Staff Implementations Engineer

Job Type
Full-time
Description
Hybrid, Remote possible. Travel to customer sites required
Build trusted relationships with utility partners while implementing innovative technology to expand grid capacity and address climate change.
We are seeking a Staff Implementation Engineer to join our mission-driven team, playing a critical role in transforming utility operations by integrating cutting-edge technology into control room environments, specifically Energy Management Systems (EMS). As part of our highly collaborative team of professionals, you will have ample opportunities for growth. Join the team at LineVision, one of Built In Boston and Colorado Best Places to Work in 2025, and lead toward impactful results.
What will you do?
Core Responsibilities and Key Performance Objectives

• Lead operational Dynamic Line Ratings (DLR) integrations from onboarding to full-scale implementation in control room environments, ensuring seamless delivery of ratings to support grid operations.
• Manage high-impact utility accounts, including the world's largest DLR deployment, designing integration architectures and business processes that optimize operational effectiveness.
• Develop repeatable playbooks for control room implementations, packaging them as Professional Service offerings to enhance scalability and consistency.
• Establish trusted relationships with technical and business stakeholders within utility organizations, becoming a subject matter expert (SME) on best practices for operationalizing and utilizing DLR.
• Expand LineVision's market leadership, driving integrations with up to 10 utilities in the first year to enhance customer retention and establish a clear path to recurring revenue.
• Collaborate cross-functionally with Operations, Solutions Engineering, Product, and IT Security to refine and improve integration processes.

Within the first 3 months:

• Gain a thorough understanding of LineVision's value proposition, technology, and customer challenges.
• Become proficient in our integration architecture and lead technical discussions with clients.
• Establish credibility and begin building relationships with key stakeholders.

Within the first 6 months:

• Be recognized as an SME within LineVision and by our customers.
• Actively lead multiple projects in various phases, from discovery and design to build and test.

Within the first year:

• Establish clear distinctions between product and integration work, developing standardized playbooks with detailed Statements of Work (SOWs) and pricing structures.
• Demonstrate a track record of successful operational integrations with multiple utilities.

How to succeed in this role
Key Competencies

• Delivering Innovative Solutions: Tailor our integrations to align with each utility's unique architecture, security requirements, and business objectives.
• Taking Ownership: As the first hire in this capacity, drive the design and execution of integration strategies while overcoming technical and operational challenges.
• Stakeholder Management: Navigate complex utility organizations, engaging IT architects, control room operators, cybersecurity experts, and other key stakeholders to ensure successful deployments.
• Execution & Follow-Through: Drive change within traditionally conservative utility environments, ensuring timely project completion despite potential roadblocks.
• Resilience: Thrive in an environment where every integration is a first-of-its-kind, tackling unexpected technical and structural challenges head-on.

Essential Skills

• Deep understanding of utility control rooms and Energy Management Systems (EMS).
• Experience designing and building integrations with SCADA or EMS systems.
• Knowledge of utility cybersecurity regulations, including NERC CIP.
• Strong customer-facing skills, particularly when engaging with technical stakeholders.
• Ability to establish credibility quickly among control room operators, ISOs, and IT teams.

What Sets the Best Candidates Apart

• You have firsthand experience working in or closely with utility control rooms-as a utility employee, consultant, or vendor supporting EMS operations.
• You can walk into a meeting with technical stakeholders and immediately demonstrate expertise in their systems, challenges, and operational needs.
• You thrive in both fast-paced startup environments and the structured, risk-averse world of utilities, adapting your approach to bridge these cultures effectively.
• You take pride in your depth of knowledge and enjoy educating colleagues and customers alike.
• You are comfortable with autonomy, using business context and priority alignment to make effective decisions while driving customer success.

Reporting & Team Structure

• Reports to VP of Client Success within the Client Success organization and broader Go-To-Market (GTM) team.
• Works closely with Client Engagement Managers, Product, IT/Security, Software Engineering, and Solutions Engineering teams.

Interview Process

• Apply Online.
• Round 1: Phone screen (Recruiter)
• Round 2: Hiring Manager Interview
• Round 3: Panel Interviews
  • Panel 1: Technical competency and experience
  • Panel 2: Teamwork, culture fit, and customer presence
• Final Round: Leadership Team & Hiring Manager Sign-Off

What does joining LineVision mean for you?

• Impact. Your talent, time, and energy will critically impact our success in accelerating our mission of growing grid capacity and resilience.
• Ownership. You will hold broad responsibilities with high autonomy and trust in a communicative, collaborative, and fast-paced environment.
• Flexibility. You will be empowered to maintain work-life balance with unlimited PTO and a flexible remote work schedule.
• Real World Innovation. You will join a motivated and high-performing team working with cutting edge, patented technology to help solve key obstacles to the clean energy transition.

Who we are...
We are a rapidly growing climate-tech company based in Boston, MA. Through our non-contact sensor, we enable electric utilities to serve increased load, integrate more renewable energy, ensure grid resilience, and enable mass electrification. With real-time monitoring and predictive analytics, we empower electric utilities to lead the clean energy transition. We are LineVisionaries:

• We are Innovators: we light the way with tenacious creativity and do good work.
• We are Empowered: With high trust and high autonomy, the floor is yours, and the opportunity is ours.
• We are Welcoming: Come as you are, our doors are open. We are better together.
• We are Trusted Partners: We elevate our customer champions through shared thought leadership. We deliver on commitments.
• We are All In: We are building a community of passionate individuals who want to dent the universe and accelerate the net-zero grid.

At LineVision there's no such thing as a "perfect" candidate. We are looking for exceptional people who want to make a positive impact through their work and facilitate an organization where everyone can thrive. So whatever background you bring with you, please apply if this role would make you excited to come to work every day.
Meet our team, understand our mission: https://www.linevisioninc.com/about-us
Salary Description
$135-165k/year