Ready to be a Titan?
As a Staff Software Engineer will be part of the engineering team at ServiceTitan to help improve our products and build new ones. This is an exciting role for an engineer to come in and lead the major feature development in the rapidly growing startup. We build for perfection, use the most modern tools on Microsoft .NET platform, have an amazing culture, and love to solve complex problems. If you share the same values, you might find yourself in a perfect company.
We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started.
What You'll Do
- Define and drive frontend architecture strategy across multiple product teams, including micro-frontend design and integration patterns
- Lead complex, cross-functional technical initiatives from design through delivery
- Architect and evolve Progressive Web App (PWA) capabilities — offline support, service workers, installability, and performance
- Set technical standards for code quality, performance, accessibility, and testing
- Mentor junior/senior engineers and help develop the next generation of technical leaders
- Partner with Product, Design, and Engineering leadership to align technical roadmaps with business goals
- Identify and resolve systemic issues in scalability, performance, and developer experience
- Evaluate and introduce new tools, frameworks, and best practices where they add clear value
- Represent frontend engineering in org-wide architecture and planning discussions
What We're Looking For
- 8+ years of professional software engineering experience, with a significant focus on frontend development
- Deep expertise in modern JavaScript/TypeScript and frameworks such as ReactJs, and Next.js (SSR, SSG, ISR, routing, and rendering strategies)
- Hands-on experience designing and implementing micro-frontend architectures (e.g., Module Federation, single-spa, or similar)
- Proven experience architecting and scaling complex, high-traffic web applications
- Strong understanding of web performance, accessibility (WCAG), and browser fundamentals
- Track record of leading technical projects that span multiple teams or the broader organization
- Experience mentoring engineers and influencing technical culture without direct management authority
- Excellent communication skills, with the ability to translate technical tradeoffs for both engineers and non-technical stakeholders
Nice to Have
- Experience Node.js experience, including building and scaling backend-for-frontend (BFF) services and APIs
- Experience building Progressive Web Apps, including service workers, caching strategies, offline-first design, and web app manifests
- Experience with design systems and component libraries at scale
- Familiarity with server-side rendering or edge computing
- Contributions to open-source projects or technical writing/speaking experience
- Experience integrating AI/LLM APIs into product features (even at a basic, API-consumption level)
- Familiarity with prompt engineering basics for coding or productivity use cases
- Experience establishing or improving AI-tool usage guidelines/policies on an engineering team
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, sexual orientation, or any other characteristic protected by applicable laws.
Skills Required
- Role model as an individual contributor who guides technology decisions while contributing hands-on
- 8+ years in senior engineering roles designing APIs, abstractions, and tools used by other engineers
- Expert-level knowledge of the Microsoft .NET technology stack (C#, Java, .NET), ASP.NET MVC, and Web APIs
- Experience with SQL databases (Postgres, Microsoft SQL Server, or similar)
- HTML5 and JavaScript proficiency
- Experience with Git, unit testing, debugging, profiling, and performance monitoring
- Strong communication and technical writing skills
- B.S., B.Tech, M.S., M.Tech, PhD in Computer Science or equivalent education
- Hands-on, daily experience using AI coding assistants (Cursor, GitHub Copilot, Claude Code, or similar)
- Working understanding of how LLMs function practically (context windows, prompting, hallucination risks, strengths/limitations)
- General awareness of current AI trends and tools relevant to software engineering and interest in staying current
- Proven track record leading technical projects end-to-end, including ambiguous cross-team initiatives
- Strong code review discipline and history of raising engineering quality bars
- Experience mentoring other engineers and influencing engineering culture and practices
- Experience integrating AI/LLM APIs into product features (API-consumption level)
- Familiarity with prompt engineering basics for coding or productivity use cases
- Experience establishing or improving AI-tool usage guidelines/policies on an engineering team
- Experience with cloud infrastructure (AWS, GCP, or Azure) and container orchestration (Kubernetes)
- Contributions to internal tooling, developer experience, or engineering productivity initiatives
- Experience with TypeScript and React
ServiceTitan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ServiceTitan and has not been reviewed or approved by ServiceTitan.
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Healthcare Strength — Healthcare coverage is positioned as a major strength, with multiple plan features emphasizing broad medical, dental, and vision support plus telehealth-style access. Additional elements like HSA/FSA options and employer contributions reinforce perceived value beyond base pay.
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Parental & Family Support — Parental leave and family-forming support appear notably robust, with repeated references to paid leave and meaningful adoption/fertility assistance. The package is described as supportive across different family paths, though specifics can vary by plan and location.
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Fair & Transparent Compensation — Compensation is portrayed as generally competitive in several functions, particularly in engineering and experienced roles, contributing to an overall sense of being paid fairly. Equity and bonus components are also described as meaningful parts of total rewards for many roles.
ServiceTitan Insights
What We Do
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market. Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.
Why Work With Us
Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.
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