Staff Program Manager, NPI

Posted 6 Days Ago
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Devens, MA, USA
In-Office
131K-180K Annually
Senior level
Software • Industrial
The Role
Manage complex new product introduction programs from award through launch and sustaining. Coordinate cross-functional internal teams, customers, and suppliers; track scope, schedules, budgets, risks, resources, and critical paths; facilitate meetings and workshops; communicate program status; and drive timely resolution of issues. The role requires manufacturing process qualification knowledge, customer relationship management, and occasional international travel.
Summary Generated by Built In
About Us

Founded in 2015 to develop the world’s first industrially scalable laser metal additive manufacturing solution, VulcanForms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

Job Purpose

As a Staff Program Manager, NPI, at VulcanForms Inc., your main objective is to manage one or more customers’ portfolio of programs from program award through launch and sustaining. You will partner with VulcanForms internal teams to execute each program and act as the primary working level interface to our customers.

Key Responsibilities
  • Manage large-scale, complex new product introduction (NPI) programs and/or multiple NPI projects involving internal and external stakeholders
  • Partner with the assigned NPI Lead to support program execution and NPI efforts, ensuring deliverables align with internal and external customer requirements
  • Identify and assess areas of risk, escalate issues in a timely manner, and drive solution development
  • Provide regular project updates (written and verbal) to internal and external stakeholders
  • Define and communicate the program critical path to support cross-functional alignment and focus
  • Support development and tracking of program budgets, including resource planning
  • Collaborate with other project managers contributing to the same program
  • Create and maintain program scope, schedule, budget, and risk tracking tools; support meeting cadence to maintain team alignment and address issues
  • Plan and facilitate customer meetings, visits, and workshops as needed
  • Support resolution of program risks and issues
Qualifications
  • 7+ years of experience managing complex new product development/introduction projects or programs
  • Strong familiarity with manufacturing process qualification procedures such as PPAP, IQ/OQ/PQ, capability studies, and measurement systems analysis
  • Experience working with cross-functional teams including process development, manufacturing, quality, and operations
  • Proven experience managing external/customer relationships
  • Self-motivated with a sense of urgency and ability to manage competing priorities
  • Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint) and Microsoft Project
  • Strong verbal and written communication skills, with experience presenting to a range of audiences
  • Interest in the metal additive manufacturing industry and working in a fast-paced environment; startup experience is a plus
  • Willingness to travel occasionally to customers and suppliers, including internationally

VulcanForms offers a competitive salary and equity package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, VulcanForms provides comprehensive benefits including medical, dental, vision, and life insurance; generous paid time off; and a 401(k) plan with company match. 

The annual base salary range for this position is $130,909 to $180,000. 


Skills Required

  • 7+ years managing complex new product development or new product introduction projects or programs
  • Familiarity with manufacturing process qualification procedures, including PPAP, IQ/OQ/PQ, capability studies, and measurement systems analysis
  • Experience working with cross-functional process development, manufacturing, quality, and operations teams
  • Proven experience managing external or customer relationships
  • Ability to manage competing priorities with self-motivation and a sense of urgency
  • Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
  • Proficiency with Microsoft Project
  • Strong verbal and written communication skills, including presenting to varied audiences
  • Interest in the metal additive manufacturing industry and ability to work in a fast-paced environment
  • Willingness to travel occasionally to customers and suppliers, including internationally
  • Startup experience
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The Company
HQ: Fort Devens, Massachusetts
189 Employees

What We Do

VulcanForms builds and operates advanced digital manufacturing infrastructure that enables the world's critical industries to innovate, grow, and deliver sustainable impact. A MIT-born company, VulcanForms has invented and commercialized the world’s first industrially scalable metal additive manufacturing (AM) solution and pioneered integrated digital production systems. Combining breakthrough technologies in additive and subtractive manufacturing, industrial automation, digital thread and engineering expertise, the company serves leading medical, defense, aerospace, and semiconductor companies, producing precision components and assemblies. For more information, visit www.vulcanforms.com.

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