Staff Site Reliability Engineer

Posted 21 Days Ago
Easy Apply
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Chicago, IL, USA
Hybrid
160K-210K Annually
Senior level
Fintech • Software • Financial Services
Building better futures for all traders
The Role
Lead the SRE function for NinjaTrader’s trading platform, ensuring availability, scalability, performance, and 99.95% uptime. Responsibilities include managing Kubernetes services, resolving production incidents, participating in a 12x7 on-call rotation, automating deployments and operational tasks, designing monitoring and alerting systems, establishing SLIs/SLOs, using Terraform for infrastructure automation, and implementing cloud security and compliance practices. The role also mentors engineers and collaborates cross-functionally on reliable platform delivery.
Summary Generated by Built In

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader.

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

What you'll do:

Join our Platform Engineering team, where you'll ensure the availability, performance, and scalability of the trading systems that power NinjaTrader. You'll deploy single- and multi-cluster services to Kubernetes, partnering with Product Engineering and Technical Operations to strengthen monitoring, reduce operational toil, and keep our revenue-generating systems running for traders around the world. Working alongside technical leadership, you'll help maintain 99.95% uptime and high performance across the trading platform.

In this role you will:

  • Serve as the technical lead for the SRE function, setting technical direction and mentoring engineers across reliability initiatives
  • Analyze, troubleshoot, and remediate production issues with a systematic problem-solving approach to keep revenue-generating systems running
  • Participate in a weekly 12x7 on-call rotation, including weekend deployments and checkouts before markets open on Sundays
  • Perform initial root cause analysis and remediation of production incidents
  • Build tools that automate repetitive tasks, deployments, and incident responses with the goal of minimal human involvement
  • Design reliable monitoring and alerting systems with Product and QA teams, establishing and tracking SLIs/SLOs across web, mobile, desktop, and trading platforms
  • Leverage Infrastructure as Code tools like Terraform to automate provisioning, scaling, and management across all platforms
  • Collaborate with Product Engineering, Operations, and other cross-functional teams to deliver features on time while meeting scalability, security, and performance requirements
  • Implement security and compliance best practices (e.g., SOC 2, PCI DSS) throughout the software delivery lifecycle for web, mobile, and desktop deployments

What you'll need:

  • 8+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles
  • Expertise with Kubernetes, Docker, and container orchestration
  • Hands-on experience with CI/CD tools (GitHub Actions or equivalent)
  • Proficiency in programming languages (e.g., Python, Bash, or Go) and automation tools such as Ansible, Terraform, or Helm
  • Hands-on experience with AWS, GCP, or Azure, including in-depth knowledge of networking, security, and identity management in cloud environments
  • Knowledge of monitoring and observability tools such as Prometheus, Grafana, Datadog, or similar
  • Strong collaboration, communication, and leadership skills, with the ability to influence technical decisions across teams and mentor junior engineers

Bonus points for:

  • Trading industry experience
  • Contributions to open-source projects

Compensation:

The salary range for this role will be $160,000.00 - $210,000.00 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year plus seven paid holidays.

Location:

This role is based in Chicago, IL. We are not open to remote candidates for this role

Hybrid:

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

  • 20 additional flex remote days annually
  • 5 Company Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

  • Generous PTO
  • 7 Paid Holidays Annually + 5 Conditional Holidays Annually
  • 1 Service Day Annually
  • 401k with 3.5% Company Match
  • Paid Parental Bonding Leave
  • Health, Vision, Dental Coverage
  • Life and Disability Insurance Covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Skills Required

  • 8+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles
  • Expertise with Kubernetes, Docker, and container orchestration
  • Hands-on experience with CI/CD tools such as GitHub Actions or equivalent
  • Proficiency in Python, Bash, or Go
  • Experience with Ansible, Terraform, or Helm
  • Hands-on experience with AWS, GCP, or Azure
  • In-depth knowledge of cloud networking, security, and identity management
  • Knowledge of monitoring and observability tools such as Prometheus, Grafana, or Datadog
  • Strong collaboration, communication, and leadership skills
  • Ability to influence technical decisions across teams and mentor junior engineers
  • Trading industry experience
  • Contributions to open-source projects

What the Team is Saying

Paula
Susan
Martin
Gavin
Neha
Nivedita
Juliana
Sandra
Nelly
Williams
Abraham
Hemant
Pete
Sheetal
EllaRose
Yaci
Jeremy

NinjaTrader Compensation & Benefits Highlights

  • Healthcare Strength Core coverage includes medical, dental, and vision alongside mental‑health resources, with company‑paid life and disability insurance. An Employee Assistance Program and FSA options round out a robust health and protection package.
  • Leave & Time Off Breadth Generous PTO, paid holidays, and even volunteer time are highlighted, with some postings specifying substantial annual accruals. Hybrid/remote options further support time‑off flexibility across roles.
  • Wellbeing & Lifestyle Benefits Commuter benefits, office snacks, wellness programs, a fitness stipend, and access to an onsite gym are called out as part of the package. These extras complement core benefits and support day‑to‑day wellbeing.

NinjaTrader Insights

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The Company
HQ: Chicago, IL
430 Employees
Year Founded: 2003

What We Do

NinjaTrader's engineering, product, and operations teams build for nearly 4 million futures traders worldwide. Real users, real markets, real confidence in the tech behind every trade. We've been at this since 2003 — launching our own brokerage in 2014 and our FCM in 2021 — and we know what scale looks like in this category. In 2025, NinjaTrader joined Kraken and is now part of Payward, Inc., a unified financial infrastructure company that includes Kraken, NinjaTrader, and a growing set of related products and services. NinjaTrader operates independently within Payward, and we're building from the strongest position in our history. Our Purpose — to build better futures for all traders — is also a hiring filter. We hire people who genuinely care about the trader experience, whether or not they trade themselves. That care shows up everywhere: in product decisions, customer support, how we run our daily livestream, and how compliance reviews every promotional asset before it goes out. Our HQ is in the Loop, overlooking the Chicago River. It's a deliberate space designed for the kind of work we do, with collaboration zones, focus rooms, social areas, and reservable desks for remote employees to use when they're in town. Our hybrid schedule is Tuesday, Wednesday, and Thursday in office, plus 20 additional work-from-home flex days per year and up to 5 company-wide office-optional weeks. NinjaTrader has grown to over 430 employees, and nearly 40% of the team works fully remote across 22+ states — on the same squads, same projects, same calls as their Chicago colleagues. We're Great Place To Work Certified™, and in 2026 we were named to the Fortune Best Workplaces in Chicago™ list. NinjaTrader was recognized as one of the 2026 Fortune Best Workplaces in Chicago, an award determined entirely by employee feedback through the Great Place To Work® Trust Index™ survey. NinjaTrader paid no application fee to participate. Futures trading involves substantial risk and is not suitable for everyone. View Disclosures: ninjatrader.com/disclosures/

Why Work With Us

Our Purpose — to build better futures for all traders — is also a hiring filter. We hire people who genuinely care about the trader experience, whether or not they trade themselves. Nearly 4 million traders count on the work we ship. Over 17% of the company was promoted in 2025. Better futures start here.

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NinjaTrader Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Chicago-based employees follow a hybrid schedule: In-office Tuesday – Thursday, remote on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 flex remote days annually 6 company-wide office-optional weeks

Typical time on-site: 3 days a week
Company Office Image
HQNinjaTrader HQ
With river views and all the hotspots of River North and the Loop minutes away, 222 North LaSalle is positioned in the most vibrant part of downtown, right at the corner of LaSalle and Wacker. Amenities include onsite parking, gym, coffee shop employee events, and restaurants.

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