Staff Product Design Lead, Hosting

Wistia helps businesses grow with video, from hosting and a player built for marketing to analytics, webinars, and AI tools that make video easier to create and share.

We're hiring a Staff Product Design Lead for Hosting, Wistia's core product. Whether a video is uploaded, recorded in a webinar, or made with our AI creation tools, it's hosted in Wistia for everything that comes after. The hosting team oversees these interconnected customer needs from end-to-end:

• Organize their library, so the right video is easy to find, manage, and control access to

• Publish it through our player, embeds, and pages that bring video to their websites and audiences

• Analyze how it performs, so they know what's working and what to do next

Nearly every Wistia customer relies on Hosting. As we expand into webinars, video creation, and agentic workflows, it remains the foundation of our Video Platform.

You'll be the design lead for Hosting and report to our VP of Product Design, working closely with Hosting's product and engineering leads to set strategy and decide what we build. You'll also stay hands-on, owning key projects yourself and contributing directly in code alongside your engineering partners on a small, senior, AI-native team. This is a leading individual contributor role with a high degree of autonomy and strategic influence.

• Own the design work, end-to-end. Take ambiguous, high-impact problems from discovery to launch, hand in hand with your engineering partners. You'll prototype with whatever tools work best (lately, Claude Design and Wistia’s own internal Agent), create high-fidelity polish where needed whether in design assets or in code, and contribute changes directly (like front-end polish, quality fixes, and smaller features) with our in-house AI agent, Claude Code, or Cursor.

• Lead design visions for Hosting. With your product and engineering leads, pick the customer problems and strategic bets worth exploring, then lead the work that makes possible futures tangible, from next-trimester ideas to multi-year north stars (like how organizing, publishing, and analyzing come together as one experience). Visions are one of the ways we stay ambitious, connect work that would otherwise ship as separate features, and decide what's worth pursuing (and what isn't).

• Help shape Hosting's strategy. Our pillar leads drive product strategy, drawing on company themes, customer feedback, and market insight. You'll be a key voice in it, bringing design visions, research, and a deep understanding of how customers use Hosting, then help turn priorities into a roadmap that ships customer value quickly.

• Raise the quality bar. Champion accessibility, performance, and consistency with our design system across the surfaces customers use most.

• Help the team work at its best. Spot what's slowing us down, improve how design and engineering collaborate, and help your partners make the case for the people and resources Hosting needs.

• 8+ years of product design experience, ideally with experience on B2B or SaaS products

• A portfolio that shows you leading design across a whole product area, including evolving established products customers already depend on.

• Experience as a design lead alongside product and engineering partners: shaping strategy and goals, making tradeoffs, and influencing well beyond your own projects

• Strong systems thinking, so you can break large, tangled problems into clear, shippable steps

• Hands-on experience building with AI coding tools (Claude Code, Cursor, or similar), and comfort or openness to working in a codebase with branches, pull requests, and code review.

• Comfort with data: you define success metrics, use them to make decisions, and design data-rich interfaces people actually understand

• Excellent interaction and visual craft, and clear written communication

• Experience with video hosting, media, or digital asset management products

• Design system or other frontend contributions in code

• Analytics or data visualization products

• Experience with overseeing multiple project or product areas simultaneously

You'll probably love it here if:

• You want real ownership of the product at the foundation of Wistia, and influence over choosing which problems to solve, not just defining the solutions.

• You enjoy leading both the big picture and the details of your craft/hands-on work.

• You're excited to design and adapt with AI tools in your primary toolkit workflow (Claude Design, coding agents), and for a product where people and AI agents work side by side.

• You’re excited to use fresh eyes and intellect to make a well-loved, established product continue to feel fresh and helpful.

It might not be the right fit if:

• You're looking to manage people, or to step away from hands-on design

• You prefer lots of design support around you day-to-day (our product teams are small and senior, so you'll often be the only designer in the room).

• You haven't helped translate your designs in code yet and aren't keen to start.

At Wistia, we are building the leading video platform for small and medium B2B businesses, and we know that starts with our team. We support, challenge, and celebrate one another, and we invest deeply in connection. Why? Because strong relationships drive better outcomes, and because work is more meaningful when we genuinely care about the people we do it with.

We care a lot, so our benefits are actually benefits, not just the fun stuff like swag and snacks in the office (though we have lots of those too!). We know the biggest investment we can make is in our employees, so we provide:

• A competitive compensation package that includes employee stock options

• 401k with 3% company contribution, regardless of whether you contribute (Roth 401k available)

• Fully paid healthcare, dental, and vision insurance premiums (family plans included)

• Pre-tax FSA and Dependent Care Account

• 16 weeks of paid parental leave

• Flexible Time Off. Everyone should get out of their office to recharge and reboot.

• Annual professional development stipend (courses, conferences, and more)

• New hire bonus to enhance your home office setup

• Pet insurance discount

• Fully remote, work from anywhere in the contiguous United States

Wistia provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.