Staff Technical Program Manager

Position: Staff Technical Program Manager 

Job Location: 702 SW 8th Street, Bentonville, AR 72712 

Duties: Program Planning & Development: define goals, deliverables, schedules, and critical paths for managing multiple medium- to high-complexity programs within an assigned area of work, in alignment with overall strategic objectives and shifting priorities Independently secures commitment from teams involved and manages dependencies within an assigned area of work. Resolves ambiguous situations and brings clarity to program teams on end-to-end technology solutions. Independently identifies synergies, overlaps, and waste for program tracks within an assigned area of work. Provides inputs to improve ways of working. Technical Expertise: participate in end-to-end discussions for high-level system /solution design of simple/medium-complexity systems and demonstrates an understanding of design choices for scalability, high availability, and performance. Ensures dependencies between system contracts are robust and avoid upstream and downstream OE/production issues during development changes. Directs the identification, investigation, reporting, and follow-up for resolution of defects/bugs raised during testing processes or post-production. Independently clarifies requirements with engineering teams through verbal, written, or diagrams of simple system architecture and translates product feature requirement needs into technical designs or details. Understands dependencies between capabilities, software systems, services across assigned pillars. Identifies similar capabilities during planning and execution cycles across various products for possible software reuse opportunities. Ensures effective roll-forward and roll-back plans are in place for every release. Ensures monitoring and alerting are set up and ensures effective operational excellence frameworks are implemented. Establishes end-to-end delivery plans based on impacts and interdependencies between applications (For example: Systems and services across item and customer lifecycles), infrastructure (for example: OS, Network, Stores, Compute, Cloud), and security to ensure quality outcomes for new initiatives and the modernization (for example: EOL, Legacy system retirement, Upgrades) of existing technology stacks. Independently identifies patterns and explores possible solutions to leverage existing capabilities and technology strategies to avoid duplications. For a moderately complex initiative, independently translates end outcomes into system/platform/security-level elements across multiple engineering components/teams to ensure desire goals are achieved. Proposes frameworks, tools, and methodologies that can be adopted to drive automation across initiatives. Establishes methods for effective launch and post-launch by assessing engineering practices for resting, triage, and maintenance, under guidance. Assist in the creation of simple, modular, extensible, and functional design for a product/solution in adherence to requirements. Leveraging Domain Knowledge demonstrate an awareness of various principles, processes, relevant technology, ways of working, and subdomain-specific terminologies across multiple subdomains within a domain. Anticipates dependencies in operations and processes on a domain, factoring dependencies into program plans. Validates requirements and technology decisions that impact business processes. Identifies areas of innovation across subdomains, shares potential innovations with the leadership team and drives initiatives. Demonstrates an awareness of new processes and automation techniques used within a domain across industries. Deliver Program & Results: independently monitor and evaluate the progress of multiple projects in a program against approved milestones, quality metrics, and timelines. Identifies key risks and impacts under guidance from program teams/management to develop mitigation plans (solutions/options) and likelihood for managing issues. 

Minimum education and experience required: Bachelor’s degree or the equivalent in computer science, information technology, engineering, or a related field plus 5 years of experience in engineering, engineering program management, technical program management, product management, or related experience OR 7 years of experience in engineering, engineering program management, technical program management, product management, or related experience. 

Skills required: Must have experience with: creating Dashboards, Big Picture Reports in JIRA; Program Planning and Timelines creation in Confluence; importing and transforming Data with Power BI Desktop; describing Generative AI Applications & Model Types; MS Project; Stakeholder Communication (across Business, Product, Development, Architect teams); scheduling Management including Negotiating timelines; executing ETL Processes, API s, DBs; Cloud Computing; High Level Design Creations and flowcharts. Employer will accept any amount of experience with the required skills. 

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Wal-Mart is an Equal Opportunity Employer.