Viam helps companies unlock the power of AI, data and automation in the physical world. We provide a single platform for engineers of all disciplines to solve problems together and build solutions that are fast and future-proof. Viam powers solutions across robotics, food and beverage, climate tech, marine, industrial manufacturing, and more. Founded in 2020 by former MongoDB co-founder and CTO Eliot Horowitz, Viam is headquartered in New York City.
We’re looking for a Staff Software Engineer to join our SRE/Infrastructure team. This team supports the reliability and performance of our systems across multiple platforms. They also play a key role in unblocking our customers and allowing them to ship quickly and confidently.
An exciting aspect of this role is that the tooling you'll develop is widely used; customers leveraging the Viam platform will rely on these tools to build and deploy their own pluggable hardware drivers, software services, and ML models through the Viam Registry, enabling them to connect new machines and capabilities to the platform. If you thrive on solving challenging technical problems, collaborating cross-functionally, and driving meaningful improvements, we want to hear from you!
In this role, you will:- Manage the full lifecycle of our cloud infrastructure, including multi-region availability planning, cost optimization, and failover strategy, while codifying resources in Terraform and empowering engineers with operational autonomy.
- Design better developer testing infrastructure to ensure seamless hardware and cross-platform support and resilience in edge-specific scenarios like flaky connectivity.
- Help shape our incident response strategy and enhance observability practices across the organization
- Own and improve our developer platform, including CI/CD pipelines, build systems, and developer environments
- Partner with engineering teams to prototype and integrate AI/ML capabilities, like LLM-driven code generation, code assistant or smart CI checks, into our developer tooling to eliminate repetitive work and surface real-time insights that boost productivity
- Partner with other teams to support complex customer projects and deliver robust cross-platform solutions
- Collaborate cross-functionally with engineering teams, Solutions Engineering, and company leadership
- Is a strong programmer, familiar with or open to learning Go
- Has a systems-thinking mindset and strong debugging skills across networking, filesystems, permissions, and real-world edge environments
- Has deep systems experience with Linux (especially ARM/aarch64), and comfort working across Windows and macOS
- Has experience with cloud infrastructure platforms (e.g. GCP, AWS) and building CI/CD & build pipelines (e.g. GitHub Actions)
- Is comfortable with infrastructure as code (Terraform)
- Can work independently and drive cross-team initiatives in a high-context environment
- Writes clearly and documents tools and workflows for others to build on
- Familiarity with observability tools like Prometheus, Grafana, or OpenTelemetry
- Worked in IoT or other hardware/software environments
- Experience with WebRTC, gRPC, or real-time communication systems
- Background on a Developer Productivity, Platform Engineering, or Internal Tools team
The starting salary for this role is $220,000/year.
Viam’s base salary range for this role is posted above. Your exact offer will vary based on factors, including experience level, skillset, market location, and balancing internal equity relative to peers at the company. We recognize that the person we hire may be less experienced, or more senior, than this job description as posted. In these situations, the updated salary range will be communicated to you as a candidate. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more.
- 100% covered medical/dental/vision insurance plans, commuter benefits
- 25 days paid vacation and generous holiday observances
- Free lunch every day that you’re in the office
- One Medical Membership
- Citi Bike memberships
- Monthly wellness stipend to be used for a variety of fitness-related items like gym memberships, fitness classes, fitness equipment, and more
- Paid parental leave
- Reproductive Health Benefits, including Fertility Benefits and Abortion Access Travel Benefits
- Vision Driven
- Collaborate Openly
- Act Decisively
- Succeed Through Diversity
- Hold Ourselves Accountable
- Lead with Curiosity
Top Skills
What We Do
Robotics has the potential to do so much good, but progress has been slowed by complicated hardware and software integrations, long development cycles, and people's fear of tripping over a robot on their way to work.
At Viam, we’re addressing these issues by building a novel robotics platform that relies on standardized building blocks rather than custom code to create, configure and control robots quickly and intuitively. We’re empowering engineers - aspiring and experienced - across industries to solve complicated automation problems with our innovative and developer-friendly software tools.
If you are interested in learning more, apply to one of our many open positions. We are hiring!
