Staff Technical Program Manager - Program Management (Tech)

Posted Yesterday
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Sunnyvale, CA, USA
In-Office
211K-234K Annually
Senior level
Logistics • Transportation • 3PL: Third Party Logistics
We reimagine the way the world moves for the better.
The Role
Leads large-scale, cross-functional technical programs across platforms and global regions. Owns execution, budgets, vendor ecosystems, governance, risk mitigation, SLAs, KPIs, and technical roadmaps. Partners with executives, Product, and Engineering to resolve operational bottlenecks, implement scalable systems, and improve quality through automation and data-driven feedback. Presents complex topics to senior audiences and develops playbooks while mentoring teams.
Summary Generated by Built In
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About the role and team

Leading in a high-growth environment means setting direction in motion, not waiting for perfect conditions. As a Staff Technical Program Manager, you will lead the charge in building and scaling complex, enterprise-grade technical systems. You will own the end-to-end execution of high-impact technical programs that power critical infrastructure and strategic initiatives for global customers.

This is a mission-critical role at the intersection of engineering excellence, global operations, and enterprise success. You will navigate a high-stakes, fast-moving environment where you will make decisions with imperfect information and stay resilient through the complexities of multi-regional execution and intricate data pipelines. This role is for a strategic operator who thrives in agile environments, where speed and creative problem-solving are paramount. If you lead with clarity and are motivated to build scalable solutions—this is where you will make an impact.

 

What you’ll do
  • Own the end-to-end execution of large-scale, cross-functional technical programs across multiple platforms and domains.
  • Build trusted partnerships with executive-level clients and internal stakeholders, translating complex requirements into scalable workflows with clear SLAs and KPIs.
  • Solve operational and technical bottlenecks in real-time—including resource constraints, technical drift, or vendor performance issues—ensuring program success despite high ambiguity.
  • Influence the long-term technical roadmap, partnering with Product and Engineering to implement automated systems and real-time quality feedback loops.
  • Establish and scale global governance frameworks, including performance monitoring, risk mitigation, and root-cause analysis to maintain high-level precision and reliability.
  • Oversee multi-million-dollar budgets and global vendor ecosystems, ensuring organizational spending aligns with business priorities and strict delivery timelines.

 

Basic Qualifications
  • 7+ years of experience in technical program management or engineering operations.
  • At least 3 years of experience leading large-scale technical programs or complex field operations.
  • Proven track record of shipping cross-functional programs across multiple organizational groups (technical, business, and product).
  • Experience owning a division-level budget with accountability for spend across multiple teams.
  • Demonstrated leadership in identifying and resolving inconsistencies or overlooked issues at an organizational level.
  • Experience shaping technical roadmaps and guiding strategic thinking across multiple product domains to solve customer problems.
  • Experience presenting complex technical and operational topics to executive-level audiences.
  • Experience scaling organizations through the creation of implementation playbooks and mentoring others on communication and leadership.
  • Bachelor’s degree in Computer Science, Engineering, Data Science, or a related technical field (or equivalent professional experience).

 

Preferred Qualifications
  • Master’s degree in a technical or business discipline.
  • Direct experience with system evaluation, data-driven decision-making, or automated technical pipelines.
  • Familiarity with industry-standard project management and analytical tools (e.g., Jira, SQL, Tableau, or equivalent).
  • Experience delivering multi-regional programs involving complex logistics or integrated technical systems.
  • Ability to thrive in fast-paced, agile environments and manage hands-on technical challenges.
Responsibilities

For Sunnyvale, CA-based roles: The base salary range for this role is USD $211,000 per year - USD $234,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.

About Us

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Skills Required

  • 7+ years of experience in technical program management or engineering operations
  • At least 3 years leading large-scale technical programs or complex field operations
  • Track record of shipping cross-functional programs across technical, business, and product groups
  • Experience owning a division-level budget across multiple teams
  • Experience identifying and resolving organizational inconsistencies or overlooked issues
  • Experience shaping technical roadmaps and strategic thinking across multiple product domains
  • Experience presenting complex technical and operational topics to executive audiences
  • Experience scaling organizations through implementation playbooks and mentoring
  • Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field, or equivalent professional experience
  • Master's degree in a technical or business discipline
  • Experience with system evaluation, data-driven decision-making, or automated technical pipelines
  • Familiarity with project management and analytical tools such as Jira, SQL, or Tableau
  • Experience delivering multi-regional programs involving complex logistics or integrated technical systems
  • Ability to work in fast-paced agile environments and manage hands-on technical challenges

Uber Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.

  • Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
  • Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
  • Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.

Uber Insights

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The Company
HQ: San Francisco, CA
21,000 Employees
Year Founded: 2009

What We Do

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.

Why Work With Us

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

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