Description
Turn complex change into clear, coordinated action for stakeholders across a global third-party oversight program. You will gain broad exposure to transformation delivery while helping teams prepare for new processes, tools and responsibilities.
Job summary
As a Stakeholder Readiness and Engagement -Senior Associate in Corporate Third Party Oversight (CTPO), you will support the CTPO Governance team by managing day-to-day readiness and engagement execution for assigned transformation initiatives. You will translate approved strategy into detailed plans, coordinate cross-functional deliverables, maintain readiness evidence and facilitate stakeholder engagement and feedback loops. You will serve as an execution integrator across program, process, communications, training, knowledge, product, technology, control and regional teams. You will escalate material risks and decisions to the Vice President Lead rather than independently owning enterprise readiness strategy, go-live recommendations or program delivery.
Job responsibilities
- Manage readiness and engagement workstreams, translating approved strategy into clear execution plans.
- Coordinate deliverables across program, process, communications, training, knowledge, product, technology, control and regional teams.
- Build stakeholder maps and coordinate assessments of changes to roles, processes, systems, controls and support paths.
- Plan and deliver stakeholder briefings, workshops, office hours, demonstrations, regional sessions and post-launch support.
- Manage engagement requests, briefing materials, subject-matter experts, questions, feedback and follow-up actions.
- Maintain readiness trackers and evidence, escalating risks, dependencies, overdue actions and unclear ownership.
- Prepare draft scorecards, status updates and leadership summaries to support readiness decisions.
- Coordinate communications and training inputs, approvals, delivery and updates; maintain readiness templates and playbooks.
Required qualifications, capabilities and skills
- Minimum 4 years of experience in change management, stakeholder engagement, transformation adoption, program management or a related field.
- Experience translating strategy into execution plans and coordinating multiple workstreams in a matrixed environment.
- Strong written, verbal, analytical and presentation skills, including experience supporting senior leaders.
- Experience with stakeholder analysis, change-impact assessments, readiness tracking or status reporting.
- Strong project management skills and the ability to manage changing priorities, dependencies and deadlines.
- Ability to synthesize feedback, identify risks and recommend practical actions.
- Working knowledge of risk management, third-party oversight, governance or control frameworks.
- Proficiency with Microsoft Word, Excel, PowerPoint, Teams and SharePoint.
Preferred qualifications, capabilities and skills
- Experience in financial services, outsourcing, procurement, supplier management or third-party risk management.
- Experience supporting large-scale business, process, technology, risk or regulatory transformation from planning through steady state.
- Familiarity with readiness scorecards, adoption measures, stakeholder feedback analysis, change calendars and governance evidence.
- Experience working with global and regional stakeholders across business and corporate functions.
- Experience creating or maintaining procedures, playbooks, frequently asked questions, role guides, training materials or knowledge content.
- Familiarity with Confluence, Jira, data visualization, workflow automation or artificial intelligence-enabled productivity tools.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Minimum 4 years of experience in change management, stakeholder engagement, transformation adoption, program management, or a related field
- Experience translating strategy into execution plans and coordinating multiple workstreams in a matrixed environment
- Strong written, verbal, analytical, and presentation skills, including experience supporting senior leaders
- Experience with stakeholder analysis, change-impact assessments, readiness tracking, or status reporting
- Strong project management skills and ability to manage changing priorities, dependencies, and deadlines
- Ability to synthesize feedback, identify risks, and recommend practical actions
- Working knowledge of risk management, third-party oversight, governance, or control frameworks
- Proficiency with Microsoft Word, Excel, PowerPoint, Teams, and SharePoint
- Experience in financial services, outsourcing, procurement, supplier management, or third-party risk management
- Experience supporting large-scale business, process, technology, risk, or regulatory transformation from planning through steady state
- Familiarity with readiness scorecards, adoption measures, stakeholder feedback analysis, change calendars, and governance evidence
- Experience working with global and regional stakeholders across business and corporate functions
- Experience creating or maintaining procedures, playbooks, frequently asked questions, role guides, training materials, or knowledge content
- Familiarity with Confluence, Jira, data visualization, workflow automation, or artificial intelligence-enabled productivity tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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