Staff Software Engineer

Posted Yesterday
6 Locations
Remote
Senior level
Marketing Tech • Productivity • Professional Services • Social Media • Software • Business Intelligence • SEO
At Olly Olly the spirit of innovation meets the heartbeat of small businesses.
The Role
Lead architecture and development for scalable web, mobile, and API products, including an AI content pipeline. Define model workflows, build hallucination and quality checks, evaluate prompts, and optimize quality, cost, and latency. Provide technical leadership through architecture, coding, reviews, troubleshooting, mentoring, and software lifecycle delivery.
Summary Generated by Built In

About the role

We are seeking an experienced Staff Software Engineer to join our team and work on our app for small business owners. The app includes a suite of tools to help small businesses grow, such as lead management, review management, business listings, ads reporting, AI-generated content, and more. The ideal candidate will design, test, and implement this product, reporting to an Engineering Manager and in partnership with the Product team.

Utilizing their knowledge of programming languages and system design, the Staff Software Engineer will provide technical leadership to the engineering team members through each stage of our software development lifecycle including data structure and algorithms, architecture design, code review, troubleshooting and updates.

What you'll do
  • Partner with your Engineering Manager and the Product team to define the scope and scale of projects

  • Own the architecture of our AI content pipeline: what context each model receives, how tasks are broken into steps, and which model runs each step, balancing quality, cost and latency

  • Build automated quality checks for AI-generated content that catch hallucinations before human review, using evaluation sets built from real data to measure the impact of every prompt change

  • Develop, design, and maintain scalable web applications, mobile applications, and RESTful APIs

  • Write clean, efficient, well-documented code, maintaining code quality and security

  • Collaborate with cross-functional teams to design, develop, and deploy applications

  • Troubleshoot and debug applications

  • Identify bottlenecks and continually improve software efficiency

  • Stay up-to-date with emerging trends and technologies in software development

What you'll bring
  • 7+ years building production software.

  • You've taken a product or major feature from 0 to 1 and owned it after launch: live, measured and used. Ideally at a startup, or as a founder or lead.

  • You learn new languages, frameworks and domains as the work requires, and you enjoy doing it.

  • You have shipped a production feature built on LLM output and owned where it fails (hallucination, bad output, cost), not just the API integration.

  • Deep experience with TypeScript and SQL/Postgres, building production software used by many people.

  • You use AI coding agents, such as Claude Code or Cursor, daily on production work, and you own the quality of the code they write.

  • You raise the bar for the team through code review, written standards and mentoring.

  • You raise risks early, with options.

Nice to have
  • Supabase (Postgres and Deno Edge Functions).

  • Google Cloud Functions and Pub/Sub.

  • Flutter / Dart.

  • Evaluating LLM output with rubrics or LLM-as-judge graders.

  • Multi-step LLM generation with critic or validation passes.

  • Retrieval or fact-checking pipelines.

  • Generating local SEO or marketing copy.

Competencies
  • Attention to Detail: Possess a strong sense of monitoring and checking information while organizing time and resources efficiently.

  • Critical Thinking: Self-starter, solution-oriented and inquisitive mindset. Ability to think strategically and problem-solve. Values quality and organization.

  • Problem-Solving: Ability to identify possible solutions to solve a problem or situation.

  • Innovation: Strong commitment to continuous improvement.

Skills Required

  • 7+ years building production software
  • Experience taking a product or major feature from 0 to 1 and owning it after launch
  • Ability to learn new languages, frameworks, and domains as required
  • Experience shipping a production feature built on LLM output and owning its failures, including hallucinations, bad output, and cost
  • Deep experience with TypeScript and SQL/Postgres building production software
  • Daily use of AI coding agents such as Claude Code or Cursor on production work
  • Ability to own the quality of AI coding agent output
  • Experience raising team standards through code review, written standards, and mentoring
  • Ability to raise risks early and present options
  • Supabase experience
  • Google Cloud Functions and Pub/Sub experience
  • Flutter and Dart experience
  • Experience evaluating LLM output with rubrics or LLM-as-judge graders
  • Experience with multi-step LLM generation using critic or validation passes
  • Experience with retrieval or fact-checking pipelines
  • Experience generating local SEO or marketing copy
Am I A Good Fit?
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The Company
HQ: Charlotte, North Carolina
300 Employees
Year Founded: 2018

What We Do

Handle client relationships: Onboarding, lead projects, conduct calls, maintain thorough project documentation, maintain regular client communications, ensure client satisfaction and experience.Olly Olly is a digital marketing technology company providing comprehensive online visibility solutions for local service businesses. Founded in 2018, the company is trusted by 17,100+ small businesses across the USA with intelligent automation software for local SEO, Google Business Profile management, reputation monitoring, and lead generation. The platform combines proprietary automation including real-time Google Business Profile monitoring and protection against competitor sabotage, automated directory submissions, AI-powered review request systems, photo-to-video social media creation, viral content trend detection, competitive intelligence alerts, and centralized lead tracking. The social media engine transforms job photos into professional videos with platform-optimized captions in under 60 seconds, while competitive intelligence monitors competitor movements across all visibility layers and surfaces actionable response recommendations. The Work Feed provides real-time transparency with timestamped actions and explanations of what was done, why it matters, and expected outcomes. Specializing in home services contractors (HVAC, plumbing, electrical, roofing, construction), legal services, and professional service businesses, Olly Olly differentiates through the “complete iceberg” approach—building and maintaining all five layers that control online visibility (Google Business Profile, social presence, citation infrastructure, competitive positioning, and AI search optimization) while providing full transparency through daily activity feeds rather than monthly black-box reports. As an official Google Partner, the company operates on a subscription model with tiered packages based on service level and automation depth.

Why Work With Us

Olly Olly is a community of passionate individuals, a tight-knit family of gritty doers and creative minds on a mission to revolutionize the world of small business support. Our laid-back, family-feel environment fosters a vibrant culture of celebration for wins and a shared vision of impacting both our team and clients positively.

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