Staff Software Engineer

Reposted 13 Days Ago
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Burlingame, CA, USA
Hybrid
Senior level
Artificial Intelligence • Healthtech • Insurance • Conversational AI • Automation
The Role
The Staff Software Engineer will design backend services, APIs, and infrastructure for AI-powered healthcare tools, ensuring reliability and compliance.
Summary Generated by Built In

SuperDial is hiring a Tech Lead, Software Engineering to help scale the infrastructure and systems behind our AI-driven healthcare products. You’ll play a critical role in designing high-performance backend services, APIs, and platform components that power real-time voice and automation tools used by healthcare providers across the country.

About the Role:

  • Design and implement backend services that support mission-critical workflows for AI-powered healthcare tools.

  • Build scalable APIs, data pipelines, and infrastructure that ensure high reliability, security, and performance.

  • Collaborate with cross-functional teams, including product, frontend, and machine learning engineers, to ship end-to-end features.

  • Lead backend architecture decisions, contribute to system design reviews, and promote best practices in code quality, testing, and monitoring.

  • Improve developer experience by refining build systems, CI/CD pipelines, and internal tooling.

  • Help maintain compliance and data integrity across a HIPAA-sensitive stack.

About You:

  • 5+ years of experience in backend software engineering, ideally in high-scale, cloud-native environments.

  • Strong programming skills in Python.

  • Deep experience building RESTful or gRPC APIs, and working with microservices architecture.

  • Hands-on experience deploying and operating backend systems on GCP.

  • Proficiency in relational and/or NoSQL databases (e.g., Postgres, Redis, DynamoDB).

  • Comfortable working with containerized environments (Docker, Kubernetes) and infrastructure-as-code tools like Terraform.

  • Strong systems thinking and a bias for building reliable, maintainable services.

Why SuperDial?

  • Be part of a fast-growing AI startup transforming the healthcare industry.

  • Own meaningful technical scope and contribute directly to product impact.

  • Join a mission-driven, collaborative, and ambitious team.

  • Enjoy competitive salary, equity, and benefits - including health, dental, and vision coverage.

About SuperDial

SuperDial is redefining AI in healthcare. We specialize in voice and LLM-powered solutions for revenue cycle management — helping clinics and health systems operate faster, smarter, and more efficiently. Backed by top-tier investors, we’re growing quickly and hiring engineers to build the next generation of healthcare infrastructure.

Skills Required

  • 5+ years of experience in backend software engineering
  • Strong programming skills in Python
  • Experience building RESTful or gRPC APIs
  • Experience with microservices architecture
  • Hands-on experience deploying systems on GCP
  • Proficiency in relational and/or NoSQL databases
  • Experience with Docker and Kubernetes
  • Experience with infrastructure-as-code tools like Terraform
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The Company
HQ: San Francisco, CA
15 Employees
Year Founded: 2021

What We Do

SuperDial is a voice AI company automating the phone calls that drain time and money from healthcare operations. Its voice AI agents handle benefits verification, prior authorization, claims follow-up, credentialing, and other RCM workstreams, freeing up revenue cycle teams to focus on what matters. Customers include leading provider organizations, billing companies, and payers.

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