Startup Operations & Growth Intern

What You'll Do:

• Help activate new venue partners by managing opportunities throughout our sales
  pipeline.
• Research and identify prospective venues, artists, and community partners to generate
  new leads and support company growth.
• Conduct market and industry research to uncover growth opportunities, identify trends,
  and support business strategy.
• Support artists and venues throughout the onboarding process, answering questions
  and ensuring a seamless customer experience.
• Serve as a primary point of contact for customer questions, feedback, and ongoing
  support.
• Build and maintain strong relationships with artists, venues, and community partners.
• Coordinate projects across business, marketing, and software development to ensure
  priorities remain aligned and initiatives continue moving forward.
• Track project timelines, deliverables, and business priorities while helping keep the team
  organized and accountable.
• Gather customer feedback and identify opportunities to improve the platform, onboarding
  experience, and operational processes.
• Assist with marketing initiatives, product launches, community outreach, and special
  projects.
• Help test new platform features and document bugs, usability issues, and product
  improvement ideas.
• Attend meetings with venue owners, talent buyers, artists, and community partners
  throughout Northwest Arkansas as needed.

What We're Looking For:

We're much more interested in curiosity, initiative, and adaptability than checking every box.
 
An ideal candidate is:
• A self-starter who takes initiative and enjoys figuring things out independently.
• Highly organized with excellent project management and time management skills.
• Comfortable balancing multiple priorities in a fast-paced startup environment.
• An excellent communicator who enjoys working with customers and building
  relationships.
• Detail-oriented with strong problem-solving skills.
• Excited to learn how an early-stage startup grows and operates.
• Comfortable learning new software and technology quickly.
• Passionate about creating exceptional customer experiences.
Bonus Points:
• You're a musician or have experience in the live music industry.
• You've worked with CRM platforms such as HubSpot, ActiveCampaign, Salesforce,
  Pipedrive, or similar tools.
• You have experience with project management software such as ClickUp, Asana, Trello,
  or Notion.
• You've organized events, promoted concerts, worked in hospitality, or supported
  community organizations.
• You've started a business, led a club, organized a project, or built something
  entrepreneurial.
• You enjoy improving systems and finding ways to make processes more efficient.
Why You'll Love This Internship

This internship offers a unique opportunity to work directly with the founders of a growing startup
and gain hands-on experience across nearly every aspect of the business. You'll have a
meaningful impact from day one while developing skills in business operations, customer
success, project management, sales, marketing, product development, and entrepreneurship.

Additional Details:

• Pay Range: $15/hr
• Schedule: 30-hour week, occasional flexibility is required for venue meetings, partner visits, networking events, or community events
• Length of Internship: 3 months with the potential to convert to a full-time opportunity based on employer demand
• Location: Bentonville, Arkansas, Hybrid Schedule (twice a week)
Candidates must be willing to travel throughout NWA for occasional meetings with venue partners and community organizations. A reliable form of transportation is required. 

Our Must Haves:

Current Arkansas state resident
Ability to pass a standard background check
Ability to work 30 hours a week, following the three-month internship
Ability to work full-time in the United States without a current or future need for visa sponsorship
High curiosity and interest in learning new technologies and growing or starting your IT career
Technical aptitude exhibited through projects, experience, or online learning and the ability to communicate what you know