Staff Solutions Consultant

Posted 3 Days Ago
Be an Early Applicant
Hiring Remotely in Arkansas, USA
Remote
176K-285K Annually
Senior level
Artificial Intelligence • Information Technology • Software
The Role
Leads technical pre-sales for digital workspace solutions, partnering with sales to support account planning, technical validation, demonstrations, workshops, RFP responses, proposals, and customer expansion. Builds trusted relationships with IT executives and practitioners, aligns solutions to business needs, addresses competitive threats, presents at industry events, coordinates cross-functional resources, and provides technical thought leadership throughout the customer journey.
Summary Generated by Built In

Job Description:

We are Omnissa!  
 
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual  Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.  
 
Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you. 


At Omnissa, we are committed to maintaining a fair, consistent, and secure hiring process for all candidates. As part of this approach, we use standard interview and verification practices designed to ensure alignment and protect both candidates and the organization. These practices are applied thoughtfully and with respect for candidate privacy.


What is the opportunity?

As a Solutions Consultant in the digital workspace industry, you will play a crucial role in bridging the gap between our technical solutions and our clients' needs. You will be responsible for understanding the intricacies of our product portfolio and effectively communicating their value proposition to your customers.  You are: A technical resource who uses your industry, product and solution expertise to educate customers on solutions that are aligned to their business objectives. A partner to your sales counterpart who designs and implements a plan that aligns with the goals of the team - making quota, providing successful outcomes for customers, creating an effective and enjoyable working environment and relationship. A highly valued member of the sales team who is a master resource in the sales kit, one who creates trusted advisor level relationships with customers to round out the sales/SE ‘divide and conquer’ partnership


Here is a breakdown:

  • Build and maintain strong relationships with your customers acting as a trusted advisor who is responsible for the end-to-end technical relationship at the customer.
  • Develop a deep understanding of customer’s technical environment, business objectives, any business challenges or pain points and align those with the right solution(s).
  • Provide input on opportunities using tight collaboration with your sales counterpart in account planning, campaign development and active engagement in progressing sales stages 3 through 5 – Validate, Prove, Proposal = ownership of technical closure.
  • Demonstrate strong knowledge in End User Computing, Digital Transformation, and industry developments including tackling competitive threats and comparisons in sales opportunities.
  • Respond to RFPs/RFIs
  • Presenting our technology vision and value proposition to all levels of audience from executives to technical practitioner at customers and industry events.
  • Pro-actively drive meetings, exhibit strong communication skills and the ability to influence decisions through effective presentations, product demonstrations, and technical discussions with customers at all levels from Executive (CISO) to practitioner.
  • Take full ownership of your accounts by providing thought leadership and perspective while ensuring customer’s best interest takes priority.
  • Deep understanding and product knowledge used in explaining the most up to date product features/benefits and competitive position, understanding and responding to the competition, gathering, and applying market knowledge.
  • Utilize resources and tools to manage whitespace and accuracy of the Install Base to drive expansion in current product lines as well as adoption of additional product lines and/or features.
  • Building and implementing strategic, technical account plans that target cross-platform solutions.
  • Orchestrating applicable supporting resources to ensure a one-team approach that properly services the needs of the customer driving to a defined outcome.
  • Partner with multi-functional teams such as Specialists, Customer Success Managers, Product Management, Support, Technical Account Managers and Engineering to drive success across the customer journey.
  • Performs special projects related to the Solutions Engineering function as assigned by management.
  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to customer success while actively participating within the SE community and at industry events.

What will you bring to Omnissa?  

  • Build strong relationships with customer IT leaders (CIOs, CTOs, Architects) and guide them through their digital transformation journey
  • Lead technical pre-sales efforts including presentations, demos, workshops, and RFP responses
  • Collaborate cross-functionally with Customer Success, Professional Services, and Support to drive customer outcomes
  • Present our Digital Workspace technical & business value proposition at industry events
  • Identify new business opportunities and support the sales team in expanding account value
  • Influence product direction by sharing customer insights and industry trends
  • What You’ll Bring
  • 5-7 years in a pre-sales solution engineering role or a related customer-facing role; big plus for experience with End User Computing experience.
  • Strong understanding of enterprise architecture and Windows desktop/application management
  • Proven ability to deliver compelling demos and presentations to technical and executive audiences
  • Experience with subscription-based go-to-market models and customer adoption strategies
  • Excellent communication, problem-solving, and stakeholder management skills

Location: Remote AR, TX
US Government Security Clearance Required: Secret Level
Education: Technology related 4-year degree preferred, or equivalent

This role is eligible for commission and the typical On-Target Earnings (OTE) range is USD $175,550 - 285,000 per year. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more

Skills Required

  • 5-7 years of experience in pre-sales solutions engineering or a related customer-facing role
  • Experience with End User Computing
  • Strong understanding of enterprise architecture and Windows desktop and application management
  • Proven ability to deliver technical and executive presentations, product demonstrations, and workshops
  • Experience with subscription-based go-to-market models and customer adoption strategies
  • Excellent communication, problem-solving, and stakeholder management skills
  • Technology-related four-year degree or equivalent
  • U.S. Government Secret security clearance

Omnissa Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Omnissa and has not been reviewed or approved by Omnissa.

  • Healthcare Strength — Healthcare offerings include comprehensive medical, dental, and vision coverage, with wellness options referenced across materials. Health plans are characterized as decent to strong within a standard tech package.
  • Retirement Support — A 401(k) with company match is part of the core package and is specifically highlighted as a valued benefit in U.S. materials. Retirement support is presented as a stable element of total rewards.
  • Leave & Time Off Breadth — Vacation and PTO are highlighted positively, with generous paid time off and holidays noted in public benefits descriptions. Time-off programs are portrayed as supportive of work-life balance.

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The Company
HQ: Mountain View, California
2,430 Employees

What We Do

Omnissa is the digital work platform leader, trusted by thousands of organizations worldwide as the former VMware End-User Computing business. We make digital work, work – for businesses and their people. No painful IT processes or productivity trade-offs. Instead, a seamlessly delivered digital employee experience that simplifies work. Our comprehensive digital work platform enables IT teams to provide secure, personalized experiences for every employee, on any device. Omnissa unifies, automates, and efficiently scales the digital workspace. By empowering employees to do their best work, anywhere, we help workforces everywhere unlock exponential business value. All is made possible with the Omnissa™ Platform, the first AI-driven digital work platform for smart, seamless, and secure work experiences from anywhere. It integrates multiple industry-leading solutions across Unified Endpoint Management, Virtual Desktops and Apps, Digital Employee Experience, and Security and Compliance. By continuously adapting to users’ work styles, Omnissa optimizes user experience, security, IT operations and costs.

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