Staff Accountant

Sorry, this job was removed at 07:45 p.m. (CST) on Monday, Jun 23, 2025
Hiring Remotely in United States
Remote
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Role
Job Description

The Staff Accountant is responsible for assisting with the day to day financial transactions and analyses of our United States and India entities, with a primary focus on our US entity. Additionally, given the nature of our organization, the Staff Accountant will also be asked to assist in key departmental projects as required.

Key Responsibilities
  • Assist with the monthly financial close process including, but not limited to, customer invoicing, preparation & creation of general ledger entries, cash & other asset tracking, and balance sheet reconciliations as assigned. 

  • Assist in preparation of the monthly financial reporting by researching and analyzing information from the general ledger system; providing support and explanation for flux analyses as requested.

  • Reconciliation of key Balance Sheet and Income Statement accounts as assigned

  • Primary lead on all Cash, Fixed Asset, and Private Equity transactions.

  • Assist in both the United States and India audits on an annual basis in data gathering and account analyses.

  • Answer accounting and financial questions from internal and external stakeholders by researching and interpreting data.

  • Reconcile financial discrepancies by collecting and analyzing account information. 

  • Maintain customer confidence and protect operations by keeping financial information confident.

  • Ad hoc reporting and analysis of financial data as required.

  • Assist in the recording of intercompany transactions and reconciliation of our India and US books.

  • Other Duties and Responsibilities may include assisting with tax compliance and other non-routine departmental projects.

 QualificationsRequired
  • Education:

    • Bachelor’s degree in Accounting or equivalent Professional Certification

  • Experience: 

    • Up to 3 Years in Accounting or related field

    • Strong understanding of US GAAP; India AS knowledge a plus

  • Skills: 

    • Excellent analytical & problem-solving skills.

    • Effective communication and interpersonal skills, with the ability to collaborate with both technical and non-technical stakeholders.

    • Detail-oriented with an ability to maintain efficiency and data accuracy

    • Proven ability to maintain confidentiality

    • Proficient in Google Suite and Microsoft Office or equivalent tools

    • Ability to complete assigned tasks with minimal supervision

Preferred
  • CPA License or Candidate

  • Workday Financials Certifications or System experience

  • Masters Degree or candidate

  • Prior Public Accounting experience a plus

Why Work at Interactions?

We've created a culture of people who are dedicated to helping each other and the company succeed. We take time to celebrate wins and recognize accomplishments. Whether it’s a seasonal event or friendly competition, we’re always thinking of new ways to have fun.

Our team's health and well-being is important to us. In addition to a full suite of benefits, we offer 5 weeks of time off with pay, 401k matching, paid parental leave and flexible work schedules. We are all committed to the company’s success by being valued shareowners and are incentivized through individual performance and company results. Come join us!

Interactions is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law.

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The Company
HQ: Franklin, MA
465 Employees
Year Founded: 2004

What We Do

We are the world’s largest independent AI company, operating at the intersection of customer experience and AI – two of today’s most innovative and dynamic industries.

We were founded on the belief that every conversation is an opportunity, whether it’s to build trust, provide assistance, get advice, share information or find out something new. It’s important to get it right — every time.

At Interactions, we help leading brands have millions of productive conversations with their busy customers every day, no matter if they’re talking, tapping, typing, or swiping. And along the way, we’re creating happier, more loyal customers and saving businesses millions of dollars.

We’ve been expanding what’s possible in customer sales, service, and support since 2004. With our Adaptive Understanding™ technology, we were the first to commercialize truly omnichannel Intelligent Virtual Assistants that combine artificial intelligence and human understanding. The result? Conversational, engaging interactions across channels. Vastly improved self-service. Customers and businesses getting more done in less time. And amazing conversations.

We are a remote-first company allowing employees to work from anywhere in the US. With that said, we haven't abandoned our offices entirely. They can be reserved for customer meetings, team collaboration, or individual workspace, as needed.

Why Work With Us

Interactions Core Values:
-We Are Passionate About Transforming Customer Experience.
-We Are Obsessed With Our Customers’ Success.
-We Respect Each Other.
-We Create Opportunity.
-We Embrace Disruption.
-We Do What We Say.

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