Strategic Account Executive (NY/LA)

Posted 6 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
240K-280K Annually
Mid level
eCommerce • Marketing Tech • Mobile • Software
Tapcart is trusted by thousands of brands to power their mobile experience by building mobile apps in hours (not months)
The Role
Own the full sales cycle for DTC brands on Shopify: prospect and research accounts using AI, personalize outreach, demo Tapcart, collaborate with sales and solutions, close deals, and travel to meet merchants as needed.
Summary Generated by Built In

At Tapcart, we believe every brand needs a direct relationship with their customers - one they actually own.
We are the mobile commerce engine that powers shopping for Shopify's fastest-growing brands. $15B+ in revenue processed. 200M+ shoppers worldwide. Brands like Princess Polly, Béis, Forever 21, and Young LA rely on us to power a large portion of their revenue.

We're a lean team with minimal management and big autonomy. Everyone here builds and code is core to what we do - engineers, product, leadership. We use our own platform, we talk to merchants daily, and we ship constantly. Backed by Shopify, Silver Lake and other top VCs. Profitable and growing

If you want a place where you own real outcomes, not just tickets, you'll fit in.

Why join Tapcart when you have a sea of other options?

  • You love the brands you shop from and want them as prospects

  • You want to sell a product that actually works and is a “need-to-have”

  • You'll have a manager who clears the path, not one who watches every step

Don’t proceed with applying if:

  • You don’t use AI tools daily to work faster and smarter

  • Ecommerce is new territory for you. Prospects expect you to understand their business

  • You buy your pants from amazon and dont support DTC

What you’ll be working on at Tapcart

  • Get in front of the brands building the future of DTC and help them see what a great mobile experience can do for their business

  • Use AI to research accounts, personalize outreach, and create assets that deliver value to your prospect’s inbox

  • Bring energy into every call with merchants and teammates alike

You’ll be a true owner from first email to signed contract and work side-by-side with Sales leadership, Solutions, and key stakeholders, while staying close to the customer to deliver value early and iterate quickly.

Qualifications

  • 3+ years of closing experience in SaaS ecommerce or Shopify ecosystem is required, not a nice-to-have

  • A track record you can point to quota attainment, deal size, what you learned when you missed

  • Comfortable prospecting. You’re supported by other channels, but this isn’t a pure inbound role.

  • You don’t sleep on leads. Ever. You’ll get on a plane if that’s what it takes.

Salary + Commission

$240,000–$280,000 OTE (50/50)

Benefits

Competitive salary and equity. Medical, dental, vision. 401(k). Flexible PTO. Remote-friendly. Home office stipend. Quarterly merchant stipend. Lots of swag drops.

Skills Required

  • 3+ years of closing experience in SaaS ecommerce or the Shopify ecosystem
  • Proven track record of quota attainment and measurable deal outcomes
  • Comfortable with outbound prospecting and pipeline generation
  • Daily use of AI tools to research accounts and personalize outreach
  • Willingness to travel and meet clients in person (get on a plane when needed)
  • Deep understanding of ecommerce and DTC merchant business
  • Ability to own deals from first email to signed contract and work cross-functionally

Tapcart Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tapcart and has not been reviewed or approved by Tapcart.

  • Healthcare Strength Tapcart is described as offering robust medical, dental, and vision coverage, including dental and vision coverage details for employees and dependents. Mental health support is also emphasized through an EAP, wellbeing resources, and medical plans that include mental health coverage with low out-of-pocket costs.
  • Leave & Time Off Breadth Time off is positioned as flexible, with a flexible/unlimited PTO approach and a set number of paid holidays each year. Paid time off is framed as supporting work-life balance, with additional company-designated downtime noted around late December.
  • Equity Value & Accessibility Equity grants or stock options are presented as broadly available to full-time employees, supporting shared upside. Additional stipends (home office and a recurring shopping stipend) add tangible, ongoing rewards beyond base pay.

Tapcart Insights

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The Company
HQ: Santa Monica, CA
100 Employees
Year Founded: 2017

What We Do

Tapcart is the ultimate low-code mobile commerce platform fueling the fastest-growing brands on Shopify. We power mobile apps for over 50 million consumers worldwide, processing over $6 billion in mobile commerce revenue, and are the only platform backed by Shopify. Almost all e-commerce traffic comes from a mobile device; we turn these users into high retention growth for some of the largest brands, including Princess Polly, True Classic Tees, BÉIS, and many more.

Why Work With Us

Collaboration, growth, and craftsmanship are important to us. We constantly work to improve, whether it’s our product, operations, business, or our skills. We innovate and embrace creative solutions to complex challenges. At Tapcart, we create an environment where everyone can learn and grow.

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