Build technology that powers critical business outcomes at JPMorganChase. Join a collaborative engineering team where you can grow your skills, strengthen reliability at scale, and help deliver resilient customer experiences.
As an SRE Software Engineer III at JPMorganChase within Corporate Technology, you will build and operate resilient software solutions that improve availability, scalability, and customer experience. You will collaborate across engineering and stakeholder groups to design automated delivery approaches, apply site reliability principles, and resolve complex issues before they impact users.
Job Responsibilities
- Design and implement automated continuous integration and continuous delivery pipelines to improve release quality, speed, and repeatability
- Develop, test, and deliver software solutions that strengthen availability, reliability, scalability, and operational readiness of applications and services
- Partner with engineers, technical experts, and key stakeholders to troubleshoot and resolve complex, multi-system problems to restore service and prevent recurrence
- Define and use service level indicators and service level objectives to proactively identify risk, prioritize reliability improvements, and reduce customer impact
- Advance observability practices by improving telemetry, dashboards, and alerting to shorten time-to-detect and time-to-recover
- Improve operational excellence through runbooks, automation, and continuous improvement actions that reduce toil and production risk
- Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Required Qualifications, Capabilities, and Skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Proficiency in site reliability culture and principles, including applying reliability practices within an application or platform
- Proficiency in at least one programming language such as Python, Java/Spring Boot, or .NET
- Experience building observability solutions, including telemetry collection and service level objective-based alerting using tools such as Grafana, Dynatrace, Prometheus, Datadog, or Splunk
- Experience with continuous integration and continuous delivery tools such as Jenkins, GitLab, or Terraform
- Familiarity with containers and orchestration technologies such as Docker, Kubernetes, or Amazon Elastic Container Service
- Working knowledge of diagnosing and troubleshooting common networking concepts and issues in distributed systems
- Ability to proactively remove blockers, learn new technologies, and apply new approaches to improve delivery outcomes
- Working knowledge of using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
- Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.
Preferred Qualifications, Capabilities, and Skills
- Experience designing reliability improvements using error budgets, capacity planning, and resilience patterns (e.g., rate limiting, backpressure, graceful degradation)
- Experience improving release safety with progressive delivery practices (e.g., canary deployments, feature flags, automated rollbacks)
- Experience implementing automated quality gates (unit, integration, performance, and security testing) within delivery pipelines
- Exposure to incident management practices, post-incident reviews, and implementing measurable remediation actions to prevent recurrence
- Familiarity with infrastructure-as-code and standardized environment provisioning to improve consistency and auditability
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification in software engineering concepts
- At least 3 years of applied software engineering experience
- Proficiency in site reliability culture and principles
- Proficiency in Python, Java/Spring Boot, .NET, or another programming language
- Experience building observability solutions with telemetry collection and SLO-based alerting
- Experience with CI/CD tools such as Jenkins, GitLab, or Terraform
- Familiarity with Docker, Kubernetes, or Amazon Elastic Container Service
- Working knowledge of diagnosing and troubleshooting networking issues in distributed systems
- Ability to remove blockers, learn technologies, and improve delivery outcomes
- Working knowledge of enterprise-authorized AI-assisted software development tools
- Ability to evaluate, validate, and refine AI-generated outputs for correctness, performance, and security
- Understanding of responsible AI use, data sensitivity, secure handling, resiliency, and security expectations
- Experience with error budgets, capacity planning, and resilience patterns
- Experience with progressive delivery practices such as canary deployments, feature flags, and automated rollbacks
- Experience implementing automated unit, integration, performance, and security testing gates
- Exposure to incident management, post-incident reviews, and remediation actions
- Familiarity with infrastructure-as-code and standardized environment provisioning
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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