Staffing Coordinator

GENESIS HEALTHCARE SYSTEM
 

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. 

Position Details:

Work Shift:

Varied Shift (United States of America)

Scheduled Weekly Hours:

0

Department:

Clinical Support Services

Overview of Position:

Responsible for analyzing data from multiple systems and sources, with the ability to critically think and problems solve to determine staffing and scheduling requirements and resolve challenges. Provides complete oversight and functionality of the scheduling system to decrease the use of overtime, on call and VA in the clinical areas. Is the liaison to all nursing units regarding staffing and scheduling. Responsible for all correspondence, maintaining of files, acts as a receptionist, screens telephone calls, opens and routes mail to appropriate personnel within department and compiles departmental monthly reports. Performs routine business transactions for all staff within the department.

ESSENTIAL DUTIES
1.    Demonstrates proficiency in the use of the staffing and scheduling system, the Acuity system in Epic Bed Placement.
2.    Assumes primary responsibility for the oversight of staffing and scheduling to decrease the use of overtime, VA and on call.
3.    Recommends Assignment for NCT and floats based on staffing needs
4.    Responsible for various staff communications that are sent by email and house wide policy and procedure manuals.
5.    Assists in the collection of departmental data for various departmental reports.  Collects department related information regarding operations, budgets, personnel reports and/other activities.  
6.    Collaborates with each unit to coordinate and problem solve challenges and demands related to staffing, scheduling and unit acuity.
7.    Resolves staffing and scheduling challenges and demands using critical thinking and problems solving skills.
8.    Effectively communicates routine and critical staffing and scheduling challenges and demands to department leadership.
9.    Aids in ensuring that information is communicated clearly, timely and accurately to promote customer’s understanding and/or keep department personnel apprised of relevant issues.
10.    Handles changes in work priorities and handles multiple tasks simultaneously.  Supports department functions on multiple levels.
11.    Conducts special projects within the organizational unit, across organizational units and outside of the organization under direct supervision to identify routine issues that affect the organizational unit.
12.    Stays current with department information and changes by reading department meeting minutes.

QUALIFICATIONS
1.    High school graduate or equivalent.  
2.    Strong written and verbal communication skills.
3.    Ability to handle multiple priorities.
4.    Must demonstrate a high degree of flexibility by functioning independently with initiative in all areas.
5.    Demonstrates proficiency in computer applications (i.e. Microsoft office Excel and word). 
6.    Demonstrates critical thinking skills.
7.    Ability to function independently and demonstrate initiative.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1.    Living the Genesis Mission, Vision and Values
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2.    Patient Centered Care  (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3.    Promotes Patient and Employee Safety 
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) 
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

1.    Regularly required to stand, walk, talk, hear, use hands to finger, handle, or feel, reach with the hands and arms, and taste or smell.  
2.    Occasionally required to move the neck.  Occasionally required to climb, balance, stoop, kneel, crouch or crawl.  
3.    Must regularly lift or move up to 10 pounds; frequently lift or move up to 25 pounds; and occasionally lift or move up to 50 pounds.  
4.    Special vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus

This description reflects in general terms the type and level of work performed.  It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.