Staff Software Engineer - Notification Platform

Description
Remote: This role is based remotely but if you live within a 50-mile radius of Atlanta, Austin, Detroit, Warren, Milford, or Mountain View, you are expected to report to that location three times a week, at minimum.
About the role :

• Defines and leads the corporate software strategy for new technologies, complex features, and major programs, offering technical leadership, integration, and testing oversight.
• Serves as a Subject Matter Expert (SME) across one or more platforms or applications, and provides guidance on best practices within the software community.
• Leads design analysis, integration, verification, and patent-eligible project participation.
• Participates actively in hiring, including developing technical questionnaires and conducting interviews.
• Maintains up-to-date knowledge of emerging technologies and competitive products, helping shape corporate direction.
• Acts as a visible expert across teams and sites, contributing to large, high-impact projects and influencing GM's strategic priorities.
• Expected to apply deep technical expertise, strong business acumen, and advanced problem-solving skills to complex, cross-functional challenges, developing innovative policies and solutions.
• Operates independently with broad decision-making authority, often leading change management initiatives and championing diverse and productive teams.
• Drives measurable results, setting objectives and ensuring alignment with key performance indicators across multiple departments.

Key Responsibilities

• Architect and lead the development of scalable, fault-tolerant notification systems that support multi-channel delivery (e.g., push, SMS, email).
• Own and drive full lifecycle software development, from design and implementation to deployment and monitoring.
• Provide technical leadership across multiple teams, ensuring alignment with platform vision, design principles, and engineering best practices.
• Identify and resolve complex software issues, including performance bottlenecks, architectural gaps, and security vulnerabilities.
• Lead integration efforts with enterprise systems, ensuring seamless communication and data flow across services.
• Champion automation in testing, deployment, and monitoring to improve development velocity and system reliability.
• Guide incident response and root cause analysis for production issues, driving long-term improvements.
• Collaborate with product, infrastructure, and data teams to define platform strategy and roadmap.
• Mentor senior and junior engineers, fostering a culture of technical excellence and continuous learning.
• Author and review high-quality technical documentation and design artifacts.
• Ensure compliance with organizational standards and industry regulations.
• Model leadership behaviors and contribute to a culture of innovation, accountability, and inclusion.

What You'll Bring

• Extensive experience designing and building distributed systems, preferably in messaging or notification domains.
• Proven ability to lead large-scale engineering efforts and influence technical direction across teams.
• Expertise in multiple programming languages and cloud-native technologies (e.g., Kubernetes, Kafka, AWS/GCP/Azure).
• Strong understanding of system design, scalability, observability, and security.
• Excellent communication and collaboration skills, with the ability to align stakeholders and drive consensus.
• A track record of mentoring engineers and elevating team performance.
• Passion for building resilient platforms that deliver real-time value to users.

About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.