The Role
Greet and coordinate groups at the first tee, enforce tee times and pace-of-play, communicate with golf shop staff, record daily play details, provide customer service, and assist the Lido Golf Professional as needed.
Summary Generated by Built In
Sand Valley is a golf resort and community settled gently upon 12,000 acres of rugged, prehistoric sand dunes in central Wisconsin. Here, residents and guests will find six world-class golf courses built in harmony with the land: Sand Valley, Mammoth Dunes, Sandbox, The Lido, Sedge Valley, and Commons. Founded in 2016 by brothers Michael and Chris Keiser, the resort is known for its friendly hospitality and a community of golf and outdoor enthusiasts who have been drawn to the raw beauty and serenity of the vast Wisconsin Wilderness.
Beyond premier golf, Sand Valley is a year-round celebration of all the outdoors from fat-tire biking, hiking, and kayaking to ice hockey, skating, or a guided cold plunge. The resort now features a 13,000-square-foot Tennis Center with 16 grass tennis courts and the twelfth Court Tennis facility in the United States. Alongside soul-stirring golf and outdoor exploration, Sand Valley offers a variety of savory dining venues showcasing globally inspired and rustic Wisconsin cuisine.
The Sand Valley team works together to create experiences of a lifetime by asking questions and sharing ideas. With authenticity and a hard-working attitude, Sand Valley helps guide guests through an immersive experience in Wisconsin's natural beauty and away from the demands of daily life.
Position Summary
- As a Starter at The Lido, you’ll welcome golfers on the first tee, provide clear and friendly guidance, and help each group begin their round with confidence. You’ll manage the flow of tee times, communicate course policies, and work closely with Rangers and the Golf Operations team to support a smooth and enjoyable start to play. Your presence helps set the tone for each guest’s experience, blending warm hospitality with consistent, reliable coordination.
- This is a seasonal role running from mid-April through mid-October.
Essential Duties and Responsibilities
- Provide a warm welcome and professional first impression for each group.
- Manage the daily tee sheet and coordinate the orderly flow of play.
- Communicate course policies, pace-of-play expectations, and special instructions from the Golf Shop.
- Assist with pairings when appropriate and answer course-related questions.
- Maintain a clean, organized starter area stocked with pencils, scorecards, tees, and markers.
- Monitor weather conditions and follow established safety procedures during alerts.
- Serve as a key communication link between the first tee, Rangers, and the Golf Shop.
- Support tournament needs, first tee setup, and group coordination.
- Support Outside Services team members as needed to enhance the guest experience.
- Support additional golf operations needs as they arise.
Qualifications
- Positive, guest-focused attitude with strong communication skills.
- Confidence enforcing policies while remaining approachable and friendly.
- Familiarity with golf rules and etiquette preferred.
- Comfort using basic technology (ClubUp or similar tools a plus).
- Ability to multitask effectively in a fast-paced environment.
- Physical ability to stand, walk, and lift or move equipment and other items up to fifty pounds.
- Flexibility to work two to three shifts per week, primarily Saturdays and Sundays (eight-hour shifts).
Perks
- Golf Privileges
- Retail & Restaurant Discounts
- Employee Meal Program
- Uniform Benefit Provided
- Employee Assistance Program
Classification
- Part-Time or Full-Time Seasonal | Hourly | Non-Exempt
Sand Valley LLC is an Equal Opportunity Employer
We participate in E-Verify to confirm employment eligibility.
#sandvalley
Skills Required
- 1-2 years of hospitality experience
- Positive attitude, professional manner and appearance in all situations
- Read and write English
- Communicate verbally with staff, with or without two-way radios
- Give and/or follow verbal and written instructions
- Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
- Lift up to 50 lbs occasionally, 20 lbs frequently, and 10 lbs constantly
- Be prepared for working outside, potentially in inclement weather
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The Company
What We Do
Dream Golf is a growing collection of world-class destination golf resorts developed and operated by the Keiser family. The company focuses on creating golf experiences in harmony with natural environments, emphasizing warm hospitality and the spirit of the game. With properties such as Bandon Dunes and Sand Valley, Dream Golf serves golf and outdoor enthusiasts by providing unique, high-quality destinations that embrace the rugged beauty of their locations.
