Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.
We are seeking an exceptional Staff UX Researcher to join our growing team. You will lead research to support teams working on rider-facing experiences, as well as back-of-house operations. Your work will be seen and used by consumers all over the world in the 250+ markets we operate in.
We are looking for leaders who have an arsenal of qualitative and quantitative UXR tools, and who are able to jump in to deliver core tactical studies, as well as identifying and delivering foundational UXR opportunities to drive our business forwards.
What You'll Do:
Engage cross-functional stakeholders to align on research needs and define projects with clear goals, hypotheses, recruiting characteristics, methods to be used, and expected impact.
Identify and frame strategic problems, own the research lifecycle, translate insights to influence both short and long-term product decisions and roadmaps.
Create understanding and empathy around user needs, stated and unstated, for your entire product team including designers, product managers, and engineers.
Leverage qualitative and quantitative methods to evaluate end-to-end experiences, ensuring our product portfolio is designed to support a diverse range of riders.
Analyze, synthesize, and interpret study findings into key insights to be delivered to cross-disciplinary stakeholders in clear, concise, and compelling ways
About You:
Bachelor’s degree in Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience.
5+ years of experience in an applied research setting, or similar.
Experience with product research, either in an end-to-end, usability, or generative setting.
Preferred qualifications
Master’s degree or Ph.D. in Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience.
7+ years of experience in an applied research setting, or similar.
Expertise in consumer product design and development. Preferred expertise in transportation and/or adjacent industries.
Expertise in quantitative and qualitative research methodologies including usability testing, interviewing, co-creation, concept testing, diary studies, literature reviews, and surveys.
An ability to own and drive the strategy and execution of entire end-to-end research programs.
Track record of research work that has directly impacted product, team, or business direction or strategy.
Experience working in a very dynamic environment.
Detail-oriented, organized, and able to work fully independently.
Strong stakeholder management and peer (eg. PM, DS, ENG, UXD, ID) collaboration skills.
Comfortable teaching others.
Strong oral and written communication skills.
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If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.
Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email [email protected] for assistance.
Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.
Lime Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lime and has not been reviewed or approved by Lime.
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Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, company‑paid life/disability, and funded mental‑health support. Feedback suggests access to services like One Medical, Wellhub, and Headspace meaningfully augments the core healthcare offering.
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Leave & Time Off Breadth — Time‑off policies include flexible or unlimited vacation, paid sick time, and a defined set of paid company holidays. Feedback suggests additional paid leaves bolster overall work‑life balance.
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Parental & Family Support — Paid parental leave for birthing and non‑birthing parents is emphasized alongside fertility and family‑forming benefits. Feedback suggests these family supports are a differentiator for full‑time corporate roles.
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What We Do
We are on a mission to build a future where transportation is shared, affordable and carbon-free. As the global leader in micromobility, we partner with cities to provide a clean alternative to cars. Our fleet of electric bikes and scooters has powered more than 250 million rides in more than 200 cities across five continents replacing 60 million car rides. And this is just the beginning. Learn more at li.me
