Staff Product Manager, B2B

Posted 3 Days Ago
New York City, NY
Hybrid
191K-254K Annually
Expert/Leader
Artificial Intelligence • Edtech • Healthtech • Software
Empowering communities with accessible pathways to healthcare careers, regardless of background or circumstance.
The Role
As the founding Product Manager for Stepful for Business, you will create and scale software solutions for healthcare, partnering with clients to address workforce challenges and enhance training programs.
Summary Generated by Built In

About Stepful:

Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners—especially those from underserved communities—launch high-demand healthcare careers.

In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. Additionally, we were named the #1 EdTech company in the U.S. by TIME for 2025 and to GSV's 150 Most Transformational Growth Companies in Digital Learning.

We’re unlocking the full potential of the global workforce—improving access to quality healthcare for everyone, everywhere.

Our values:

We credit much of our success to our exceptional team. We’re looking for mission-driven individuals who thrive in fast-paced, sometimes ambiguous environments, and embody our four core values:

Care first: We do whatever it takes for our students to succeed.

Learn quickly: We test, learn with data, and iterate.

Build together: We win when we rely on each other.

Own it: We show up, take initiative, and show pride.

The Role

Stepful is launching the next frontier of our mission: helping healthcare providers upskill their own employees through Stepful for Business (S4B), our enterprise offering. We already have early enterprise customers who love the product, despite the fact that nearly everything still runs on spreadsheets and manual workflows. Now we’re ready to build real software, at scale, from the ground up. This role is your chance to own that journey.

As the founding Product Manager for S4B, you’ll work directly with healthcare systems, AEs, client success managers, operators, and executives to build scaled offerings that solve a massive workforce problem in healthcare. You’ll be operating in true 0→1 and 1→100 territory: high-autonomy, high-visibility, and high-impact. You’ll define what we build, how we scale it, and how it becomes fundamental to Stepful’s growth and long-term success as a business.

What You’ll Do:

As the Product Lead for Stepful for Business, you will be responsible for creating and scaling the end-to-end product experience for thousands of healthcare employees. In this role, you can expect to:

  • Build the complete product strategy and roadmap for Stepful for Business, turning manual workflows into scalable software that delights enterprise customers.

  • Partner closely with AEs, client success managers, and S4B operators to deeply understand customer pain points and prioritize what gets productized (and what doesn’t).

  • Own the full product lifecycle: from discovery, prototyping, and stakeholder alignment through execution, launch, and iteration.

  • Collaborate with product designers and engineers to ship product quickly, balancing speed with thoughtful architecture in a deeply operational environment.

  • Translate enterprise customer needs into strategic roadmaps that meet expectations while staying aligned with Stepful’s long-term vision.

  • Build relationships with high-stakes enterprise customers, gather feedback directly, and ensure Stepful becomes an indispensable partner in their workforce development strategy.

  • Measure product success using clear metrics tied to customer adoption, engagement, and retention. We are not a feature factory and have no intention of becoming one!

This job is for you if:
  • You have 10+ years of B2B product management experience building exception products to support complex workflows.

  • You’ve built and scaled 0→1 B2B or enterprise products and can point to launches where you drove strategy, execution, and adoption.

  • You have strong product fundamentals:focused backlog prioritization, roadmap ownership, hypothesis-driven experimentation, structured discovery, clear documentation, etc.

  • You’re exceptional at stakeholder management and influencing others; you can work with AEs, operators, execs, and technical teams and earn their trust quickly.

  • You are comfortable traversing across complex data sets and enjoy writing SQL to generate your own insights.

  • You can clearly articulate tradeoffs and make decisions with imperfect information.

  • You move quickly, know how to find the 80/20, and can demonstrate a track record of delivering measurable impact fast.

  • You’ve operated in complex or operationally-heavy environments where tech empowers humans, not replaces them.

  • You have excellent written and verbal communication skills and know how to craft narratives that drive alignment and action.

Bonus points if:
  • You’ve built products for healthcare, education, workforce development, or similar regulated industries.

  • You have experience navigating enterprise procurement or working with large healthcare systems.

  • You’ve worked closely with sales, customer success, or go-to-market teams to shape product strategy.

  • You’ve built internal tooling or workflow automation products.

  • You’ve personally worked with (or built solutions for) operational teams who manage cohorts, certifications, or employee development programs.

Interview Process:

Step 1: Intro Call with Talent Acquisition Lead

Step 2: Call with hiring manager (past project deep dive and mini case)

Step 3: Onsite interview at office in SoHo, NYC

Compensation:

New Hire Base Salary Bands:
Staff I - $191,000-$241,000
Staff II - $201,000-$254,000
Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package.

Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future.

Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

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The Company
HQ: New York, New York
100 Employees
Year Founded: 2022

What We Do

Stepful unlocks the full potential of the global workforce, improving access to quality healthcare for everyone, everywhere.

Our platform is designed for working adults, particularly from historically underserved communities, providing virtual instructor-led courses that include live, cohort-based learning sessions and one-on-one coaching for those looking for entry-level positions in hospitals and healthcare settings.

Stepful graduates, primarily from underrepresented communities, go on to work at leading healthcare institutions such as CVS, Walgreens & NY Presbyterian Hospital. Stepful is backed by Y Combinator, Reach Capital and AlleyCorp and recently closed a round led by Oak HC/FT.

Why Work With Us

At Stepful, we’re on a mission to transform lives. We’ve grown to 20K+ students in just a few years, helping people launch healthcare careers they never thought possible. We use cutting-edge AI to scale human connection—and we don’t wait for opportunity. We create it, together.

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Stepful Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Stepful, we balance flexibility with in person connection. We're hybrid in-office Tues-Thurs to collaborate, with 15 work from anywhere days annually, a week off between Christmas & New Year’s, and open vacation—because rest fuels impact.

Typical time on-site: 3 days a week
HQHQ
Our office is in Soho, right on the border of Chinatown and Little Italy. Endless coffee and lunch spots, great options for after-work drinks, and an unbeatable vibe. With easy subway access, it’s the kind of neighborhood that makes going to the office something to look forward to.

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