The Role
Greet and coordinate groups at the first tee, enforce tee times and pace-of-play, communicate with golf shop staff, record daily play details, provide customer service, and assist the Lido Golf Professional as needed.
Summary Generated by Built In
Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, pre-historic sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness.
Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the twelfth Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.
The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.
Position Summary:
- The Lido Starter is one of the most visible employees of the facility. This position is tasked with providing customers with service regarding tee times, tee time coordination, rules and policies and pace-of-play. This position is also responsible for assisting with accurate daily play totals and other duties as directed. Due to the nature of the position, the golf starter must be organized, knowledgeable, and friendly, all while maintaining control of the first tee.
Essential Duties and Responsibilities:
- Ensure the orderly flow of play in accordance with posted tee times
- Provide an informative welcoming speech to each group of golfers, informing them of local rules and anticipated pace of play
- Be well spoken regarding the history of The Lido
- Stay in close communication with Golf Shop staff regarding any changes with tee times
- Neatly record all necessary details as outlined on the daily play sheet
- Maintain an adequate supply of scorecards, pencils, tees, etc. in the starter box
- Be prepared for working outside, potentially in inclement weather
- Conduct oneself in a professional manner and maintain a professional image
- Ensure all Sand Valley and Lido policies and procedures are being followed at all times
- Become proficient in recognizing and knowing The Lido Membership
- Provide excellent customer service, professional advice and assistance to guests
- Assist with other duties as assigned by the Lido Golf Professional
Qualifications:
- 1-2 years of hospitality experience preferred
- Positive attitude, professional manner and appearance in all situations
- Read and write (English)
- Communicate verbally with staff members with or without the use of two-way radios
- Give and/or follow verbal and written instructions
- Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
- Lift up to 50 lbs occasionally, 20 lbs frequently, and 10 lbs constantly
Classification:
- Part-Time Seasonal, Hourly, Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer
We participate in E-Verify to confirm employment eligibility.
#sandvalley
Skills Required
- 1-2 years of hospitality experience
- Positive attitude, professional manner and appearance in all situations
- Read and write English
- Communicate verbally with staff, with or without two-way radios
- Give and/or follow verbal and written instructions
- Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
- Lift up to 50 lbs occasionally, 20 lbs frequently, and 10 lbs constantly
- Be prepared for working outside, potentially in inclement weather
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The Company
What We Do
Dream Golf is a growing collection of world-class destination golf resorts developed and operated by the Keiser family. The company focuses on creating golf experiences in harmony with natural environments, emphasizing warm hospitality and the spirit of the game. With properties such as Bandon Dunes and Sand Valley, Dream Golf serves golf and outdoor enthusiasts by providing unique, high-quality destinations that embrace the rugged beauty of their locations.
