- Job Summary
- The Site Reliability Engineer (SRE) is responsible for ensuring the availability, performance, scalability, and reliability of enterprise platforms and applications. The role focuses on monitoring, automation, incident management, and continuous improvement, working closely with engineering and DevOps teams to build resilient and highly available systems.
- 2. Key Responsibilities
- Ensure high availability and reliability of production systems and services
Monitor system health using observability tools (logs, metrics, traces)
Define and track SLIs, SLOs, and SLAs to measure system performance
Lead/support incident management, root cause analysis (RCA), and post-incident reviews
Automate operational tasks and implement Infrastructure as Code (IaC) practices
Support and improve CI/CD pipelines for stable and efficient releases
3. Skills & Competencies - Technical Skills
- Cloud Platforms: Azure
Monitoring & Observability: Prometheus, Grafana, Splunk, ELK, Datadog
Containers & Orchestration: Docker, Kubernetes
CI/CD Tools: Jenkins, GitHub Actions, GitLab CI, Azure DevOps
Infrastructure as Code: Terraform, Ansible, CloudFormation
- 2. Key Responsibilities
- Ensure high availability and reliability of production systems and services
Monitor system health using observability tools (logs, metrics, traces)
Define and track SLIs, SLOs, and SLAs to measure system performance
Lead/support incident management, root cause analysis (RCA), and post-incident reviews
Automate operational tasks and implement Infrastructure as Code (IaC) practices
Support and improve CI/CD pipelines for stable and efficient releases
3. Skills & Competencies
- Technical Skills
- Cloud Platforms: AWS / Azure / GCP
Monitoring & Observability: Prometheus, Grafana, Splunk, ELK, Datadog
Containers & Orchestration: Docker, Kubernetes
CI/CD Tools: Jenkins, GitHub Actions, GitLab CI, Azure DevOps
Infrastructure as Code: Terraform, Ansible, CloudFormation
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Skills Required
- Experience with cloud platforms (AWS, Azure, GCP)
- Monitoring and observability tools (Prometheus, Grafana, Splunk, ELK, Datadog)
- Containerization and orchestration (Docker, Kubernetes)
- CI/CD tooling experience (Jenkins, GitHub Actions, GitLab CI, Azure DevOps)
- Infrastructure as Code experience (Terraform, Ansible, CloudFormation)
- Incident management, root cause analysis (RCA), and post-incident review experience
- Define and track SLIs, SLOs, and SLAs
- Automation of operational tasks and support for CI/CD pipeline improvements
Zensar Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zensar Technologies and has not been reviewed or approved by Zensar Technologies.
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Retirement Support — A 401(k) with company match and immediate vesting is highlighted, with broad fund options available.
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Wellbeing & Lifestyle Benefits — Work-life balance, remote/hybrid flexibility, and supportive teams are emphasized as strengths that enhance the overall experience.
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Parental & Family Support — Inclusive policies such as parental leave and access to EAP and dependent medical coverage are promoted across regions.
Zensar Technologies Insights
What We Do
Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com
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