of 3,200+, we are now establishing our North American footprint. This is a rare opportunity to join as a foundational member of our US team, shaping the culture and operations of our Silicon Valley Headquarters.

The Role: As Strategic Account Lead, you will be the primary architect of our most critical customer relationships and help built US commercial playbook from the ground up. Managing a portfolio of Fortune 100 customers across Big Tech, Automotive, and Manufacturing, you will own the commercial lifecycle — from the first pitch through contract execution and ongoing account growth. This role has high degree of autonomy in commercializing our Physical AI capabilities.


Requirements

Key Responsibilities

1. Strategic Advisor

  • Customer Relations Owner: Act as the primary point of contact for Fortune 100 stakeholders, ensuring customer delight through proactive engagement and technical alignment.
  • Internal Advocacy: Marshal internal resources across departments, manage ambiguity, and ensure customer requests are prioritized and executed flawlessly. Act as a bridge between Silicon Valley innovation and our Munich-based engineering excellence.
  • Growth Mindset: Identify opportunities to expand project scope, driving recurring revenue and deeper integration of Agile Robots solutions.

2. Commercial & Legal Strategy

  • Deal Structuring: Develop comprehensive commercial proposals, managing cost-driver analysis and schedule commitments.
  • Contract Negotiation: Lead the negotiation of MSAs, SOWs, and Enterprise Agreements, partnering with internal and external legal counsel.
  • Financial Oversight: Manage the full Quote-to-Cash process, ensuring timely commercial closures and payment follow-through.

3. High-Impact Business Development

  • Pitching Agile Robots Solutions: Engage new prospects to present Agile Robots solution offerings and value proposition.
  • Onboarding: Drive new customer acquisition from initial outreach through legal and commercial negotiations, onboarding, and project kick-off.
  • Cross-Border Collaboration: Lead project management efforts alongside our global teams in Germany, China, India, and Vietnam.

Experience & Attributes

  • 5+ years in technical account management, commercial roles, or business development within High-Tech or Automation industries.
  • Understanding of automation/robotics deployments and ability to translate technical concepts to executive stakeholders.
  • Passion for the convergence of software (ML/Vision) and hardware.
  • Ability to distill complex technical and operational data into compelling presentations for C-suite audiences.
  • Hands-on experience with contracts, MSAs, SOWs, IP negotiations and cost-plus or fixed-fee pricing models.
  • Technical background (Engineering preferred) with a 'business-first' mindset.
  • Travel: ~25%.

Benefits
  • Competitive salary, performance-based bonuses. Comprehensive benefits package including health, dental, vision insurance, and 401(k).
  • Generous paid time off and paid holidays.
  • Opportunities for professional development in cutting-edge robotics technology. Early access to cutting-edge humanoid and industrial robotics. 
  • Professional Growth: Direct exposure to global executive leadership given the foundational nature of the US office.

Agile Robots is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.

Accommodations: If you require a reasonable accommodation during the application or interview process, please contact [email protected]

Skills Required

  • 5+ years in technical account management, commercial roles, or business development in High-Tech or Automation industries
  • Understanding of automation/robotics deployments
  • Ability to present technical concepts to executive stakeholders
  • Hands-on experience with contracts, MSAs, SOWs, IP negotiations
  • Technical background (Engineering preferred)

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The Company
HQ: Munich
283 Employees
Year Founded: 2018

What We Do

At Agile Robots we are bridging the gap between artificial intelligence and the real world. We are a spin-off of the German Aerospace Center and are developing the next generation of intelligent robots. To this end, we not only develop robotic hardware such as arms and hands but also the intelligent software behind it. Our ultimate goal is to make robots more intelligent, enabling humans to work even closer with their robotic assistants and to deploy robots in even more application scenarios. We are already engineering solutions for medical robotics, consumer electronics manufacturing, and other domains. Agile Robots SE - Staffelseestraße 8 - 81477 Munich - Germany Privacy Policy: https://www.agile-robots.com/privacy-policy/ Imprint: https://www.agile-robots.com/imprint/

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