Squarespace
We build products that help entrepreneurs stand out and succeed.
New York, NY, USA

Staff Product Manager, Online Stores

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Employer Provided Salary: 185,500-299,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

At Squarespace we empower our product teams to solve hard problems – customer and business problems – in ways that our customers love, yet work for our business. As a Product Manager, you will contribute to your product team with a knowledge of business constraints, an understanding of our users, and awareness of product trends.

The Online Stores team develops and scales the services, products, and frameworks essential for delivering the best selling experience to all Squarespace customers. Additionally, the team supports key components of our sales functionality, including proposals, deposits, and contracts. They also design user experiences that guide users through the process of collecting payments, invoicing consistently, and effectively showcasing their services to clients.

As a leader on this product team, you will create a vision and tactical roadmap that reduces the effort our customers need to gain customers and grow their business.

This is a hybrid role working from our New York City office 2-3 days per week. You will report to a Product Director.

You'll Get To...

  • Create and prioritize a roadmap rooted in data, informed by multiple sources and justified by return on investment
  • Guide product development—from conception to launch—with consideration for your specific team, adjacent teams, and the broader SQSP ecosystem
  • Be a single mutually supporting-force with your partners in design, engineering, UX research, and product analytics
  • Partner with marketing to launch new products, with customer operations to develop excellent support for merchants, and with analytics to monitor engagement and evaluate product success
  • Independently shape your team's goals and vision given a strategic direction, and determine the methods and procedures to manage new assignments
  • Work with other PMs and data partners (analytics, data science, marketing) to seek out answers to data questions
  • Set OKRs for your teams with your engineering and design counterparts and contribute to the process of setting broader group goals
  • Influence and inform team/group strategy through passionate and well-reasoned presentation of ideas

Who We're Looking For

  • 7+ years of product management experience, managing software products from creation through launch and iteration
  • A background in ecommerce is preferred
  • A nuanced understanding of the methods of modern product discovery, product delivery, and user segmentation
  • Experience leading cross-team research studies
  • Excellent communication and interpersonal skills with the ability to align different teams around achieving business goals and outstanding user experiences
  • Experience with editors and payments systems

Benefits & Perks

  • A choice between medical plans with an option for 100% covered premiums
  • Health Savings Account with Squarespace funding
  • Fertility and adoption benefits
  • Supplemental Insurance plans
  • Headspace mindfulness app subscription
  • Retirement benefits with employer match
  • Flexible paid time off
  • Up to 20 weeks of paid family leave
  • Equity plan for all employees
  • $100 per month remote Stipend
  • Access to supplemental insurance plans for additional coverage
  • Education reimbursement
  • Employee donation match to community organizations
  • 6 Global Employee Resource Groups (ERGs)

Cash Compensation Range: $185,500 - $299,000 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include on-target commissions or overtime pay), all Squarespace employees are eligible to receive equity in the company as part of their total compensation.

About Squarespace

Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Chicago, Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-Hybrid #LI-JP3

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What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. Our comprehensive benefits offerings include medical, dental, and vision coverage for employees and their dependent children. We also offer up to 20 weeks of paid family leave (or local equivalent), fertility and adoption benefits, and behavioral health and wellness programs such as Headspace and more.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Home-office stipend for remote employees
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Personal development training
Virtual coaching services

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