Staff Technical Program Manager, Privacy & Security

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.

We're on a mission to transform how the world communicates—and we need a Technical Program Manager who's ready to make privacy and security our superpower.

This isn't your typical TPM role. You'll be the organizational force that turns our ambitious security vision into reality. Working at the intersection of every team, every product decision, and every strategic initiative, you'll ensure that protecting our customers' data isn't just a checkbox—it's woven into the fabric of everything we build.

What makes this role exciting?

To achieve our ambitious goals, we’re seeking a dynamic Technical Program Manager to champion Privacy and Security across the organization. In this pivotal role, you’ll collaborate with leaders and every part of the business to make sure we are committed to the privacy and security of our customers' data.. You’ll play a key part in enabling innovation, enabling teams to achieve outstanding results, and supporting Superhuman mission to transform communication worldwide.

• Architect security-first processes that make doing the right thing the easy thing—embedding privacy and security into every workflow, release cycle, and product decision across the organization.

• Be the strategic bridge between security requirements and business velocity. Partner with senior leadership to translate complex compliance mandates and threat landscapes into actionable programs that protect customers without slowing innovation.

• Drive security program excellence by leading cross-functional initiatives that strengthen our security posture—from incident response protocols to vendor risk assessments, privacy impact reviews to secure development practices.

• Identify and eliminate security friction by colllaborating with EPDM partners to spot where security creates bottlenecks, then redesign workflows that maintain protection while accelerating delivery. Turn security from a gate into an enabler.

• Scale security through enablement - Build frameworks, playbooks, and self-service tools that empower engineering teams to make secure choices independently. Create leverage through automation and reusable patterns.

• Champion a security-conscious culture - Foster open dialogue about risks and trade-offs. Make security expertise accessible across the organization. Celebrate teams who proactively identify vulnerabilities and implement protections.

• Stay ahead of the threat landscape - Continuously evaluate emerging security technologies, privacy regulations, and industry best practices. Drive adoption of tools and approaches that give us a competitive edge in earning customer trust.

• 7+ years driving security or privacy programs in fast-scaling tech companies—whether as a TPM, Security Program Manager, or in product operations roles where you've tackled compliance, risk management, or security initiatives.

• A track record of designing systems that scale - You've built frameworks, processes, or tools that made security easier to adopt and helped organizations move faster while staying protected. Bonus points if you've navigated complex regulatory landscapes (SOC 2, GDPR, ISO 27001, etc.).

• The ability to speak multiple languages fluently - technical security concepts, business priorities, regulatory requirements, and executive strategy. You translate between these worlds effortlessly, building bridges where others see barriers.

• You're a self-starter who connects dots others miss - You don't wait for perfect instructions—you gather context, identify gaps, and chart the path forward. You juggle multiple high-stakes initiatives without dropping balls or losing sight of strategic goals.

• Data informs your decisions, relationships drive your impact - You bring metrics and evidence to discussions, but you know that influencing change requires understanding what motivates different stakeholders. You adapt your approach based on what each audience needs to hear.

• You thrive in ambiguity and move with urgency - Shifting priorities don't rattle you—they energize you. You bias toward action while maintaining the strategic perspective to know when to slow down and get alignment.

• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more: 

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching 
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

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