The JPMorganChase Community Engagement team is hiring a Stakeholder Insights, Associate to help advance key policy, business, and community priorities. Stakeholders are civic and community partners shaping local and national dialogue on financial services issues (including consumer issues, small business, housing, workforce and economic development).
As a Stakeholder Insights, Associate in the Community Engagement team, you will work to understand the issues and policies impacting the firm and its communities, producing practical guidance and materials to be used by teams as they develop and drive stakeholder engagement strategies. You will gather and synthesize information on what stakeholders are saying on key topics; monitor and escalate emerging policy/issue trends and risks; produce executive-ready analyses and communications; and partner cross-functionally across Corporate Responsibility and Lines of Business to align activity with firm priorities. You will also provide support on special projects, including strategic planning, grant portfolio management and other topics as assigned. You will bring to the role an understanding of consumer policy, financial regulatory issues, and economic and community development to support the team as it builds and sustains relationships.
Job Responsibilities
Source, synthesize, and analyze stakeholder, business, and market intelligence (including recurring digests and ad-hoc updates) and stakeholder feedback; distill themes and disseminate to internal teams.
Track, monitor, and report on emerging policies, issues, and trends; escalate risks to appropriate internal partners that may impact reputation, products, services, or strategic approach.
Develop and deliver insights materials (e.g., issue briefs/primers, memos, decks, talking points, briefers) to support internal and external engagement.
Produce landscape analyses and positioning/perception assessments to inform strategy and recommended actions.
Monitor and communicate progress on priority issues and relevant product/service developments.
Build and maintain resources, tools, and best practices that enable consistent insights work (including tool/process standardization).
Support the Head of Community Engagement in the execution of strategic planning and grant portfolio management, including the development of PowerPoint slide decks and other collateral as needed.
Identify opportunities to improve team processes and work with Community Engagement Associates to complement efforts and enhance effectiveness.
Required qualifications, capabilities and skills
Minimum of 5+ years of experience in grants administration, project management, stakeholder intelligence, or related fields.
Strong written and verbal communication skills, including the ability to prepare presentations and reports.
Excellent judgment, organizational skills, and independent decision-making ability.
Results-oriented, with exceptional attention to detail and strong analytical skills.
Creative, flexible, collaborative, and able to work both independently and in a team.
Positive self-starter with a proactive approach, excellent time management, and prioritization skills.
Mastery of Microsoft Office applications, particularly Excel and PowerPoint.
Ability to work collaboratively with a wide range of stakeholders, considering multiple points of view.
Integrity and strong work ethic with high attention to detail and deadlines.
Domestic travel may be required, approximately once quarterly or as needed.
Preferred qualifications, capabilities and skills
Experience in financial services or a similar fast-paced regulated environments.
Proficiency with Salesforce or other CRM systems.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience in grants administration, project management, stakeholder intelligence, or related fields
- Strong written and verbal communication skills, including presentation and report preparation
- Excellent judgment, organizational skills, and independent decision-making ability
- Results-oriented approach, exceptional attention to detail, and strong analytical skills
- Ability to work creatively, flexibly, collaboratively, independently, and as part of a team
- Positive self-starter with proactive approach, strong time management, and prioritization skills
- Mastery of Microsoft Office applications, particularly Excel and PowerPoint
- Ability to collaborate with a wide range of stakeholders and consider multiple points of view
- Integrity, strong work ethic, attention to detail, and ability to meet deadlines
- Domestic travel approximately once quarterly or as needed
- Experience in financial services or a similar fast-paced regulated environment
- Proficiency with Salesforce or other CRM systems
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
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