ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Processing freight
- Assisting with the taking price changes/markdowns
- Balances his/her register according to company policy
- Calls out prices for customer when ringing register transaction
- Bags merchandise efficiently when completing a customer's transaction
- Handles all cash, checks and credit cards correctly and by company policy
- Obtains management approval when needed for returns, voids and checks
- Handles maintenance and housekeeping duties as assigned
- Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
- Follows all safety procedures
- Must keep a professional, neat appearance, including wearing a name tag
- Assists management in merchandising sales floor according to stock level.
- Assists management with any tasks requested per company policy.
- Explains our exchange/refund policies to customers after transactions.
- Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies
Job Requirements:
- High school diploma or equivalent
- Excellent communication and organizational skills.
- Ability to work a flexible schedule including nights and weekends.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
What We Do
Citi Trends is a high growth, publicly held retail brand with a fleet of 600+ Stores across 33 States. We are the leading specialty value store for African American and Latinx Families with a rich history of catering to under resourced communities on a path to grow to $1 Billion in sales by 2023. We have delivered consistent positive comparable stores sales increases in fourteen of the last sixteen quarters. Our track record of delivering eight straight years of profitability coupled with no debt allows us to invest in people, systems and infrastructure to scale our business. We carry a world-class assortment of branded and private branded merchandise across apparel, accessories, footwear and home that is showcased in an inviting store environment staffed by friendly associates. The Citi Trends experience works in rural, suburban and urban communities with the potential to grow to 1,000 stores to serve our loyal and expanding customer base. Our long-range plan calls for more than 20% compounded annual growth in both operating income and EPS. We are actively building our team of diverse leaders in a culture filled with passion, collaboration, agility and customer obsession and will continue to uphold our longstanding commitment to diversity and inclusion.
