Staff Software Engineer, Communications

Hi, We're AppFolio.

We're innovators, changemakers, and collaborators. We're more than just a software company - we're a cloud-based powerhouse that creates products to make our customers' lives easier. We're revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.

We love where we work, and you can, too.

Who we are looking for:

We are in search of a Staff Software Engineer to lead our communications space at AppFolio. You are a tech enthusiast, tinkerer, and leader with a track record for shipping exemplary software at scale and inspiring others to achieve the same. You approach software development with a cross-functional, growth-oriented mindset, demonstrating an interest in and respect for all roles within our organization. Additionally, you are a strong mentor and a servant leader of engineering teams, setting a strong example for others to follow. In joining us, you will combine this skillset with knowledge of large scale event driven architectures - making you critical for us to realize our vision to make owning, renting or working on a property seamless and easy.

Appfolio systems currently send over 1 billion sms and email messages per year and we're continuing to scale up. Our communications space also features many of our "purple cow" features such as allowing property managers to send LLM curated suggested responses and take suggested actions based on tenant messages saving property managers time on key workflows. Our team's upcoming work will support a large number of exciting features delivered to our tenants, property manager, owners and vendors that use Appfolio on a regular basis and we can't wait to have you as part of this journey!

Your impact

• Build software solutions that make our communications infrastructure bulletproof
• Collaborate with an experienced and highly effective team of passionate engineers and product managers
• Redefine solutions that scale with the increasing growth of our customers
• Operate in a highly autonomous team that owns the full lifecycle of solutions you build, from discovery to development to production
• Talk directly with customers to understand their challenges and get direct feedback on the features you're building
• Lead by example and publicly share your knowledge to foster a culture of excellence and continuous improvement
• Pave the way for engineering teams by promoting and implementing best practices, optimizing the developer experience, and establishing a platform dedicated to the continuous delivery of high-quality software

Must have

• 8+ years of experience working in software engineering teams
• Experience building communications frameworks for software companies or experience creating large scale, event driven ecosystems.
• Strong capacity and drive to mentor other engineers and continuously uplevel team members as engineers
• Proficiency in communication and collaboration, with a resulting reputation for positive influence and accessibility
• Strong sense of ownership of the tech and the team
• A relentless focus on building exemplary code
• The ability to thrive with high levels of personal initiative, autonomy, and responsibility
• Extensive experience in developing SaaS web applications and traversing the whole entire delivery process and stack
• Proven capability to produce high-quality, maintainable code that serves as a solid foundation for future development
• Proficiency in navigating disparate software systems and reconciling opportunities within messaging and data schemes.
• Experience with modern (AWS, GCP, or Azure) cloud software tools and methodologies, such as infrastructure as code
• Experience with modern (CircleCI, Cypress, Playwright) CI/CD and automation frameworks
• Excellent collaboration skills to contribute cross-functionally and in a team setting

Nice to Have

• Experience with communications vendors such Twilio and Sendgrid (or similar)
• Experience with AI/ML technologies

Compensation & Benefits

The base salary/hourly wage that we reasonably expect to pay for this role is: $169,000-$232,000

The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate's skills, education, experience, etc.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.

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Why AppFolio

Grow We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.