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Fetch Rewards gives shoppers an easy and fun way to save on their everyday purchases.
The Role
Lead the technical direction and multi-quarter roadmap for Fetch’s CI/CD and software delivery infrastructure. Design scalable pipelines, deployment systems, quality gates, developer automation, and observability. Improve build and test performance, release reliability, developer feedback, and engineering velocity across backend, frontend, mobile, infrastructure, and security teams. Drive adoption, mentor senior engineers, evaluate technologies, and explore AI-assisted development and operational workflows.
Summary Generated by Built In
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Platform Engineering
Platform engineering at Fetch is grounded in service to developers, strong ownership, and purposeful innovation. Rather than building end-user features, platform engineers focus on the foundations that other teams rely on, spanning core systems, architecture, automation, and developer workflows.
This work lives in complex problem spaces where the right answer is rarely obvious. Our engineers navigate ambiguity with data and sound judgment, understand tradeoffs, and partner closely across product and engineering to solve problems that scale. We maintain a high technical bar and value practicality, curiosity, and continuous improvement.
This is an environment for builders who enjoy shaping durable platforms, improving developer experience at scale, and enabling teams across Fetch to ship with confidence.
About the Role:
We are hiring a Staff Software Engineer focused on CI/CD Engineering to help evolve the systems, infrastructure, and developer workflows that power software delivery across Fetch.
You will improve the tools and pipelines that power our releases. This includes surfacing meaningful feedback for developers, optimizing CI performance, improving testing and quality gates, and building automation that makes shipping code faster and safer.
This is a generalist platform engineering role with a strong DevOps and infrastructure orientation. You will work across backend, mobile, frontend, platform, infrastructure, and developer tooling rather than specializing in a single application stack.
At the Staff level, your impact will extend beyond implementing individual pipelines or tools. You will identify systemic bottlenecks across the software development lifecycle, establish technical direction, influence engineering standards, and lead multi-quarter initiatives that improve how hundreds of engineers build, test, and deploy software.
You will partner closely with engineering teams to understand friction in their workflows and build scalable solutions that improve developer velocity while maintaining a high bar for reliability and quality.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Set technical direction for CI/CD systems and software delivery infrastructure across Fetch.
- Own the CI/CD roadmap over multiple quarters, aligning investment with org priorities, cost tradeoffs, and engineering strategy, and making the case for where to invest and where not to.
- Design, build, and evolve scalable CI pipelines, deployment systems, and developer automation.
- Improve feedback loops by making build failures, test results, quality signals, and deployment health easier for developers to understand and act on.
- Identify and eliminate bottlenecks across build, test, merge, deployment, and release workflows.
- Improve CI performance through caching, parallelization, workload optimization, infrastructure improvements, and thoughtful test execution strategies.
- Design quality gates and automated safeguards that allow teams to move quickly without compromising reliability.
- Build tools and platform capabilities that standardize common software delivery patterns while allowing teams to move independently.
- Partner with infrastructure, SRE, security, backend, frontend, and mobile engineers to improve the reliability and scalability of our software delivery systems.
- Establish metrics and observability for CI/CD systems, including developer feedback time, pipeline reliability, infrastructure utilization, and deployment performance.
- Evaluate build-vs-buy decisions and introduce new technologies when they provide meaningful improvements over existing solutions.
- Lead complex, cross-team technical initiatives from problem definition through adoption.
- Drive adoption of new tools and workflows through documentation, technical guidance, training, and hands-on collaboration.
- Mentor senior and staff-level engineers, and establish feedback loops, review standards, or coaching practices that raise the technical bar for platform, infrastructure, and developer productivity engineering across teams.
- Explore how AI and agentic development workflows can improve build, test, review, deployment, and operational processes.
In your Toolbox (Minimum Requirements):
- 8+ years of software engineering experience, including significant experience building or operating CI/CD, developer infrastructure, platform engineering, DevOps, or related systems.
- Demonstrated Staff-level technical leadership, including leading ambiguous initiatives that span multiple engineering teams.
- A track record of growing other engineers through mentorship, technical guidance, or the standards and practices you have put in place.
- Strong software engineering fundamentals and the ability to work across application and infrastructure boundaries.
- Experience designing and operating modern CI/CD systems at meaningful scale.
- Strong understanding of build systems, testing infrastructure, deployment strategies, artifact management, and release automation.
- Experience with cloud infrastructure and modern DevOps practices.
- Experience with infrastructure-as-code and automated infrastructure provisioning.
- Strong understanding of containers and orchestration technologies such as Docker and Kubernetes.
- Experience diagnosing performance, scalability, and reliability problems across distributed build or deployment systems.
- Strong understanding of software delivery tradeoffs including speed, cost, reliability, developer experience, and operational complexity.
- Ability to write production-quality software and automation rather than relying exclusively on configuration or third-party tooling.
- Strong communication skills with experience influencing technical direction across teams without direct authority.
- High degree of ownership and agency. Comfortable navigating ambiguity, defining a path forward, and driving toward pragmatic and maintainable solutions.
- A developer-focused mindset with a strong interest in understanding how engineers interact with the systems you build.
- An AI-forward mentality and willingness to explore emerging tools that can meaningfully improve engineering effectiveness.
Nice to haves/Bonus Points (Preferred Requirements):
- Experience building internal developer platforms or developer productivity tooling at medium-to-large engineering organizations.
- Experience with CI platforms such as GitHub Actions, Bitrise or similar systems.
- Experience with Kubernetes-based build or CI infrastructure.
- Experience with infrastructure-as-code tools such as Terraform.
- Experience with AWS or another major cloud provider.
- Experience with observability systems and establishing SLOs for developer-facing infrastructure.
- Experience designing progressive delivery systems, canary deployments, feature rollouts, or automated rollback mechanisms.
- Experience improving large monorepo or multi-repository build systems.
- Experience working across backend, frontend, mobile, and infrastructure environments.
- Experience developing internal platforms or paved roads that abstract infrastructure complexity for application engineers.
- Experience applying AI or autonomous agents to software development, testing, CI/CD, or operational workflows.
- Open-source contributions or involvement in developer tooling, infrastructure, or DevOps communities.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Skills Required
- 8+ years of software engineering experience, including significant CI/CD, developer infrastructure, platform engineering, DevOps, or related systems experience
- Staff-level technical leadership across multiple engineering teams
- Track record of mentoring and developing engineers
- Strong software engineering fundamentals across application and infrastructure domains
- Experience designing and operating modern CI/CD systems at scale
- Understanding of build systems, testing infrastructure, deployment strategies, artifact management, and release automation
- Experience with cloud infrastructure and modern DevOps practices
- Experience with infrastructure-as-code and automated infrastructure provisioning
- Strong understanding of containers and orchestration technologies such as Docker and Kubernetes
- Experience diagnosing performance, scalability, and reliability problems in distributed build or deployment systems
- Understanding of software delivery tradeoffs involving speed, cost, reliability, developer experience, and operational complexity
- Ability to write production-quality software and automation
- Strong communication and cross-team technical influence skills
- High ownership, agency, and ability to navigate ambiguity
- Developer-focused mindset and interest in engineering workflows
- AI-forward mentality and willingness to explore emerging engineering tools
- Experience building internal developer platforms or productivity tooling
- Experience with CI platforms such as GitHub Actions, Bitrise, or similar
- Experience with Kubernetes-based build or CI infrastructure
- Experience with Terraform or similar infrastructure-as-code tools
- Experience with AWS or another major cloud provider
- Experience establishing observability systems and SLOs for developer-facing infrastructure
- Experience with progressive delivery, canary deployments, feature rollouts, or automated rollback
- Experience improving large monorepo or multi-repository build systems
- Experience across backend, frontend, mobile, and infrastructure environments
- Experience developing internal platforms or paved roads
- Experience applying AI or autonomous agents to software development, testing, CI/CD, or operations
- Open-source contributions or involvement in developer tooling, infrastructure, or DevOps communities
Fetch Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fetch and has not been reviewed or approved by Fetch.
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Healthcare Strength — Benefits information points to comprehensive medical, dental, vision, and life insurance coverage. Feedback suggests employees value the strong health offerings alongside mental-health support.
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Leave & Time Off Breadth — Policies include flexible or unlimited PTO, paid holidays and sick days, bereavement (including pet) and natural-disaster leave. Feedback suggests time-off breadth is a standout element of the package.
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Wellbeing & Lifestyle Benefits — Wellness programs, 1:1 coaching, Gympass, team workouts, and nutrition counseling are provided. Office and remote perks such as home-office stipends, snacks, and pet-friendly spaces further enhance lifestyle support.
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The Company
What We Do
Fetch Rewards is a mobile app that connects and rewards everyday shoppers for buying the brands they love. Fetch gives users the easiest way to save on their purchases by simply scanning any grocery receipt, from any store. For our brand partners, Fetch helps them build long-term loyalty, and understand a true 360 degree view of purchase behavior.
Why Work With Us
We put people first - both in our culture, and in our product. Our culture is built on transparency, empowerment and accountability. Our product is built on putting our customers first in everything we do - from design, to privacy and security, to new features. The result is the rapid growth we all dream of being a part of. Come join the team!
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