Staff, Product Manager

Walmart's Product team places customers and associates at the heart of everything we build. We're a curious bunch. We fall in love with the problem that needs solving and collaborate across teams to create inclusive, award-winning solutions. We dream big, but we also hold ourselves accountable for reaching our goals. We get to apply our product management expertise on the world's biggest stage. Our work has a purpose, and we see it play out in our stores and communities every day. 

We build digital products to enhance the experience for millions of customers shopping with Walmart. As a part of Walmart’s eCommerce Product Org, you’ll have the unique opportunity to be the voice of our customer. With the customer at the forefront, we can help save both time and money for our customers no matter how they shop with us and can reach them in new, unexpected ways. With millions of users, our scale is massive and the challenges are complex. And as one of the fastest growing functions within Walmart we value thought leaders who are customer obsessed, data-driven, and have a bias towards action. 

In the Staff Product Manager, Content Tools role, you will lead the strategy and development of tools utilized by our site merchandising team to bring Walmart.com to life. You will work with a talented team of engineers, data scientists and designers to build and launch an AI-powered workflow management platform. The goal is to transform the site merchant journey by offering valuable insights, streamlining and automating the launch of promotional campaigns, as well as optimizing the site for an improved customer experience that drives discoverability and conversions online.  

You'll sweep us off our feet if... 

• You like digging into data and doing analysis.

• You’re excited about solving complex challenges.

• You’re customer-centric in spirit and in execution.   

• You’re comfortable influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and communicating clearly .

• You have a test and learn mentality and an agile way of working to improve your team’s products .

Responsibilities... 

• Developing and enhancing products – you will manage product roadmap, align business and technical needs, analyze customer and product data, turn customer insights into actionable projects, determine rollout strategy, and manage risks.

• Defining vision and strategies for your product, using domain expertise, internal and external best practices, identifying market opportunities, building business cases, and approving goals. 

• Building collaborative relationships with important partners by driving priorities aligned to business goals, communicating and prioritizing product roadmaps, and gaining support from executive leadership. 

• Providing overall direction by analyzing business goals and customer needs. 

Key characteristics: 

• Data Science and Analytical Focus: In our transition to AI-driven systems, we seek an individual capable of streamlining algorithm-based outputs and offering support to site merchants. 

• Forward-Thinking Strategy: We desire a candidate who can envision beyond currently isolated approaches and develop a plan for innovative ways of working in the future. 

• Strong Communication and Marketing Skills: As collaboration with multiple teams and stakeholders is essential, the ability to convey a coherent vision is vital for implementing cross-functional solutions. 

• Unwavering Passion and Commitment: We seek an individual who is devoted to persistently pursuing resolutions and consistently collaborating with teams. 

Preferred Qualifications: 

• Deep understanding of eCommerce technology, including knowledge of eCommerce platforms and content management tools 

• Strong background in automation and simplification. 

• Specialty in product design for customer experience. 

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.