Starlink Communications Manager (LatAm)

Posted 28 Days Ago
Be an Early Applicant
Bastrop, TX, USA
In-Office
Senior level
Aerospace • Other
The Role
Owns Starlink’s Latin America consumer communications across email, website, landing pages, advertising, customer communications, and retail. Develops regional communication plans, converts consumer research into campaigns and experiments, builds lifecycle and abandoned-cart email programs, creates localized web pages and advertising messages, and tracks attributed orders and conversion performance to optimize market efforts. Requires Spanish and English fluency, with Portuguese preferred, Latin America experience, and willingness to work extended hours and travel.
Summary Generated by Built In

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

STARLINK COMMUNICATIONS MANAGER (LATAM)

Starlink is hiring a Regional Communications Manager to own Latin America consumer communications. This role is the single owner of Starlink communications across the awareness, consideration, and conversion funnel — including leads email, starlink.com, landing pages, messaging, and related channels. The manager runs LATAM as a country General Manager for comms: generating demand, removing conversion barriers, and turning consumer insights into live campaigns, pages, and in-market assets. The manager owns lead email, starlink.com, landing pages, ad messaging, and related channels for the region. 

RESPONSIBILITIES:

  • Own the monthly LATAM communications plan and a dated recap covering leads email, website, ads, customer comms, and retail
  • Convert consumer insights (focus groups, interviews, brand tracking, user testing) into actionable initiatives, copy, pages, ads, emails, and experiments for Latin American markets
  • Build and maintain nurture and abandoned-cart email series; ship market campaigns tied to seasonality, reliability, ISP comparison, pricing, Roam/Mini, travel, and emergency backup
  • Track email-attributed orders, volume, and conversion vs. other markets; use results to reallocate effort and retire underperforming work
  • Ship country-dynamic starlink.com pages for LATAM: stories, comparison, reliability, city/place, installation, and use cases
  • Develop in-market ad messaging that resolves to those pages; test claims insights support and retire claims that reduce trust

BASIC QUALIFICATIONS:

  • Bachelor’s degree in marketing, business, communications, journalism, economics or a related field
  • 5+ years of experience in brand, product, or performance communications, with ownership of a market or region — not campaign execution alone
  • Fluency in Spanish and English (written and spoken) 

PREFERRED SKILLS AND EXPERIENCE:

  • Direct experience running communications across email, web/landing pages, and paid or owned advertising in the same funnel
  • Proven ability to turn research (focus groups, interviews, brand tracking, user testing) into shipped copy, pages, ads, and experiments
  • Experience building and iterating email programs (nurture, abandoned cart, lifecycle) with attributed order, volume, and conversion reporting
  • Portuguese fluency (Brazil is a core LATAM market).
  • Experience in connectivity, ISP, telecom, consumer hardware, or other considered purchases where trust, reliability, and comparison drive conversion
  • Prior work in or for Latin America (Mexico, Brazil, Andean, Southern Cone, Central America, or Caribbean), including multi-country localization
  • Familiarity with retail or in-market partner communications in addition to digital channels

ADDITIONAL REQUIREMENTS:

  • Available to work extended hours and/or weekends as needed 
  • Willingness to travel as needed 

ITAR REQUIREMENTS:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected]. 

Skills Required

  • Bachelor's degree in marketing, business, communications, journalism, economics, or a related field
  • 5+ years of experience in brand, product, or performance communications with ownership of a market or region
  • Fluency in Spanish and English, written and spoken
  • U.S. citizenship or nationality, lawful permanent residency, refugee or asylee status, or eligibility to obtain required U.S. Department of State authorizations under ITAR
  • Direct experience managing communications across email, web or landing pages, and paid or owned advertising within the same funnel
  • Ability to turn focus groups, interviews, brand tracking, and user testing into shipped copy, pages, ads, and experiments
  • Experience building and iterating nurture, abandoned-cart, and lifecycle email programs with order, volume, and conversion reporting
  • Portuguese fluency
  • Experience in connectivity, ISP, telecom, consumer hardware, or other considered purchases
  • Prior work in or for Latin America, including multi-country localization
  • Familiarity with retail or in-market partner communications
  • Availability to work extended hours and weekends as needed
  • Willingness to travel as needed

SpaceX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.

  • Equity Value & Accessibility — Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
  • Healthcare Strength — The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
  • Wellbeing & Lifestyle Benefits — Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.

SpaceX Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Hawthorne, CA
8,879 Employees
Year Founded: 2002

What We Do

SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.

Similar Jobs

Ericsson Logo Ericsson

Contract Director

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Hybrid
2 Locations
88000 Employees

Ericsson Logo Ericsson

Automation Engineer

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Hybrid
Plano, TX, USA
88000 Employees

Ericsson Logo Ericsson

Operational Excellence Director

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Plano, TX, USA
88000 Employees

Ericsson Logo Ericsson

Customer Solution Director

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Plano, TX, USA
88000 Employees

Similar Companies Hiring

OmniCable Thumbnail
Other
Houston, Texas
815 Employees
Outpost Space Thumbnail
Aerospace • Defense
US
24 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account