Staff QA Engineer (AI Enabled)

Posted 4 Days Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Cloud • Security • Software
The Role
Designs and maintains scalable QA automation frameworks and test suites for identity governance and AI-agent capabilities. Develops AI-driven testing for APIs, workflows, integrations, cloud systems, and end-to-end scenarios. Analyzes failures, automates defect detection, validates performance, security, reliability, observability, and compliance, and collaborates cross-functionally to improve release quality and test coverage.
Summary Generated by Built In

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

The Ping Identity Data Platform team is building the next generation of enterprise AI governance capabilities to enable secure, scalable, and responsible adoption of AI agents. The team is evolving governance frameworks, platforms, and operational processes to manage AI agents across the enterprise, addressing key areas such as security, compliance, identity, risk management, and responsible AI.

As part of our Data Platform team, you will help define and implement next-generation QA automation and AI-driven testing capabilities across our platform. You will build intelligent test automation frameworks, leverage AI to improve test coverage and accelerate defect detection, and automate validation across APIs, services, workflows, and end-to-end customer scenarios. You will work closely with engineering, product, security, and other cross-functional teams to drive quality from design through delivery, while exploring innovative AI-driven approaches to make our testing more intelligent, scalable, and efficient.

You Will:
  • Design, develop, and maintain QA automation frameworks and automated test suites covering Identity Governance capabilities such as certifications, lifecycle management, workflows, and Separation of Duties (SoD), ensuring high-quality and reliable product releases.
  • Build and enhance AI-driven test automation capabilities that leverage AI/LLMs to generate test scenarios, expand test coverage, identify potential defects, analyze failures, and accelerate the overall software testing lifecycle.
  • Create automated validation for AI agents, tools, MCP servers, workflows, APIs, and enterprise integrations, including functional, integration, regression, performance, security, and end-to-end testing.
  • Contribute to rapid prototyping and iteration of AI-powered testing solutions, while learning and adopting evolving AI frameworks, testing tools, agentic technologies, and industry best practices.
  • Leverage AI coding assistants and agentic development tools to improve test automation productivity, accelerate test development, generate meaningful test data and scenarios, and improve test coverage while maintaining modularity, maintainability, observability, and code quality.
  • Develop intelligent automation for test failure analysis, defect detection, root-cause identification, and regression analysis, reducing manual investigation and improving feedback cycles.
  • Collaborate with Engineering, Support, Product, Security, and customer-facing teams to troubleshoot issues, reproduce customer scenarios, identify root causes, and deliver automated regression coverage to prevent recurring issues.
  • Develop automated tests to validate AI agent performance, usage, operational health, security, and reliability across supported AI platforms and integrations.
  • Contribute to automated logging, metrics, monitoring, and observability validation, ensuring AI agents and governance capabilities meet operational and compliance requirements.
  • Explore and evaluate emerging AI testing and agentic automation frameworks, interoperability standards such as MCP and Agent-to-Agent communication, and technologies that can enable autonomous or intelligent QA automation.
  • Continuously identify opportunities to replace manual testing with scalable, reliable, and AI-driven automation, improving release confidence, test coverage, execution speed, and overall engineering efficiency.
  • Document technical designs, automation frameworks, test strategies, implementation details, operational procedures, and QA engineering best practices.
   You Have:
  • Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
  • 8+ years of experience in software engineering, QA automation, test engineering, or a related technical discipline.
  • Strong programming experience with JavaScript/TypeScript and/or Java.
  • Strong proficiency with Google Cloud, AWS, and other cloud infrastructure technologies, including testing and troubleshooting cloud-based distributed systems.
  • Strong experience designing, building, adapting, and maintaining scalable QA automation frameworks and test harnesses using tools such as Jest, Playwright, Cypress, or equivalent technologies.
  • Demonstrated ability to rapidly create new test harnesses, adapt existing automation to new architectures and product requirements, and continuously improve test coverage and execution efficiency.
  • Strong experience owning test strategy and test inventory, including exploratory testing, functional testing, regression testing, mini-regression testing, end-to-end testing, and release validation.
  • Strong ability to analyze failures, establish reproducible test scenarios, collaborate closely with Engineering on root-cause analysis and verification, report test/release status, and drive efficient, high-quality releases.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

  • A company culture that empowers you to do your best work.
  • Employee Resource Groups that create a sense of belonging for everyone.
  • Regular company and team bonding events.
  • Competitive benefits and perks.
  • Global volunteering and community initiatives

Our Benefits: 

  • Generous PTO & Holiday Schedule 
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement 
  • Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Skills Required

  • Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience
  • 8+ years of experience in software engineering, QA automation, test engineering, or a related technical discipline
  • Strong programming experience with JavaScript/TypeScript and/or Java
  • Strong proficiency with Google Cloud, AWS, and other cloud infrastructure technologies
  • Experience testing and troubleshooting cloud-based distributed systems
  • Experience designing, building, adapting, and maintaining scalable QA automation frameworks and test harnesses
  • Experience with Jest, Playwright, Cypress, or equivalent technologies
  • Ability to rapidly create test harnesses and adapt automation to new architectures and product requirements
  • Experience owning test strategy and test inventory, including exploratory, functional, regression, mini-regression, end-to-end, and release validation testing
  • Ability to analyze failures, create reproducible test scenarios, collaborate on root-cause analysis, report test and release status, and drive high-quality releases

Ping Identity Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ping Identity and has not been reviewed or approved by Ping Identity.

  • Leave & Time Off Breadth Time off is considered generous, with an unlimited PTO policy highlighted in company communications and reflected in practice across roles. Several sources also reference positive norms around taking vacation rather than a policy in name only.
  • Healthcare Strength Health coverage is broad, including medical, dental, vision, HSA/FSA options, life and disability insurance, mental‑health support, and an EAP. Wellness extras like a monthly fitness reimbursement further strengthen the package.
  • Parental & Family Support Parental leave is framed as generous for U.S. employees, with extended paid time for birth parents commonly referenced. ERGs such as Working Families and other groups reinforce a family‑supportive environment.

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The Company
HQ: Denver, CO
2,300 Employees
Year Founded: 2002

What We Do

At Ping Identity, we make it possible to trust every digital moment across customers, employees, partners, and non-human identities. Whether you're securing millions of users, fighting fraud, simplifying third-party access, or going passwordless, establishing trust shouldn’t slow you down. Our enterprise-grade identity platform is built for scale, speed, and flexibility and works seamlessly with your existing cloud, hybrid, and on-prem environments. We help you confidently embrace AI and automation with Runtime Identity, so you can continuously verify the identity, context, and intent of every AI agent and control their actions in real time. With Ping, all digital experiences start with trust. Learn more at pingidentity.com.

Why Work With Us

Identians are what make Ping an extraordinary place to work. They create our award-winning products and they’re the reason for our unique customer following.

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