Staff Solutions Engineer (France), Firefox Enterprise

Posted 5 Days Ago
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Hiring Remotely in USA
Remote
Senior level
Internet of Things
The Role
Customer-facing technical lead supporting evaluation, piloting, and deployment of Firefox Enterprise for French enterprises. Drive technical discovery, design solutions, validate interoperability (SSO, PKI, SIEM, proxies, endpoint tooling), run workshops, and produce reusable deployment assets. Partner with sales and partners to reduce risk and enable secure enterprise rollouts.
Summary Generated by Built In
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Why Mozilla?

Mozilla Corporation is a non-profit-backed technology company that has helped shape the internet for the better over the past 25 years. We’re the makers of Firefox, the privacy-focused web browser used by more than 225 million people around the world each month. As we look to the future, we’re working to shape the next 25 years of the internet—one that’s built for people, not just for profit.

Mozilla Corporation is wholly owned by the 501(c) non-profit Mozilla Foundation, meaning we’re accountable not to shareholders, but to our mission. Alongside thousands of contributors and collaborators around the world, Mozillians design, build, and maintain open-source software that empowers people to use the internet on their own terms.

About this team and role:

We’re now seeking a Staff Solutions Engineer (France) to support the growth of Firefox Enterprise across France. This is a highly customer-facing technical role focused on helping enterprises evaluate, validate, and deploy Firefox Enterprise in secure, complex, and regulated environments.

The ideal candidate brings deep technical credibility, strong enterprise architecture experience, and a passion for helping customers solve real-world security, deployment, and interoperability challenges.

What you'll do:
  • Partner with Sales to support strategic enterprise opportunities.
  • Lead technical discovery and solution design with customers and partners.
  • Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
  • Own the relationship to the customer’s technical counterparts during and after the sales process. 
  • Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit.
  • Design and support pilots, proofs of concept, and rollout plans.
  • Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
  • Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
  • Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
  • Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.
  • Support and enable partners involved in deployment, integration, and customer success.
  • Champion Mozilla’s values of openness, trust, and user agency in every customer interaction.
What you'll bring:
  • Significant experience (7+ years) in a Staff Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
  • Ideally deep knowledge of the French IT landscape, particularly within the public sector, financial services, or OIVs (Critical Infrastructure) operators .
  • Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
  • Hands-on knowledge of:
    • Windows enterprise deployment
    • GPO / MDM / policy management
    • certificates / PKI / TLS / proxies
    • SSO / MFA / IdP integrations
    • SIEM / DLP / CASB ecosystems
    • Kubernetes / Helm for customer-operated environments
  • Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
  • Ability to translate complex regulatory requirements into technical configurations and sales evidence.
  • Ability to communicate clearly with both technical teams and senior stakeholders.
  • Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence.
  • Must be willing and able to travel within France as needed for the role, with a preference for candidates located in the Paris metro area
  • Must be willing and able to occasionally accommodate collaboration and meetings aligned with U.S. business hours
  • Strong written and verbal communication skills in English.
  • Native-level fluency in French.

What you'll get:

  • A highly competitive base salary, plus a high-impact, performance-driven sales bonus plan.
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About Mozilla 

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group:

#LI-DNI

Req ID: R3141

Skills Required

  • 7+ years experience in Staff Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager roles
  • Deep knowledge of the French IT landscape, especially public sector, financial services, or OIVs (preferred)
  • Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure
  • Hands-on knowledge of Windows enterprise deployment
  • Hands-on knowledge of GPO, MDM, and policy management
  • Hands-on knowledge of certificates, PKI, and TLS
  • Hands-on knowledge of proxies and network controls
  • Hands-on knowledge of SSO, MFA, and IdP integrations
  • Hands-on knowledge of SIEM, DLP, and CASB ecosystems
  • Hands-on knowledge of Kubernetes and Helm for customer-operated environments
  • Experience supporting pilots, technical evaluations, or enterprise deployments in complex environments
  • Ability to translate complex regulatory requirements into technical configurations and sales evidence
  • Ability to communicate clearly with technical teams and senior stakeholders
  • Comfort working across ambiguity and guiding customers from evaluation to deployment
  • Willingness and ability to travel within France as needed (preference for Paris-area candidates)
  • Willingness and ability to occasionally accommodate U.S. business hours
  • Strong written and verbal communication skills in English
  • Native-level fluency in French

Mozilla Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mozilla and has not been reviewed or approved by Mozilla.

  • Healthcare Strength Health coverage is fully employer‑paid in the U.S. and Canada, with generous coverage noted in most other countries. Mental‑health care access, including therapy and coaching, is emphasized.
  • Parental & Family Support Paid parental leave is described as substantial for both childbearing and non‑childbearing parents in the U.S. and Canada. Family‑friendly policies extend to dependent healthcare coverage.
  • Strong & Reliable Incentives Performance‑based bonus plans are offered to all regular employees, with individual targets and quarterly opportunities. This cash‑oriented model provides predictable, company‑wide incentive structures.

Mozilla Insights

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The Company
Portland, OR
1,485 Employees
Year Founded: 2005

What We Do

A lot of companies say they’re “mission-driven.” Our unique corporate structure guarantees that every decision we make upholds our mission: to ensure the internet remains open and accessible. Beholden to neither shareholders nor investors, Mozilla Corporation is wholly owned by the not-for-profit Mozilla Foundation. Along with our communities of 20,000+ contributors and collaborators, Mozilla Corporation’s staff designs, builds, and distributes software that allows people to enjoy the internet on their own terms. Our flagship product — the Firefox browser — has expanded into a family of products that protects users and alerts them of risks, safeguards passwords and provides a secure VPN (with more to come). By maintaining a safe, open internet we're helping humanity, while also helping the individual humans employed here to reach their personal and professional goals. With a relatively small team serving hundreds of millions of people, a culture of exploration, and a commitment to mentorship, opportunities abound to learn and grow at Mozilla.

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