PayZen is on a mission to bring financial health to healthcare. Our products improve both access and affordability for patients and cash flow and administrative complexity for medical providers. We are trusted by a rapidly growing number of health systems, hospitals, and physician groups and are backed by leading venture capital investors, including NEA, SignalFire, Viola Group, and 7Wire Ventures.
About the RoleWe are looking for a Staff Software Engineer — a senior individual contributor who works across multiple systems on open-ended problems, in close collaboration with peers. At this level, your impact reaches well beyond your own workstream.
You work across Care Finance's provider and partner platform — the systems that connect PayZen to health systems and partners — on a months-long horizon, keeping them reliable under HIPAA, PCI-DSS, and SOC 2 controls.
ResponsibilitiesSet the Craft Standard
Bring expert craft and systems thinking, and teach others as you go. Use AI-native approaches to make work that was impossible a quarter ago the new baseline.
Find the Problems Others Miss
Find the problems others miss, and shape solutions that strengthen PayZen's data asset and expand what the platform can own across the patient financial lifecycle.
Drive Workstreams End-to-End
Drive workstream delivery end-to-end. Set ambitious but feasible milestones, sequence work to deliver value early, and unblock others proactively.
Shape Direction Cross-Functionally
Shape the direction of your product surface with cross-functional partners, and adjust your approach through pivots without losing momentum.
Coach and Give Feedback
Coach others on compounding their impact, give actionable feedback across workstreams, and advocate for strong candidates at the hiring bar.
Build Leverage for the Team
Build tools and systems that create structural leverage for the team, multiplying your impact well beyond your own workstream.
Requirements8+ years of software engineering experience building and operating production systems at scale.
Expert craft and strong systems thinking across multiple systems or surfaces.
A track record of finding high-impact problems others miss and driving solutions end-to-end.
Experience setting ambitious but feasible milestones and sequencing work to deliver value early.
Hands-on proficiency in at least one of Java, Go, Python, or TypeScript; you write and review code daily.
Experience building tools or shared systems that make a whole team faster.
Working knowledge of application security and compliance-regulated environments; HIPAA, PCI-DSS, or
SOC 2 exposure preferred.
A habit of coaching peers and giving actionable feedback.
Skills Required
- 8+ years of software engineering experience building and operating production systems at scale.
- Expert craft and strong systems thinking across multiple systems or surfaces.
- Track record of finding high-impact problems others miss and driving solutions end-to-end.
- Experience setting ambitious but feasible milestones and sequencing work to deliver value early.
- Hands-on proficiency in at least one of Java, Go, Python, or TypeScript; you write and review code daily.
- Experience building tools or shared systems that make a whole team faster.
- Working knowledge of application security and compliance-regulated environments.
- Exposure to HIPAA, PCI-DSS, or SOC 2.
- A habit of coaching peers and giving actionable feedback.
PayZen Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayZen and has not been reviewed or approved by PayZen.
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Healthcare Strength — Fully paid employee medical plans for U.S. roles, with robust mental health and fertility support, are highlighted. This reduces out‑of‑pocket burden and elevates total compensation value.
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Parental & Family Support — Sixteen weeks of paid parental leave and childcare-related support are part of the package. These benefits enhance family support alongside core pay.
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Fair & Transparent Compensation — Performance‑driven pay with bi‑annual compensation reviews and career planning is emphasized. Clear processes and competitive ranges signal transparency around pay decisions.
PayZen Insights
What We Do
PayZen's embedded, AI-powered patient financing solutions drive a significant revenue lift for healthcare providers while improving patient affordability and satisfaction. Our platform automatically engages patients who need flexible payment options and offers them interest-free payment plans for up to 60 months tailored to their unique ability to pay. At the same time, we can pre-fund providers without recourse, eliminating bad debt and bringing A/R days to zero. Providers get a much higher patient payment rate and accelerated cash. Patients get affordable access to care and an intuitive payment experience. While we got our start in patient financing, PayZen's vision is broader than breaking large balances into monthly payments. We are building an integrated, data-driven platform that automates manual processes to holistically address the affordability needs of patients, resulting in an overall increase in revenue for providers. We have an amazing team, a big market and top tier investors. More importantly, our mission is our motivator: we are hyper-focused on making a dent in America's healthcare affordability crisis, improving the lives of patients and providers alike.
Why Work With Us
At PayZen, we are building an efficient and effective team of “A-players” with a big goal: transform access to healthcare. That requires intentionality around how we show up to work everyday. We’ve defined a set of values and a playbook called, The PayZen Way to keep us aligned, focused, and moving forward together.
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